Cope Property Management managed our Lake Keowee property, a LLC controlled by three members, for…read moreabout ten years. While Cope Property Management founder, John Cope, who has a Business degree from Clemson University, originally managed it, we had no problems. However, things started to go downhill when John turned the control to the company over to his wife April on website is listes as "OWNER, BROKER IN CHARGE". After April (who also apparently goes by the pseudo name "Nikki", a lady never named nor pictured on Cope's website . . . more on this latter), took control, I have been locked out of my lake house without notice, four times in the past five years. Without notice to me, April Cope has had the keys changed to the main door twice (the house must be entered though two doors, 1. the patio door and 2. the house door). After I had tried the new key I was given on the patio door, I found that April had put a different lock on the second door! When I filed a second complaint, only then did April have their handyman change the lock on the inner door to match the key I was given to me for the outer door. Shortly after July 4th, 2021, my daughter (Kristy) called Cope Property Management, where Kathryn Powell, who works the front desk and has always been very cordial and helpful, told her that Nikki, who she identified as Cope's "Short Term Rental Agent", was the only one at the business who could block out the dates for the house on the rental computer. Kristen was then transferred to Nikki where Kristy identified herself as my daughter and made it clear she wanted to book the unrented house for the weekend of August 27-29 (She was going to have a group of 33 people at the house for one day (8-28). Kristy had catered a chef pulling a large gas grill driving from Greenville and invested in water equipment for a day of skiing. In all, she had invested close to $2,000.00 for this Saturday. Nikki told my daughter that she would book the house for her, block it off on their calendar. After checking Cope's public online booking calendar repeatedly over several weeks, Kristy noticed that Nikki never booked the house. I so called Nikki to find out what the problem was. Without any explanations as to why she never booked the house nor called my daughter back with an explanation, the dates suddenly appeared blocked off on their calendar. Finally, I thought we were all set for my daughter's big event; BIG MISTAKE!! When my daughter arrived on the morning of Saturday, the 28, she found that, without any notice and according to a witness, about four days prior to that Saturday, April Cope had their maintenance man again replace the key lock on the main house door, only this time with a keyless lock that only could be operated with either a finger print or a digital code without letting either me or my daughter know me the code. With these 33 people set to set to show up at 12:00 pm, my daughter was in a panic. After calling Cope's office in Seneca and getting no answer, I told my daughter how enter the house via the basement level which she did. However, opening the house door from the inside, she found that this digital lock couldn't be disabled with the door re-locking every time the door closed. Kristy, upset and angry, called me again. I drove over to the lake house, removed this digital lock and took it to Cope's Seneca office on Monday. I handed it to Kathryn and asked her what the code was? When she checked her computer, she said there was no code on file and she she knew nothing about this new digital lock being installed. I told her this was totally unacceptable! She said she would let Nikki know. On Thursday, Nov. 2, for the fourth time, Cope had their handyman installed a second digital lock, but this one could be also opened with a key. When I texted Nikki for a key, Nikki started texting me back, then suddenly it was April who responded telling me that Nikki had to quickly leave. April made it clear that I would not be getting a key, but like all Cope renters, I'd only be given a changeable code. When I demanded a key, April texted me back stating that she was only going to deal with one of the lake house members. When I told her that without a written contract, she had no legal authority to make this decision. April responded she had enough of, "this extra nonsense going on right now." and in two days, our lake house was removed from their website with the house being totally dropped when the last renter under Cope's contract left. Conclusion: Under April Cope, I encountered total confusion going on at this business. April Cope needs to understand basic business law and not make a verbal contact with only one property owner totally bypassing the other two. Moreover, be it John Cope or now April Cope, legally, all LLC members / owners of this lake house should have been given a copy of Cope Property Management's managing contract signed by all the owners with correct keys and kept up to date.

I had nothing but a positive experience with Cope Property Rentals! I reserved online and called to…read moredouble check some fine details and both people I spoke with were nothing but friendly and helpful. We were allowed an early check-in which was fantastic traveling 10 hrs with two babies and a dog. The house was very clean (HUGE positive), well equipped and had new comfy furniture. We were totally comfortable! Our family had a great time visiting the state parks in the area (Which are also AWESOME if you love water sports) Thank you!

Highly recommend Lewis Garland. He helped me and my sons with homes. Very easy to work with and…read moreattentive

This review is related to Bob Hill Realty, Seneca, SC, Bob Hill, owner and Mike Hill, Associate…read moreBroker, Realtor and Property Manager. My husband and I relocated to SC from Ohio. Unfortunately, we were unable to come to SC to look at the property prior to our arrival. We thought we were renting a nice home in a gated community. We were soon disenchanted upon our arrival. After working 6 weeks with licensed agent and property manager, Mike Hill, whom we trusted to be a professional honest realtor, we believed the listing information, electronic media, photos and phone information provided by Mike Hill were current, accurate, and a true representation of the property. We also trusted that he was looking out for our best interest and that he was not misleading us since we established a working relationship. Upon our arrival to the property, we quickly learned Mike Hill was deceitful, dishonest and untrustworthy in his transaction with us. He misrepresented the real condition of the property and made us believe the property was in turnkey condition and furnished as promised. Mike Hill concealed pertinent facts relating to the property such as potentially fatal and health hazardous black mold which made it uninhabitable, especially for my husband who has a lung condition. There were potential health risks from rodent feces, active roaches and ants, leaking water from the fireplace, slow drains and a running toilet. There was also a fire hazard which involved two doors that were difficult to open. Square footage and garage size were misrepresented. Mike did not make any initiative to remediate these hazards. The property was not cleaned, the carpet was disgustingly stained, the walls were filthy. I did file a complaint against Mike Hill with the South Carolina LLR and the SC Realtors, and he was found in violation at both hearings. Due to the character count for this review, I cannot add the violations in its entirety. Please go to the SC LLR Website under Real Estate Commission, then enter Mike Hills name and click on his license number to read the investigation and violations. South Carolina LLR: Mike Hill was found in violation of: substantial misrepresentation involving the real estate transaction. Mike Hill was found in violation of: pursued a continued and flagrant course of misrepresentation or made false or misleading promises through associated licensees or through any medium of advertising or otherwise. Mike Hill was found in violation guilty of: in the practice of real estate, demonstrated bad faith, dishonesty, untrustworthiness or incompetency in a manner as to endanger the interest of the public. The action is designed to protect the welfare of the people at large. Mike Hill was issued a public reprimand and fined $1500.00. South Carolina Realtors Violations: Mike Hill was found in violation of Articles 1,2,12 of the Code of Ethics. Mike Hill was issued a Letter of Reprimand, complete (2.5) two and a half hours of live classroom REALTOR ethics education and (4) four hours of live classroom education of any combination of the following course topics, agency, property management, contracts or disclosure and was fined. Upon completion of the SC LLR and SC Realtors hearings, I contacted Bob and Mike Hill by mail and phone in an attempt to recover my damages/expenses. I asked them both if they would do the moral and ethical thing and reimburse me some of the costs caused by Mike Hill's carelessness. They both refused. They kept $3522.68 of our money for only 4 days in the uninhabitable property. Failed to reimburse us $150.00 for a mold inspection which Mike Hill refused to order. Another $4135.86 in moving expenses to relocate to a habitable rental. Mike Hill cost us thousands of dollars and put us in a financial bind. I would like to be reimbursed for our costs that resulted from Mike Hills misconduct. I urge others not to do business with these unprofessional and misleading individuals.

No one there was wearing mask! And as far as the time, we DID PURCHASE $500.00 worth of…read moremerchandise from you! Thank you we will be taking our business elsewhere!!

5 STARS. Tim is the man to call if looking for a home inspector he is reliable and is just a kind…read moreperson. I would recomend Tim Williams to anyone looking for a home inspector. We called on Thursday he was there the next day.

Poor quality, bug infestation, no communication, no up keep And the new management company is rude…read moreand not friendly

Torn on the good value. The rent is reasonable but they absolutely are deadbeats when it comes to…read morefixing anything. Repeated phone calls and being told we will get on it and then pretending that after the 10th call it is the first time they have talked to you. Do a great job acting surprised that nothing has been done. Have fixed nothing since me son has moved in..these people are a joke.

So far they seem to be doing their jobs and doing extra plus the ladies are polite…read moreThese ladies take pictures which I need because I'm an out of town landlord and need

From the owner: The Goodwin Property Management Services team has nearly a decade of experience in Commercial and…read moreResidential property management. Here at Goodwin Property Management Services, your properties are our priority! With commercial and residential experience, our team handles everything so you can relax.

Patti and Gary truly did their best to make our real estate transaction as smooth as possible…read more Having two agents working for you has a lot of advantages over just one. They're nice and very professional. Also, they know and are respected by all the additional local people required to sell a house - repair personnel, advertising, staging, attorney etc. My wife and I highly recommend them. We really appreciate the excellent job they accomplished for us.

From the owner: Gary and Patti first discovered Lake Keowee in January, 1998. We had never seen water the color of…read morethe water in Lake Keowee. On our first exploratory trip, every discovery was wonderful. We accidentally found ourselves in the original Cliffs Community, The Cliffs of Keowee, and we loved the feeling of enjoying both the mountains and this magnificent lake. As we continued down Hwy. 133, we ventured onto Pine Grove Road into a section that is now The Reserve @ Lake Keowee. At the time there were lots priced in the $60,000 range. Gorgeous, absolutely. It was another full year before we would return to Lake Keowee. We had a wonderful agent and bought our first waterfront lot in Wynward Pointe. We moved into our waterfront home in April 2000 and still love our home and our neighborhood. We purchased a property in Keowee Key because we enjoy the amenities, social opportunities, and the people. In 2004, after almost 30 years as a Georgia licensed CPA, Patti partnered with Michele Davies and become the team "Patti & Michele". We were the top team on Lake Keowee for a number of years.Gary Cason, a native South Carolinian, was raised in Atlanta Ga. and retired from a successful venture as a Snap on Tools franchisee. Gary entered the real estate arena in 2002 as a licensed home inspector and joined Patti and Michele's team in Sept. 2005. The two of us enjoy the best jobs on Lake Keowee. We assist in making dreams come true.

We had Lisa as our realtor/broker buyers agent. Lisa was always on avail on a moments notice to…read morelook at houses, text, phone. Etc. We were finally able to win a bid in a sellers market here and closed last month. Thank you Lisa for everything

This company sells & rents houses. My experience was through a rental. First of all, the property…read moremanager was very slack. We made numerous complaints about things that needed to be fixed & only one thing (the refrigerator) was actually fixed & that was 3 days later. We had to store food in our neighbors' refrigerators until then. The other things were that the front door didn't latch & had to be dead bolted just to keep it closed & the sump pump in the basement didn't work. The sump pump malfunction lead to flooding which lead to mold. Our child got very sick & went through about $10,000 worth of testing & medical appointments before they discovered that the mold was making her sick. At this point & after numerous complaints that were ignored, we asked to be let out of the lease or have the problem fixed. The owner of the company refused to do either, even after I told her how sick my child was. We left anyway & had to make several requests to have our deposit returned. They reluctantly returned half of it & implied that they could take us to court for breaking the lease. Their website home page boasts that they found their business on ethics, however, they are only interested in making a buck.

Excellent people! We had spoken to several other realtors to find the right home for us, glad we…read morefound Thomas and Crain, in no time at all we found our forever home and at the best cost!! They are very helpful and informative, know exactly what they are talking about! Don't look anywhere else, use them!

Great customer service! Convenient location and willing to come meet you wherever you are. They are…read morethe nicest and most helpful people you'll find! Look no further! They're the best!

Maintenance is the problem! Even the grass cutters do not cut vines that grow on back door or air…read moreunit outside! Had a water leak for over 2 years and now kitchen floor caving in! Rats every winter!

Top Notch operates and manages many of the apartment complexes in the Clemson Area (Crawford Falls,…read moreTillman Place, Village Green & etc). Their lack of professionalism and care for the tenants in their units is horrible. They rarely ever respond to maintenance work orders. It took me submitting four work orders for maintenance to finally come and clean an AC piping leak that was causing the carpet flooring in one of the bedrooms to be sopping wet. And that was one actual response out of the 10+ I've submitted for other reasons (bug infestations, AC, black mold). I've had to take care of these issues myself due to their lack of service. When you try to get a hold of them via phone they're never around to answer and they always go to voicemail. They've showed up to my apartment unannounced many times without 24hr notice as stated in the leasing agreement and when I have been given 24 hr notice for them to show up to my unit they fail to show up without notifying me of their expected absence. Please stay away from apartment units/complexes managed by them. Please take into consideration that their rental pricing is lower than surrounding properties but it comes with double the headache and trouble.

This is specific to a broker at Clardy, Steven Foley who I had the displeasure of dealing with as a…read morerental property manager (Folkstone) in Seneca. I cannot speak to how he conducts himself as a sales broker, and maybe Clardy is not aware of the type of person they have working for them, but I hope my recent experience gives you insight into the type of man that Clardy has in their employ. Steven returned my security deposit from a lease I terminated, 30 days after termination, with several hundred dollars deducted and no itemization for those deductions. This is against the law in South Carolina, When called and informed that he had broken the law and needed to return our money, this man claimed he was being harassed and to leave him alone. I said he could return the money or get sued. He said PLEASE SUE ME. That he has a lawyer and would never see the inside of a courthouse anyhow so BRING IT. I said I would and hung up. Minutes later I get a text - Hey! Can we talk and resolve this? I really just needed some time to review the information! Clearly this man knew he was about to lose at least triple the amount he withheld and was doing damage control. AFTER TELLING ME TO PLEASE SUE HIM! I said he could Venmo or wire me the money that day or he would indeed be sued. No convo required. And lo and behold he returned the money, but not before sharing an "invoice" for the deductions he "decided to overlook upon review." $250.00 for paint touch ups - we had already done that before moving out. And $150.00 for burnt out lightbulbs (normal wear and tear landlords have to cover), replacing.a bathtub drain plug (that was already broken when we moved in), and a new air filter (that was replaced when we moved out and also wear and tear). But look at those dollar amounts!!! So even the bill was fraudulent. Again, never worked with him as a broker. But He is clearly lacking in ethics and is a nightmare of a human being to deal with. People are rarely unethical and engaged in criminal behavior in one area of their life or profession and then are wonderful human beings in another. Engage with him at your own risk.

Trent has been very patient in the process of selling my property. I really appreciate the time…read moreand effort he has provided for me.