This company will waste your time. They said they were coming out to look at my job on Monday 9/22/25 between 9-12 and never showed up and didn't even have the courtesy to call. They waste my time whole morning after I had rearranged my schedule for them. read more

We had a great experience with them. They came out to cut some big branches and were reliable and had good communication. They cleaned up everything and did what they were supposed to do. The only issue we had was some of the big branches were left on the road for about a week before they came back to pick them up but they eventually did scoop them up. As far as pricing goes they seem to be in line with what other companies are charging, removing tree anything is not cheap. But as you watch them he realize it is a pretty risky job and I'm sure their insurance costs are pretty expensive. read more

Here's what is on their website; "We work until the job is right. We pride ourselves on customer satisfaction and will ensure the job is done correctly." Except they don't mention the following; if you don't enumerate every single thing to do and not do, and honestly most of it is common sense like don't drive through yards in a Bobcat when there is an agreed upon path next to the expensive grass. Perhaps they should also try to hire people that aren't rude, like saying (this is a verbatim quote) "I don't really care about your lawn." When I asked Hunter about this, his response, "Well that guy is a bit of a hothead" and nothing can really be done about it. So that makes it okay? If you don't care about your lawn, ask for Jessie the Hothead! He works for Southern Star Tree Service! I was hoping to get an arborist out (they promised that too, now they seem to have forgotten all about that conversation) but am not holding much hope at this point. I was hoping to give them a good rating as they were fast and Hunter sure seems like a nice fellow. I am seriously disappointed with them. So much so that I took time out of my day to post this review. You might just make sure, if you decide to use these guys, that you cover everything and get it in writing. Because they aren't being totally honest with a heaping side of rude "hothead" to go along with it. read more

Hunter came to gave us an estimate. I shopped around but their prices was by far the best. And they take all away. Their philosophy is "we give you the best price from the start, no game." Their honesty paid off. They came 1 week later. The team was friendly, very efficient and organized, 3 trees, one trim, in 2 1/2 hours. Highly recommended Will use again read more

Called them for a quote in March after I received a flyer saying they're working in the area. Someone came and gave a quote after I explained what I needed done. Was told they would do the work in a few weeks. I had to keep calling and the date kept changing. The crew finally came mid-May but said they would only do work worth the price (a price they quoted), not what I had discussed when the quote was given. The man who gave the quote was not present and so they left saying they would return the following day with him, which didn't happen. I called the office a few times and was told they would do the work. Short version, they have still not done the work and don't have the professionalism to even inform me. This was a quote they gave, that I accepted, but apparently now they don't want to honor it, and instead are just ignoring it. EDIT: Southern Star Tree Services has since reached out and apologized. They came out immediately, and did the work as was discussed initially. It was clear they did not like what had happened previously and wanted to fix it, and they did that. I would recommend them now. read more

Great crew. Did a phenomenal job. Reasonable prices. Left the site cleaner than it was before. Stump grinding with top-notch equipment. Overall, great experience. Would highly recommend them to anybody. read more

Something seems not right with this company and I would not choose then to work with your HOA. They did work for our community in 2019 and still to this day we can't see a receipt or an invoice. They were "awarded@ the job by our HOA before this business was even registered with the Secretary of State hmmm - but we never saw a bid and hoa refused to show us one . Two checks issued to this company for $5k each on the same day??? One cashed by bank the other by check cashing? I had to go to the police to try to understand what happened between this company and my hoa . Owner very rude and called HOA instead of advising on receipt .. hmm? Why can't this company produce a bid invoice and receipt? ... hoping police gets me justice .. Smh read more

I had a large Oak Tree about to fall on my house, and I interviewed several tree removal companies to take a look. From the first meeting, they made a great impression and this continued throughout the job. After removing the initial tree, we identified a couple others, also in danger of falling on my house, and I had them remove those as well. I was most impressed with their vision for what trimming might do for my property. We entered into a trimming project, and they performed the work with professionalism, resulting in a beautiful end product. I highly recommend this organization! read more

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Southern Star and Southern Star Stump are fantastic! We had several trees removed recently and they did a great job. All the workers were super nice and I can't believe how much they did in just one day. Mark went above and beyond to accommodate our needs, and even cleared out extra yard waste we had at no cost while his crew was here (and left his trailer for us to load up more with for a couple days!). I thought I was going to wait to have the stumps removed, but after the trees came down I decided I wanted the stumps gone asap and Southern Star Stumps came out within just a couple days to grind the stumps. We just can't recommend this group highly enough. We will certainly use them again for our next tree needs! read more

I highly recommend Southern Star Tree. Austin outbid every tree service that I asked for a quote. (We asked 5 guys prior to Austin) The job was done exactly the way we discussed when he gave the quote. The guys in the trees were experts in their field. They allowed me to select limb by limb as they were in the trees to give it the most precise trim. The cleanup job was phenomenal. They left the place so clean you would not know somebody was ever there. GREAT JOB TEAM! read more

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Southern Star Tree Service and Southern Star Stump are top notch. I had an enormous magnolia tree and stump removed and also had pretty extensive removal of brush (bushes, old stumps, privet, etc.). I would highly recommend them due to: - Competitive and fair rates - Polite and conscientious service - Offered professional and helpful advice - Outstanding talent and knowledge - Arrived on time; got the job done quickly and safely - Ensured I was satisfied at the end of the day - Insured read more

Southern Star was recommended by a friend who said the did a great job!! They actually did an excellent job. We can not be more please with the crew that did our job!! Saftey and how well and efficiently worked as a team! Video's are of our side lot! read more

I received a flyer in my mailbox from Southern Star Tree Service which said they'd be in my neighborhood next week and to make an appointment for a free estimate. I did as I have an acre of land filled with very old, tall trees. I was wanting to have any dangerous tree limbs removed, any rotted trees removed, etc. When they arrived, the technician said he would survey my property. He stood in my driveway for 60 seconds and got in his truck and drove away without doing anything at all. He never even walked the property or looked at a single tree. I have my trees checked every 5-6 years and have spent a great deal of money making sure to keep anything that might harm my house or a neighbors house taken care of. Very unprofessional. Did not do the job. Never heard from him again. I would not recommend if you want someone reliable or someone who gets the job done. read more

I requested wood chips from getchipdrop to help with our gardening project, and the SAME DAY I made the request, Southern Star Tree came by with a fresh load of chips. The guys who came did a great job angling the chips where we wanted them (not easy) and were very pleasant to work with. The next time I need a tree service, I'll be calling Southern Star! read more

A tree tech named Austin came to my backyard to give estimate. Unbeknownst to me he had gone to the front porch first and made my wife feel extremely uncomfortable. She was sitting on the front porch and he invited himself up and sat down unrequested. He then proceeded to try and flirt with her. He was not respecting COVID guidelines nor the guidelines of good manners. He then called a few days later saying his crew was in the neighborhood and would be removing my tree around 4:30pm. That was 5 days ago. No crew showed up. No phone call to reschedule. Nothing. read more

Wow! Great company if you want to wake up your neighbors at 7:59 am on a Sunday. I do not believe they charge any extra for this service.

WARNING * * * * SOUTHERN STAR TREE SERVICE * * * * WARNING 5/1/2021 April 20th Southern Star Tree Services arrived at my house to remove 5 large trees (60+ feet tall) from my back yard. Five days prior the representative had reviewed the process with me including a mutually agreed-upon path for their Bobcat Track Loader to use accessing my backyard for removing large sections of the downed trees. The path was specifically chosen to reduce damage to my front azalea garden and take advantage of the bi-swinging gates I'd had installed when the fence was replaced a few years past. This access point was on the wide side of my property, the other side being only a few feet from my neighbor's house. The morning of the job I had an urgent early appointment, but my wife was at home. Upon returning home I was shocked to find the Track Loader running through the narrow path on the narrow side of my house, onto my neighbor's property; the onsite supervisor of the work crew had arrived early and refused to use the access path the company representative and I had agreed upon. The narrow side of my house had a small path to a short chain-link fence in my backyard. The workers had dug the fence posts up, removed the small gate, and rolled back the chain-link to enable the Track Loader to barely slip through to the backyard. The path the Track Loader then had to take repeatedly created a downslope of what had been a level area at the bottom of the rear stairs of my house. Only two days earlier I had removed 3 railroad ties from the yard side of that level area intending to replace them and further shore up that area, keeping it level, and eliminating loss of ground runoff from any heavy rains. It was now severely sloped and heavily compacted from the 2-ton Track Loader's repeated trips. Were this the only damage, it would have been bad enough, but seeing the work area from the height of my back sunroom I realized that many large branches and limbs from the canopy had been dropped from two of the trees immediately above 40-year-old azaleas, crushing one entirely and severely damaging a larger one next to it. At this point, I stopped the crew and immediately called the company representative who arrived at the property quickly. He explained the supervisor's refusal to use the agreed-upon path to the backyard, that the azaleas weren't really "damaged" and were "very strong" plants as if that excused the crew's indifference to my plants and property. He even asked for pruners to remove the damaged parts of the azaleas, as if that would make it acceptable. A review of the azaleas revealed one five-foot azalea crushed, its larger six-foot azalea neighbor half gone with the remaining part bent halfway to the ground. Other smaller azaleas in the back yard the crew had left tree trunks or large branches leaning against them or leaving deep gouges in their soil. Additionally, most of the ground cover in my backyard had been removed in anticipation of the tree removal and the subsequent planting of new grass. But, instead of raking up small limbs and refuse from the day's work, the crew chose to use a blower to gather the debris, generating a large dirt cloud that blew into my neighbor's yard onto his plants and furniture. As if that wasn't thoughtless enough, the same workers did the same thing cleaning up their debris on the street, blowing a large dust cloud onto two neighbors' lawns, one while the neighbor was mowing. He got to the worker before I could. I apologized to my neighbors for the crew's behavior and my next-door neighbor for the damage to his property. The final result is loss of the beauty of 40-year-old azaleas, smaller ones nearby, new dirt required to level the area the Track Loader severely graded so that it can be re-leveled, and the eventual tear-out and reinstall of the short fence and gate posts to restore their integrity. The crew didn't bother with pouring new cement and stabilizing the fence gate posts. They just stuck them back in their holes they'd dug up, shoveling dirt into them. The gate now only swings open enough to allow a person through sideways, because it is no longer at its original height and scrapes the ground, no longer able to swing freely. I strongly advise avoiding Southern Star Tree Service!! Ralph Griffin Dunwoody, GA WARNING * * * * SOUTHERN STAR TREE SERVICE * * * * WARNING read more

Company and workers are extremely professional- on time and super efficient. They did a great job removing three trees and with stump removal. Highly recommend!! read more

Excellent team that were able to trim numerous trees quickly and professionally. Would highly recommend them to anyone. Thanks Hunter and team. read more

Southern Star Tree Service did a great job to come out to our small Townhome community. They showed up on time, the team was professional, and they knocked out the work efficiently. They even cleaned up chipped all trimmings. Highly recommend them. read more

Amazing doesn't even begin to describe the service and end result of the tree work they did to out condo building.

On April 11th, I drove up my driveway to see Southern Star Tree Company had cut three trees at the house behind my property. I could see that my back fence had been hit and was bent. Debris was also in our yard from the job. As the tree cutters scattered, I asked who was in charge. They kept putting me off and none of them knew the last name of their boss or had a business card. Finally the supervisor showed up and said very condescendingly that his company was one of the largest and well respected tree companies in Brookhaven. He said that they were trained to fix what they damaged. He offered to put clear zip ties on my chain link fence to finish repairing the fence after the workers had put it back together. They also hit and damaged a tree that was not being taken down in the yard where the trees were cut. After a second conversation on the phone with his comments about "my emotions", I wanted to warn others when they choose a tree company. read more

I was very pleased with their service, efficiency, pricing and ultimate clean up. The crew arrived exactly on time and completed the job quickly and they were very polite. I highly recommend them and i will use them again when the need arises. read more

Overall amazing job done. Workers were careful and concise with taking my trees down. They took care of all the excess and had no damage done to my property. They even took the time out of their day later on to ask if I was completely satisfied with the work. I'd say I was more than satisfied with the ease and timeliness of the whole process. Definitely would recommend to friends, family, and whoever else may need their services. read more