Asked for their help, He told me that he would call me back. He never called me back so I called…read morehim the next morning. He finslly told me that somebody would be over to help me in three hours, they never came until later that evening. They told me where to get the parts, 300 mile round-trip, but they didn't have the parts. I traveled while leaving my trailer In the middle of nowhere, vulnerable on the freeway. He told me that he would reimburse me for the $200 he charged me and gave me an apology, after I asked for it. But he didn't reimburse me. Again, I had to call him around a week later to get my $200 back. This is not a person of Principal, although he will swear he is. You can't depend on his word at all. Told me to get the parts but never checked with them to see if they had the parts. It was a nightmare. Broke his word several times. I had to chase him down because he wouldn't return the calls when he said he would. At the time we couldn't find anyone else to fix it, so he was going to over charge me $500, even after sending me on a wild goose chase for parts.. He couldn't help me at all. He Charge me a bogus fee and delayed the repair of the trailer with his maneuvering. Finally got someone to help me that was honest and true to his word,

This company is one of the most shady companies we have ever worked with…read more They showed up to our truck for a repair, while the mechanic was working on our truck he stopped working on our truck and went to work on another truck. All the while this company was charging us for our repair. Our driver took pictures to show that the mechanic was double dipping and still on the clock for us. When we tried to tell the dispatch he was rude and cursing at our dispatch manager. Then after we paid them they blocked our truck from leaving and the mechanic lied to his boss and told him it didn't happen. When we sent pictures to prove it. They over charged us and on top of it held our driver at bay even after they were paid. Stay away from these people. They are not there to help. They are there to rob you of your money and take up and waste your time. Michael Most Trucking Inc.

I called to have a tire patched and was informed that it will be $100 if he comes out to where my…read morefriend was stranded or $65 if we make it to his shop. We put a Donut on the car and went out to the shop. Somebody came super quick which was awesome and then they charged us $165! $65 to patch a tire and $100 to mount it back in. They didn't tell us that before mounting it on. And wanted it cash. We all had to throw our money together to be able to pay it and he told my husband that I misunderstood which I didn't and then made the snide remark that it is after hours that's why it cost so much. If we would have known that, we would have mounted the tire back on ourselves. He was lying and knew it.

At 5 o'clock on Saturday we tried to call Hector's tire to get a flat fixed. We were right across…read morethe street at the Loves and the guy quoted us a price of $165. Absolutely ridiculous.. What a rip off stay away from this place, I guess oil companies can afford that much to have a flat fixed.!

this place and DAN the owner is a joke! I'm not sure why he wastes his time with an auto response…read moresystem, he doesn't do follow up anyways. at the end of the day Dan, you are out of your league. Go back to what ever dealership you started at and get a W2 because you cant run a business. stop taking advantage of people. anyone reading this, utilize google or RVfix or youtube, not him. seriously, think of me as a friend or family member telling you dont do it. he is a predator feeding on spring breakers and people staying at Big Bend. And dont get me started on the "side hussle" rental business. Im retired so I have time, I reached out to Camping World, Lazydays, Bishs, BlueCompass, and General, he is BLACKLISTED from all for after the sale service work. email me at imnottotense@live.com for even more stories. most RV people dont exercise but RUN from this guy!!!!!!

I ordered a part in June of 2025, this year, for my RV and it is now December 2025. Dan, the…read moreowner, has not replied to my requests for updates over the last six months. I have now texted him for a refund of $438 and still no response from him. He doesn't answer calls or text messages. I strongly recommend staying away from this business.

Talk about persistence, these guys have it! Thank you for staying late and dealing with issues the…read moresame day! Very good buying experience! It was worth the long drive from out of state! The manager Kenny and salesman Junior did a great job!

You dirtbags! Send out flyers that have a game leading people to believe they've won money simply…read moreto get them in your showroom. Even when we called with the "confirmation code," your sales staff led us to believe that we had won $5,000, which I've subsequently learned is not factual. I'll be moving on to Yelp to post this review there and following up on the Chevrolet website. I've already filed my complaint with the Better Business Bureau.

These folks were wonderful. I can't possibly recommend them enough…read more We were seriously up a creek. We had something going very wrong with our SUV while towing a trailer. It felt like a tire issue, but tire pressure was good and everything looked fine with the car and the trailer. However, on the road we were getting horrible shaking. In desperation, we went 20 miles off our path to get to Balmorhea for a 24 hour repair shop. We limp the car there only to find that it's closed. We search frantically and my girlfriend finds Balmorhea Towing and Tires on some website. It took us a few minutes to find because they don't have an office, it's just a lot with a couple trailers, but we found someone to help us. I think his name was Jeff. He and Markus (*sp) we super helpful, figured out which tire was giving us trouble and put on the spare. They were able to diagnose that the problem was a quickly collapsing sidewall. They gave us instructions on speed and where to take it next and how far we could make it on the donut. My girlfriend and I are both transgender and being in the middle of nowhere in Texas, let's just say we weren't expecting any red carpets. But these guys were so kind, patient, and courteous to us both. I felt like I was at one of my home shops. This was in the middle of one of the worst travel days I've had and was such a bright spot and a saving grace. We really appreciate these folks!

Very helpful and flexible company when I blew a tire. I used our insurance roadside assistance and…read morewas assigned one of the only towing/tire companies that would drive the 70 miles to help me. I later discovered the dispatcher on the insurance end told Balmorhea that I needed gas. Thankfully Balmorhea came prepared for all issues and with a little creative use of various jacks, was able to get me back on the road later that night. So grateful that they are willing to drive such a far distance to get stranded motorists to safety.

The staff was so welcoming and helpful! I needed to refill my bottle jugs for my dogs and they…read morehelped me figure out how I can do that. It was extra thoughtful how they showed me where I would typically go to fill them up (a washing station), but the sink they had was too small and they went above and beyond to help me get water! My dogs are now hydrated and happy. Thank you!

Jessica was so Amazing ! Couldn't be happier with attention provided as customer! I hope to be back…read moresoon !

I had a unfortunate tragedy happen and b&b wrecker had my truck I talked with Inez back and fourth…read moreand made the process easy and painless to come see the truck. When I arrived Laura took me to the truck and was so helpful and not to mention she found money in the truck and reported it (hard to come by these days) pretty much just want to say thank you

Our RV going from california to texas blew an engine in just after Van horn, texas. I called ever…read moreone in Van Horn abd nobody wanted to tow an RV but multiple people suggested B&B. So I called them up snd talked to a super nice guy his name is Harvey Carrera. He told me not only that he would tow it but he was willing to take it 7 hours away. To start off he was already on a job so he told us it would take about 3 hours to get us but then after 30 min he was able to change plans and got us in 1.5 hour. This was great considering he was far away but he wanted to make sure we were safe and not on the side of the road to long. Next was the 7 Hour Drive we got to know him pretty good. really mellow nice guy overall super pleased very blessed and thankful that we got him for a tow truck driver. we got the RV to our house in Moody and he was able to get it right into our driveway even though it was a tight tight spot very skilled driver and I really liked how safe and cautious he was with hooking up the rig. highly suggested thanks again Harvey