Thank you for the shirt recommendation for our flats fishing outing. It kept me cool and with no…read moresunburn for the day trip on the flats in the middle of the day. Top of the line shop and people.

Best Salt Water Fly Fishing Shop in the Florida Keys with brands like Orvis, Tibor, Rio, etc. etc…read more The staff in the fishing dept is very knowledgeable and most helpful. Located right out on the Pier on Key West which makes a walk out there from Your vehicle both an adventure and a great photo op!

This business is great and accommodates customers with rentals or purchases of bikes, cruisers,…read moreelectric and racing. Morgan is very helpful and takes care of anything you need. I dropped the bike off this morning for some new tires, general maintenance and to install a basket on the back of the bike. A few hours later I was notified that it was finished. They even brought it to me as I didn't want to ride it in the heat. Over the top!!! I highly recommend them and thanks team for a job well done!

This shop is in desperate need of customer service training. First, their management over-promises…read moreon repair time needed, while those fixing the bikes take their time and don't seem to know or care what the customer has been told. I was told by Morgan that if I brought my bike in first thing on my appointment day, that my bike tune-up would be complete in 2 to 2 and a half hours. They would text me first with an assessment of what needed to be done and the estimated cost. About an hour and a half went by, and there was no text to me from the shop with an assessment. I tried to just get an estimate on completion, not argue my way to the front of the line. I had to call again after 2 hours to find out that they had not made an assessment yet. Next, they were angry that I asked for an update on when the bike might be ready. If they had not assessed the bike in 2 hours, it did not seem unreasonable that the work would not be complete in 30 minutes (after it took them so long to assess whatever needed to be done--they never gave me specifics on the tune-up). I know a business is in trouble when they eliminate basic courtesy and, most importantly, they forget that they are not the customer. I tried to provide constructive feedback to staff, but it was met with argument and interruption. This business grossly lacks listening skills as well as customer service.

We're putting together a Key West giveaway basket for our Instagram followers, so we wanted to find…read moresome unique and cute things to include. This place was perfect! The lady working was very helpful and even helped us wrap up the ornament we bought so it would make it home safely. I also loved the chicken outside, and we thought this was such a cute little stop. You also have to go inside and say hi to the huge shark hanging from the ceiling! Definitely worth popping in if you're looking for a Key West souvenir or something a little different to bring home.

If you are looking for Mile 0 stuff this souvenir shop is your place; they have it ALL and then…read moresome. I spent $60 here and was able to get lots of things for everyone I know. I got patches, stickers, glass art, christmas ornaments, magnets, and a flag. They also have clothing, signs, shot glasses, postcards, etc just everything and anything you can think of. Is it all the best quality? NO. Do they have some gems that are good enough? SURE. Will you find something to commemorate your trip to KW? YES. The girl there running the place was very quiet and nice.

The service was great. The bike came to me and NO drop off…read more The bike was in great condition and easy to use.

Book elsewhere. First they send us to some random jewelry store to pick up the bikes. The person…read morebooking us spoke no English. The bikes were in bad repair, derailur guard was bent and I had to bend it back in place. Finally the drop off was terrible, we took it back to the jewelry store and they told us not to drop them there. So where? Had to call the guy to pick up the bikes. Definitely wasn't happy with the experience other than actually riding the bike.

When I first learned about this store many decades ago, they had a lot more things to choose from…read more Now the selection is limited. I bought a pair of glasses and a pair of orchid flower clips for my daughter. I wish I would have bought another pair of clips because I saw a woman on our cruise ship with the clips in her hair. The good thing is that I'm returning in a few months. I'm going back to buy clips for myself.

Del Sol is an eco-friendly and fun brand that utilizes the sun for a cool color changing effect!…read moreThey started in the 90s and kept on expanding their product line to a wide variety. They have tees, hats, sunglasses, nail polish, water bottles, hair clips, jewelry, and tote bags that all change color! It is a bit on the pricy end but they have a great guarantee policy.

Never thought I would have a beer in a bait shop. Great service and a true character behind the bar…read more/ checkout counter. Go for the beer, stay for the fishing tips.

We visited both "sides" of this great store and fell in love with them both…read more While my husband did business Stacie in the apparel shop, I stopped in next door for some take-out beers in the bait and tackle area. Becky helped me there, and she was so friendly! (I wanted to buy her a beer, but she was working). Great selection of items in both shops. Husband found a comfy T-shirt, and it was hard to get him out of the bait and tackle area!

So excited I stumbled onto this small clothing shop…read more We were roaming Duvall Street walking dinner off the first night we arrived. Cute display of women's clothing caught my eye - imagine that. I went in to check out just a couple things I saw from the sidewalk. I ended up there for about a half hour when I discovered nothing in the store was over $16.99. Wow. Picked up a couple of cute cocktail dresses ( for future fancy Yelp events) and the total was only $36. The selection in stayed and colors was pretty big, they need a larger store because it was tight walking around. The staff was wonderful helping me find items and the correct sizes. I would love to have one in Reno, but then again not- I could see myself shopping more.

Great prices for fashion of the moment, super trendy and stylish. Hit or miss if you'll find…read moresomething you'll love. The whole store is $12 with $5 clearance. I always stop in to see if there's something that I just have to have. The staff is always self absorbed, unfriendly and busy on their phones.

They advertise a work with the customer strategy, but this is not true. The rental price for one…read morenight is the same as for the three nights. I have no doubt it is a great deal for the three nights, but it is outrageous for one night.

I have been in sales my entire life, when you are in this line of business you always have to act…read morein the best interest of the customer so they keep on coming back and refer you to others for more business. This was not the case with Camping Florida Keys. While preparing my trip to Dry Tortuga National Park, John from the Yankee Freedom suggested me to rent everything needed from them. I did some research on their website and it looked good. While the trip was approaching I found myself with almost everything needed for the camping experience, the only missing piece was the tent that we were hoping to buy on the way to the Keys. Once we arrived to the Keys and without a tent, my girlfriend contacted them to rent just the tent, the number was like $75 which I could have bought from Amazon for the same price or even less but we did it since time was against us. The tent was delivered to the port the following morning, we did our adventure and returned it with a very small hole (around the size of a quarter) so they kept the deposit of $150 until they came with the final "resolution" that ranged from a patch to a brand new one for the "modest price" of $375. Let me add that the small hole was not due to negligence on our part, it was the result of a natural event caused by a hermit crab attempting to break into our tent. This repair should have been just $20-$25 to put a patch and move on in a classic fashion, instead they charged $75.00 for the following, and I quote their email: "Attached is the receipt for materials totalling: $19.33. The remaining $55.67 is applied to time and restocking fees". Really!? Restocking fee and time for something that is exactly what you do on a daily basic. I'm out, buying my own tent for the next trip coming up in November.