Last Friday I was in Lexington, Va and my "Check Engine" light came on. I stopped by a (Ford)…read moredealership to have the code checked on my Kia and was told what it was (#3 cylinder misfire) . After checking several automotive repair shops (all too busy to look at it) I came across TIMBER RIDGE AUTOMOTIVE. These people are honest, extremely fair priced and fixed my vehicle within a few hours and it's actually running better now than in years. They did what was requested and offered me hot coffee !! If I lived in the area, they would be my go to repair shop. THANK YOU TIMBER RIDGE for all you did for me and getting me back on the road !!

Marty and Kyle were literally angels that were put in the right place at the right time for our…read morefamily. After losing our youngest child less then 3 weeks ago we had to travel from NJ to Louisiana for our oldest childs wedding. Only 5 hrs into our 18hr trip our car broke down and the local autozone recommended Timber ridge. With no rental cars anywhere and knowing it would take some time to fix the car, Kyle the mechanic volunteered to stay late to fix it and Marty went right away to retrieve the parts needed. They got us back on the road 5 hrs later. Thanks to them and their kindness we made it to the wedding. If you're local this is where you should go and if you ever find yourself in a jam on the highway this is where the auto angels are!!!!!!! Thank you again, The Turner and Berry family

I reached out to Gary and we had some trouble connecting. My fault actually. I say this to point…read moreout how patient and diligent he is towards even potential customers. He was willing to meet to evaluate the project before I committed to the Gold Package. Gary did a fabulous job detailing my car. The work he does is as if he is working on his own vehicle. He definitely give you your money worth.

This garage was recommended to me by two Nelson County locals, so I thought they'd be a great…read morechoice to help me with some issues on my '03 Tundra. Called a week ahead to make an appointment--they're very booked--and made arrangements to drop the truck off for brakes and an oil change. All good, right? Well.... For starters, when I show up with my truck on the appointment day I'm greeted with blank stares and told that I don't have an appointment. Which is funny since I arranged for someone to meet me at the garage and give me a ride into work. ANYHOO... They ended up taking truck and I explained quite clearly what the problem was: the front rotors seemed to be warped because I had a wobble in the wheel when stopping and I have a lot of screeching, bussing, and noise coming out of the back brakes. Also I needed an oil change and the cold air intake filter and air filters changed. No problemo, they said. We will let you know when it's ready. About a week--yes, a week--later, I get the call they have my truck done. I was presented with a bill for nearly $600 for the repairs, which included an oil change, air filter (not the cold air intake, which they said they couldn't do because it's aftermarket. Ummm. Wut?), and front brakes with new rotors. Seemed pricey to me, but ok. I'm told these guys are good. I asked about the back brakes and was told they just needed cleaned out because of debris and dirt in the drums (which makes sense. I live and work on a farm). Ok then. Hand them a couple weeks salary and I'm out the door. The next day I had to travel about 400 miles round trip for business and, as soon as I had to really apply the brakes...the entire vehicle shuddered and felt WORSE than when I had originally brought it in. I will say I noticed a slight roughness at low speed when I took the truck home that day, but I attributed that to the new pads needing to be broken in a bit. I don't know. I'm not a mechanic. The entire trip I was worried the truck was unsafe. The shuddering and bucking increased as the brakes heated up and it just got worse and worse. So, I called the garage back and told them I was extremely unhappy with the work and they needed to make it right. I also asked if a tech road tested the vehicle after the work was done because even at low speed the brakes didn't feel smooth. To their credit, they took the truck back in and re-evaluated without complaint or cost to me. I mean, yeah. The least a mechanic can do is stand by their work. A few hours later I get a call from the shop manager who tells me that the rear drums are warped and need to be replaced. Wait. What? You intitially tell me that it's just dirt and debris and now you're telling me that the drums are warped? Was this not part of the inspection when you had the goddamn drums off the vehicle?! Did no one actually check to see if they were in spec? Apparently not. After some back and forth, I agreed to pay for the parts if they would comp the labour, to which they agreed. A few hours later I get a call telling me that they got new rear drums from the parts store across the road and they were worse out the box than what was on there. I asked if they took that up with the parts store, or if they tried ordering from another supplier and was given a rather opaque explanation about how you just can't trust parts from parts stores anymore and, hey, Toyota has the drums in stock for twice what we quoted you before on the same part. Now I'm pretty upset. To recap: $600 to make my vehicle LESS roadworthy than it was when I brought it in. An entire WEEK to do LESS than what I asked them to (apparently after market parts are like confusing?!). And every time the shop manager opens his mouth it's costing me more money. I know for a FACT they did not road test my vehicle after the work was done. If they had, even a day-one oil change tech would have felt something off with the brakes. So I was let to leave their shop in a vehicle that could have been catastrophically unsafe. My rear brakes still shriek and squeal and I don't like driving on the freeway if I can avoid it. Since I handed Stoney Creek Automotive six bills to fuck up my work truck, I can't afford the money I need to ACTUALLY FIX IT. So if you have a lot of money, a lot of time, and don't care too much about quality service, I guess take your vehicle here. Otherwise, a shady tree mechanic and a sixer of PBR tall boys would likely be a better bet. Worse. Mechanic. Ever. Do not take a tricycle to these jokers.

Do not put Wintergreen, Va as your primary address or tell them you have property up there or they…read morewill take advantage of you! You are much better off saying that you are a local - maybe then they won't rip you off. They charged me $200 to change my cabin air filter. I had an oil change, cabin air filter change, front brake pads and rotors and back brake pads done and they charged me $1,100 - they wouldn't give me the quote beforehand and I was in need so I guess I was prime prey for this terrible business. Then they wanted to get me to buy new tires These people are swindlers and I highly recommend that you do not come here. Avoid it like the plague.

Friendly people and great customer service (quick help with a broken shower). Highly recommend!read more

My parked Volvo was hit by a Uhaul, knocking the back bumper almost all the way off and banging up…read morethe car a bit. I already had the check from my insurance so I wanted to be careful that I wouldn't be charged more than what my insurance was paying for (minus the deductible). They worked completely with my insurance and made sure I didn't have to pay anything more than the insurance estimate + deductible. I didn't know anything about this process and they were really kind and honest! Nice people and quick turn around!

I've bought three cars from this dealership, and each one was clearly well taken care once in the…read morehands of Bahhur's. They take such good care of each customer, and even if they do not have the car you are looking for on their lot, they can find what you want and it'll be there shortly after. Low dealership fees and no hidden costs, they are way more honest than any other dealership I've met with! Not to mention, you are greeted by the cutest labs who never miss a day of work.

If you are looking for a local dealership then I highly recommend Bahhurs. We spent a lot of time…read morelooking in bigger cities thinking we'd get a better deal but we decided to stop by, since it's local for us, and we are glad we did. The owner was responsive to our calls, answered all of our questions and was very easy to work with. After test driving the car he even offered to do a trade in with our old car and the next day we went back to finalize all the paperwork. He took care of everything for us and the whole thing was so easy. He has helped us out in the past when we had an issue with our other car. Another autoshop told us we needed a whole new transmission, and basically said we may as well scrap it, but after talking to Bahhurs they ended up just replacing the rear differential which saved us thousands of dollars. This car ran for several more years after that without problems. It was for this reason we wanted to buy our car from them as we knew we would not be given the run around. Our car was checked by their in-house auto shop and is running great. I was nervous of the whole idea of buying a used car but they made the whole experience quite painless! Thank you.

Received same-day service for the replacement of an alternator at a reasonable price with great…read morecustomer service!

Billy is a Good Ole Down to Earth Country Boy and will do anything to Help …read more I Highly Recommend Him for your Automotive Needs!

Was reccommended by another auto shop in the area to come here. Had a maitenance required light…read morecome on in my dash. Thought I had an issue that needed checking out so we pulled in. He came out and did a quick examination of the car. He explained that Honda has an automatic light that comes on that says you need to take it to the dealer to get checked up. He went over the car thoroughly just to make sure. Said we were good to go. Didn't want to accept any form of payment. I reccommend this spot for their immediate service and straight to the point honesty!