My insurance company sent my daughter's car to Tom & Ed's for repair. They started pressuring her…read moreto come in to the shop to approve the work before the insurance company had approved it (which might have made her responsible for more than her deductible). They then lied to her about not needing insurance approval. They also lied about what they were having her sign. I'm the policyholder (and an insurance defense attorney), so I asked them to send me the form, and they refused to do so. Instead, they refused to work on the car altogether and insisted that the car be taken to another shop. Which I was more than happy to do! Very shady behavior.

I have used Tom & Ed's for years now. I honestly can't say…read moreenough positive things about them. The front customer service is friendly & helpful. They are fair and honest in their assessment, transparent about the process for repairs, and are sure to get your vehicle back to you as quickly possible without compromising the integrity and skill of their work. Their paint and body work team is amazing! Highly recommend for all of your repair needs.

Luckily, I have not had to have a car in a body repair shop for about fifty years. That came to an…read moreabrupt end recently. I dreaded finding a collision shop and went to Caliber on a recommendation. I could not be more pleased. Very friendly staff that made the experience a pleasant one. I was kept abreast of the repair process pretty much daily and my car was ready in half the time that it was promised. The quality of the work is excellent and best of all, they stand by their work. Had a minor issue after I picked it up, called them and they ordered the part, when the part came in my car was was fixed in a half of an hour. Could not be more impressed in the overall experience.

Blown away! Took in my car for a quick estimate for some minor damage. They ended up repairing my…read morecar at no cost. Caliber Collision Merrillville is all about customer service from the secretary Veronica who runs the front desk to the estimator Amanda who was so informative and definitely knows what she is doing! I will definitely be recommending all my family and friends here! Thank you, Caliber!

They were helpful and had me come back to show and explain more damage I thought. They were able…read moreto complete my car sooner! They cleaned inside and out. My car never looked that good in a long time!

I had the them fix a key scratch, and it looks fantastic. I would recommend them to anyone looking…read morefor car repairs.

Requested body fender realigned on my 2021 Mitsubishi Outlander Sport…read more The quality of the repair work done was excellent and the cost was very reasonable.!. Special shoutout to Ron Pryde who provided the estimate and repairs

Carstar is the absolute best repair shop in town from the estimator to body man they not only did a…read moregreat job they went beyond what had to be done. Had other estimates carstar beat all by thousands and the work was perfect

I didn't know about this hidden gem of a business until recently, when my car got into a…read morefender-bender and I was pretty stressed about it. Joe at the Body Werks graciously walked me through the repair process, taking care of every step of the repair (including the car rental), and being professional, kind, patient, and prompt. And, he did a beautiful job of fixing my car and sending me on my way. I highly recommend Joe and his team!

I used these guys after I had an accident in my Audi Q3. Not only did the Audi dealership refer…read morethem to me, State Farm also had them listed as a preferred shop. Since my car is only a year old and considered a luxury SUV, I was naturally concerned about making sure this did a good job---and they came through! My car looks brand new, and they even buffed out a few smaller scrapes for me. Super nice & easy to work with. I highly recommend!

Prices were very reasonable and service is beyond expected. Would definitely recommend and use…read moreagain.

I brought my car to Platinum to have the bumper cover replaced. Alex and his team did great work at…read morean affordable price. I was impressed with their level of customer service as they went above and beyond to satisfy me. Car looks great. This is my go to for body work in the future. I highly recommend them without reservation!

Great local business, fast and excellent work done by their professional and courteous staff. Would…read morerecommend! If I could give more than 5 Stars I would.

They are the best! I only use Auto Design when I need work on my car. They leave it better than…read morewhen it comes in!

100% worse place to take your vehicle to. The "mechanics" and the owner are extremely rude and…read morecondescending...even more towards women.

From the owner: We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle…read moremaintenance, service & repair. Feel free to call or come by our location anytime.