On a Monday evening, there was a decent amount of foot traffic in this mall. Though the mall walker…read morebrigade was out in force and two securit guards were also on patrol. About ten percent of the stores were closed, but the rest were open for business, including a large number of kiosks for jewelry, accessories and phone repair. Huge parking lot and a number of entrances. The mall is shaped like a very tall "Y" with Target and Keating furniture at the top, JCPenney and Scheels at the bottom. I think the best and easiest entrance is at the south end next to Scheels and then you can go up one end and down the other. Easy. [Review 10607 overall, 375 of 2019.]

As a new mother, I went into the mothers room to nurse my son. I was in there about 20 minutes when…read moresomeone saying they were from security came banging on the door, screaming and demanding I open the door. I was terrified by the sound of the voice and how aggressive it was. I covered up and opened the door to a women in normal clothes, and she realized I was actually nursing my son and she got all sheepish and said something about the lights being off in the bathroom (a different room than the nursing room) I was so scared because for all I knew, it was some crazy person banging on the door and I'm alone in the room holding my newborn son. Apparently there was a report of someone doing drugs in a family restroom (and they checked the nursing room too I guess). I would have been far more understanding if security told me they had a report of drug activity in the bathroom, rather than the weird light excuse. I spent a long time thinking about how impractical that was and how I can't even use the nursing room then if I have to worry about the motion lights of another room or I will get security screaming at me. When I called mall security about the problem, the woman was rude and didn't even apologizing for scaring me and my son when we were doing nothing wrong, saying she was just doing her job, which I understand but it was just not handled appropriately at all. All I wanted to do was feed my son in private. I am very nervous about using the nursing room in the future after this incident, but I appreciate the mall general manager for hearing my complaint and offering to talk to security about how to appropriately deal with issues regarding the nursing room which should be a relatively calm space for a baby and mother. Would be a one star review if not for her, will definitely change back to a one star if I ever experience this again though.

I'm not sure why the Kirkwood Mall gets a lower rating than this one because this very small indoor…read moreshopping mall has very little going on. Not much for anchors, not much for other shops, but there are some interesting food choices including a 50's style diner that I will need to check out. Lots of parking though. [Review 10628 overall, 396 of 2019.]

The mall is small but has a nice little choice of stores. Fun little walk to take the family around…read moreon. Enjoyable.

The Hay Creek Shops are in two phases, one on each side of 12th Street. It is an outside mall that…read morecontains big box stores, smaller retail and some smaller restaurant locations. I would imagine that during the Christmas season, this place is packed but it's early March now and it's not so much. Walmart, Dick's, Ulta, Dollar Tree, Famous Footwear, Ross, Michaels and Kirklands to name a few. Worth checking out if you're needing some retail therapy. [Review 10627 overall, 394 of 2019.]

I used to love Kirklands and have spent thousands there. Had the worst customer service experience…read morethere recently. A clerk named Shelby could not have been more rude. I feel so badly for businesses having a difficult time staffing with semi professional and kind people. The damages it does to the business will eventually be devastating.

Very clean mall. Mall has a lot of unique stores that you won't find in other malls. Not very…read morecrowded either so you can shop in peace without all the clutter

Target sucks, i went yesterday and there was absolutely nothing, that is ridiculous. There should…read morebe a limit on everything you get especially the squishies, they are going viral and there is basically a war going on for theses things, i witnessed 3 girls go out with BAGS of squishies and i was looking for them too but there was none left if you have money to rebuild you have money to restock every day and put locks on these things because are stealing so you do you or get robbed out of your mind. GULP GULP

I find Target to be super useful when I've forgotten to pack something or I don't have enough. As…read morethis was a longer trip to Bismarck than usual and I'd changed my clothes one time too many (like that's a bad thing) during my weekend in Milan, I needed some extra delicates. Target to the rescue. This is not a SuperTarget, which means that while they do have some groceries and fresh goods, the produce and meat departments are limited. Lots of dry goods, snacks and especially cleaning products. I managed to find some quality undershirts and such. The store is well laid out. Bright lights, wide aisles, organized shopping. Completely normal for a Target store. [Review 10755 overall, 523 of 2019.]

Scheels is an amazing store. The service is great! They have a great selection of items and the…read morestore is massive.i love walking around the store and seeing all they have to offer. There is so much to see in the store and feel that it's well organized. I love the selection and variety of options. You can spend hours in this store! They have a lot of items on the sales rack so you can get a lot of great deals, especially during the off season. They really have everything you can imagine. Highly recommend!

On July 30, 2025, I stopped in your Scheels store in Bismarck looking for a pair of Keen shoes,…read morewhich I purchased from you store may time before. I was approached by a sales associate and I told him that I was looking a new pair of Keens shoes. I indicated that I require a shoe with a wide width, and then indicated if the display does not indicate wide widths we don't have them. I then asked he could please check your store to if by any chance you might a pair on the shelves. He told me if they are not indicated come in a wide width you don't have any on hand. I then asked if could order a pair me on and have sent to my house as on some my prior purchases of this brand of shoe, his response was that was to online and look for what I wanted and order them myself. It appear if my sale was not going to be a quick sale or if was not one the youths purchasing back to school shoes, he was not interested in helping me. Now we are told to support our local businesses, but if this the kind of service we are going receive we might just well go the big box stores.

Putting things on hold to come back later I was told that I can come back at 11am to get my…read morepurchases and when I went to get them they said they had put everything back at 9am. Also specifically told me that 11am to get them I had signed a piece of paper that said to come back and pick up my purchases and then all of a sudden it's put back, and. I was never told that my things were gonna be put back nor at 9am. I am very disappointed and in the service they gave me.

I brought enough work shirts and work slacks but now that I've seen the more relaxed dress code, I…read moreneed more comfortable wear and in Bismarck tshirts aren't going to cut it. I took a good look at the racks of menswear here at Maxx and while the racks are very full, I did not spot anything that I wanted. There's plenty in lighter wear but the heavier stuff just isn't on display. [Review 10546 overall, 313 of 2019.]

Very well stocked JCPenney today when I stopped in to look at the menswear and perhaps pick up…read moreanother dress shirt. The store is quite dense with merchandise. It's not easy to see from one department to the other due to solid walls throughout the center of the store. That made it challenging to find the men's department without help. Once there, there is a lot and they do have some prices but it's all quite high due to the BOGO on offer. I just want ONE shirt, why are you making me buy two of them? After checking several different displays and the clearance area, I decided to go without. If you're looking to fill a wardrobe, then this would work. If you're looking for just one quick item, perhaps not so much. [Review 10760 overall, 528 of 2019.]

Two words: clearance section. This place has the best clearance section, I have found some pretty…read moreamazing clothes here for $5 or less. The clearance section is always so big. Next, this JCPennys has Bismarck's only Sephora. Although I'd love a big Sephora, this mini Sephora does the trick! The guest service is meh. It is okay. Hence, the 3 Stars given. Sometimes the employees just stand around and joke around with each other when clearly there's a line building for checkout. Sometimes there's nobody around to ask for assistance. Overall, this place is well maintained. This JCPennys has been an anchor store of the Kirkwood Mall for forever, so it's kind of dated. It would be cool if it was revamped a little. It is clean and spacious. I'll always look for the deals here!