During the cold winter months, it can be hazardous to store delicate items in a location that is…read morenot climate controlled. Rochester Indoor Storage fulfilled our storage needs quite nicely, as we had a number of bins, items, and belongings that wouldn't fit in our apartment. While the location isn't near downtown, Rochester's not all that large a city, so it worked out pretty well. The only recommendation I have is to install a true elevator, as the lift that's currently installed is quite slow, and doesn't accommodate large, tall, or heavy items all that well. However, it served its purpose. The only reason we left is because we no longer needed storage (hooray!). One major bonus: bathrooms! While it's not something I'd normally think of, it definitely was a perk when we were doing some work in our unit. No complaints, easy move-in and rental, and excellent customer service. Nicole answered the phone at all hours, offered quick and helpful service, and made the entire process as enjoyable as storage can be. Also, pricing was comparable to other storage venues in the area, and it was nice to be able to move in right away without waiting to meet with someone or do paperwork.

From the owner: Rochester Indoor Storage is a climate controlled facility that provides customers with 24/7 access…read moreto their storage units in a clean, well-lit, and modern facility with top notch 24/7 security. At Rochester Indoor Storage, you can trust us with your valuables as we provide exceptional security features at the most affordable prices.

Nice quiet place with many storage options at a reasonable rate, and owners were very helpful and…read morecourteous. Note that when you do drive up, you may be met by barking dogs but they are friendly, just good watchdogs. Had no problems at all and have been using this storage facility for years.

I drove out to this storage facility with my kids. After parking, while exiting the car to let my…read morekids out, I hear a couple dogs barking. I look through the car window to the other side, and see one of them is a German shepherd. Brilliant. I've got a five and a seven year old with me - I'm not sticking around to find out if the German shepherd bites kids or not. So, I drive off. About 10 minutes later, the clueless owner of the place calls me, and asks "What happened?" So, I tell him that his welcoming committee of dogs wasn't the brightest thing to do, especially when a prospective customer has little kids with him. "That's just plain dumb," I tell him. "Go to hell, buddy," the clueless goober retorts. Class. Real class.

We originally rented a unit from Rochester Storage- great- easy and super friendly. Then we found…read moreout they also have moving services- jackpot! Brian (and the other Brian) were super friendly, incredibly hard working, and did not even knick a single wall- we would HIGHLY recommend Brian if you are moving across town or across the country (yes- they travel!) Cost was HALF what Two Men and a Truck quoted me- and BONUS- local Rochester business owner!!

From the owner: We are the top-rated storage facility in Rochester, MN. When it comes to service, we ensure your…read morecall is answered or responded to 24/7 by the owner/operator. Our prominent location (across from a Kwik Trip) is convenient and in a safe neighborhood. We offer drive up self-storage, moving services and trailer rentals. Our self-storage units are modern with bright drive aisle lighting and HD surveillance for your security. Our website makes renting a storage unit super easy and can be done on your phone or computer in a couple minutes, gaining immediate access 24/7. We have a wide variety of sizes including units with extra tall doors, lights and electricity as well as outdoor surface parking spaces. We offer stable rates, provide the lock, free pallets and offer a discount for long term rentals. Give us a call and I can share with you why you should choose our facility and moving services! Thank you, Brian.

Good value, pricing is reasonable. Clean and quick response to service or question…read more Need storage place West Circle storage is the place to be.

I've been renting at this facility for about four years. The first three were great -- no problems…read moreat all. But since a new management company took over last year, things have really gone downhill. They started by requiring insurance coverage, and not long after, there's been a string of storage unit break-ins. It all feels a little suspicious.

I decided to leave the outrageous prices of California for life in the Midwest. The notion to move…read moreall my items from California is a big mess, but I was referred to Matt's Moving company from my buddy who convinced me to move to Minnesota. This was my first time using a moving company and it by far was better than I ever imagined. All my items were delivered in perfect condition and they even unpacked my items in their respected rooms. After I got all my items, all I had to do was put things in the shelves, and my house was finished. Talk about a very easy process! God bless Matt's team. I hate moving, but using Matt's Moving service it made it a lot by 1000%.

Our move was scheduled to start at 10:00 am on a Saturday morning. The night before our move, in…read moreJanuary in Minnesota, we got 8-10 inches of snow. The movers were coming to our town from 30 miles away. We were advised at 9:30 am that the movers and truck would be 1 hour late, arriving at 11:00 am. They stated they were having engine trouble and the truck wouldn't start. We understood, this is cold MN in the winter. We agreed this was fair, knowing the road conditions would improve also in another hour. 11:00 am rolled around...no movers. We called customer service. We ended up being told they would arrive at 12:00 pm. This was starting to press our timeline, as we were supposed to be out of the house by 3:00 pm. We reluctantly agreed, what else could we do? Well, 12:00 pm rolled around...still no movers. We called again. My husband ended up in a heated discussion with customer service. We were told they would call us back... they crew was still figuring out their engine issues. At this point, I offered to drive to Rochester to rent a U-Haul if the moving crew would just show up at my house in whatever vehicle they could to load said truck. Customer service told me that wasn't necessary. (Boy, were they wrong!). We went around and around with customer service 3 or 4 times. Eventually we were told that they were sending a completely different truck and crew from the Twin Cities and they would arrive by 4:00 pm. 4:00 pm?!? We were supposed to be out of our house at 3:00 pm! Well, one thing let to another and we moved what we could in our own vehicles...we had already wasted all morning waiting on the crew, we didn't want to waste the whole afternoon as well! Come a few minutes before 4:00 pm, the truck showed up. These guys, by no fault of their own, were already tired. They said they'd already done a full move in the Twin Cities that day and then got sent to our house. Seriously?! I hope they got a huge bonus! Bless their hearts, they worked their butts off!! BUT... we didn't get out of the first house until almost 7:00 pm and didn't get moved into the new house (7 city blocks away) until after 9:00 pm...we were supposed to be done by 4:00 pm! I was in tears, my husband was beyond upset. This was supposed to be a happy, carefree, easy move for us! I called customer service on Monday and asked how they were going to make this right, as customer service on Saturday told us there would be a "significant decrease in the amount due". Well, our bank account got charged the entire $750. When I spoke with the person who could "make it right" they offered me a 5% refund, then a 10% refund, and then settled on their "best offer" of a $100 refund. I took the $100, hoping for no more whammies! Long story short, I can't say I would ever recommend this company. I was not pleased with anything but how hard their crew worked, once they finally arrived. But, I suppose we'll always be able to hold onto the memories of what a nightmare this move was... and hopefully someday we can laugh about it!