The PNC Branch is located in Downtown Murphy. The building is clean and well kept. I just needed an…read moreATM and there wasn't one inside so I used the drive thru ATM but walked up to it. The teller likely could have helped me inside but this seemed easier. The staff was friendly and willing to help.

Firstly, the staff at the Murphy branch are friendly and try to assist--I would give them FIVE…read moreSTARS. Corporate, however, is another thing. After opening an account, the first major issue was trying to get online banking to work. It appears that the system is fluky and seems to be down a lot--good luck trying to pay bills. Another issue is corporate response (or rather the lack there of); if you are lucky enough to get a live person, good luck in getting your problem resolved. One of corporate's stock answers is that you have to go to the branch office; in other words, they have no clue. Simple normal/routine banking tasks CANNOT be performed locally, but have to be performed at corporate taking an inordinate amount of time (and sometimes never getting completed). I deal with some banks--Truist, Suncoast, First Citizens, etc.)--and have NEVER SEEN such backward procedures and disregard for customer service.

I've had the good fortune of working with Impeccable Lending on three separate home mortgages. Each…read moreexperience was flawless! They provide excellent communication throughout the entire process, and they work hard to ensure an on-time closing. They really do live up to their name!

If you have a choice .., do not deal with this company.. after paying fees and jumping through…read morehoops to obtain the mortgage they sold our loan to another company on the day of closing., now a week before the first payment is due our mortgage has been sent to yet another company. Very frustrating... awful!!!

thank you Savannah for fixing my policy and for always helping me out all my questions and…read moreconcerns.

First off, let me say, I'd been trying foe weeks to change insurance companies for weeks,…read morerequesting online quotes--not phone quote. This was the first company that MAILED me a quote and gave me a choice whether I wanted to talk or not. The quote for the same coverage was less than half of what I've been paying Liberty Mutual to tell me "that's what it cost for insurance in GA" Apparently not. Destiny was an absolute dream to work with, attentive, respectful and friendly. She answered all my questions with straightforward easy to understand answers, and without even one bored sigh. Over the last 4 years, I usually got at least 4 per call from the Liberty Mutual agents. I look forward to working with this company.

I've been with Edward Jones about 10 years. I moved to Murphy North Carolina and found Charle…read moreSpence at an office here. Charlie is great! Explains things very well and answers your questions. He was extremely helpful with my new plans. He is the best advisor I have ever had with them. We did have one little bump in the road but he was determined to get it straightened out and worked diligently to take care of it. So glad I found Charle. I feel confident working with him. I've been wanting to write a review for him but was having difficulty finding a place to do so. If you are looking for an advisor talk to Charle Spence. Good man, good character and exceptional advisior.

Extremely helpful, patient, and responsive, they promptly helped us decide on our insurance needs…read more It is called "Bill Potts," though, not "Potts Bill."