What I like about TD Bank is they're close to where I live and have branches over much of the east…read morecoast. They also have very convenient hours. What I don't like it trying to make a deposit at their drive through and taking 20 minutes to do it. It still blows my mind that if I'm depositing $100 of cash, I practically need to bring my birth certificate. Seriously? Yes-- I sent over my drivers license. They then needed to send me a text with a code which I had to wait for and provide before my deposit would go through. Are all bank deposits this complicated? I told the teller if anyone wants to deposit money into my bank account, please let them even without proving who they are.

The Bluffton branch does a professional job and is very friendly. I appreciate…read morethe quality service that I get there.

I was so disappointed. I went there for a loan - the Okatie branch. I went in PERSON. I was told…read morethat I had to have an account t there for a YEAR before I could even apply for one. They didn't pull my credit, ask what I did for a living or what my income was. Just said "no" you don't have an account here. They didn't ask if I had ever had one - which I had -- to include a half million home loan through them and 20 years of military service - JUST NO. For the first time I needed some assistance. If anyone reads these which I doubt it would nice to have someone respond. I'm not a genius but this is not the way to run a business.

We really need to give a shout out to Lina, at Wells Fargo OKatie. If you are looking for a…read morecompassionate, knowledgeable, patient banker, please call her! I went with my 91 year old mom- and Lina talked us through everything we needed- it's like having your granddaughter watch out for all your financial interests. Truly, Lina, thank you! You are a treasure!

The list of complaints is many and varied. I have dealt with this bank for the past nine years and…read moreused a checking account for paying bills and moving money from and to other banks. I currently have business relations with three other banks and have dealt with many over the years. First Citizens Bank has the worst customer service of any bank I've ever dealt with, bar none. They can't seem to do even the simplest thing right, like closing the account. Adding insult to injury they tried to charge me a fee to close my account.

The best staff and service in Beaufort, you will find professionals and friends here…read more The tellers have been in banking for a LONG time and will serve you quickly with a genuine smile. I have banked there for two decades and hope many more!

GMFS Lending with both Pam Abell and Jan Hardin, did an unbelievable job doing our loan for us…read more They stayed on top of everything to make sure the loan would go through. I would highly recommend them to anyone looking for a loan. We couldn't have done it without their help.

I was genuinely excited when I first started working with Farm Bureau Insurance and this local…read moreoffice. Ty did an excellent job helping me with my homeowner's policy. The pricing was competitive, the service was responsive, and I felt like I had found a local insurance partner that truly cared about its customers. Because of that positive initial experience, I referred several friends, family members, and professional contacts to Ty. Unfortunately, many of them never received follow-up communication. Some of my closest relatives attempted multiple times to connect and ultimately had to move their business elsewhere because they couldn't get responses. Despite that, I continued my relationship with Farm Bureau and carried both my home and auto insurance through them. Several months ago, I was involved in an accident with an uninsured driver. While Farm Bureau ultimately handled the claim appropriately, the level of support and communication I received during the actual incident was disappointing. As I sat waiting for law enforcement and trying to understand what steps I needed to take, I received very little guidance from the local office. Once the claim moved beyond the local level and I began working directly with an adjuster, the experience improved significantly. Recently, I decided to move my insurance coverage to another carrier that offered better rates and with whom I had previous positive experience. When I contacted this local Farm Bureau office to cancel my auto policy, I was unable to reach anyone by phone and left a message and requested a callback. Monica eventually responded, but only through email. The communication felt beyond impersonal and transactional, with no acknowledgment of a customer leaving, no effort to understand why I was moving my business, and no appreciation for the relationship we had built. (Making me feel all the better for moving on) When I replied, I got no answer, I followed up and never received a response. My policy was ultimately canceled as requested, but the overall experience left a sour impression. Looking back, the exceptional service I experienced at the beginning feels more like a honeymoon phase than a reflection of the long-term customer experience. While I have no complaints about the initial setup or the eventual handling of my claim, the lack of consistent communication, follow-through, and customer care ultimately led me to take my business elsewhere.

Relocating across the country is stressful, but working with Joey and Jessica was the easiest part…read moreof the move to Bluffton. They were always available, communicative, and clearly had our best interests at heart. They worked tirelessly to ensure we got the perfect mortgage. We are so grateful for their help in making the transition to South Carolina a success!

Joey and Jessica Jones are the best in the business! Jessica's communication is impeccable. She…read morekept us in the loop during the whole process making us feel well prepared and ready for all the steps it takes to buy a home. She is so fun and makes you feel like family. Joey took time to sit down and discuss our options and truly made sure we understood the mortgage lingo so we could make the best choice for our home. His knowledge is endless! Fast, efficient, and effortless! We will definitely be using them when it's time for that retirement home!

Bryan, Chris and Vicki are all knowledgeable and very helpful. They aren't pushy and they do what…read morethey say they are going to do. You don't find that everywhere. Better yet, they actually answer the phone when you call.

Being a seasoned professional who has run a $26 million dollar company in the past, and being the…read moreage where the necessity of planning our retirement and stretching our funds to the maximum are among the top things on our 'MUST DO' list, I've run across many types of business and financial advisors. For the past two weeks we have been working with the most professional, knowledgeable, and smartest one I've ever met, and speaking as a couple, the best we've ever encountered and had the very good fortune to work with! Michele Shuman FIC, a licensed (in many states) Financial Associate of the reknown Thrivent company with offices in Rincon GA on 272 S. Columbia Ave. Suite 207. Believe me, not all financial planners are equal in approach, follow through, 'Share of mind' given to your business, or the soundness and reason of the recommendations supplied to a client. Michele's approach is very much like meeting with a physician or really any trusted advisor should be: the attention is on you, your needs, aspirations, pain points and realities. Then judging on her decades in financial services, including having been appointed a staff vice president of a large bank at a young age, she presents the findings and solutions to guide you to where you need to be in life by the time you need to arrive there for retirement. Knowledgeable, focused, attentive and rock solid! Oh, did I mention that she is a very good person as well? Definitely satisfied and my wife and myself are looking forward to doing great things through this re-alignment of our fiscal foundations.