Been flying with them for years. Never had an issue. We love the cc points! We basically fly for free.

It's an airline. I needed to get from vegas to Kansas. The cabin was nice and cool. I went at night so mostly people were sleeping. I got some reading done. No one freaked out on the plane. read more

Southwest Airlines - Airlines Near Me - Wichita, Kansas

Love the Midwest. They just have solid people that make you feel like you're home. The CSA and OPS agent at gate 4 embody all the pillars of a successful business. They smile and greet everyone. They speak clearly and offer assistance patiently to all. It's be a breath of fresh air to see how they interact with others. My flt is WN. 3163 on 2/25/24 read more

All employees I encountered were really friendly. The man at the check-in counter was very patient checking in our bags (2 free checked bags!) and getting our carry-on dog properly tagged ($95 for full trip). The flight crew was also great, and we even got 2 snacks (pretzels and Ritz cheese bits) on the 1st flight. They take drink orders and bring them out later. My dad was asleep when they took orders, but the attendant was sure to offer to bring him a drink when he saw he was awake later. The boarding process is fast. You can check in 24 hrs before the flight and then get a number for the order of boarding. Once you're on the plane, you can sit wherever you want. Our 1st flight wasn't full, so we were able to get and aisle and window seat and have our dog under the seat in the middle. Overall, a great experience with some extra perks compared to most airlines. I didn't feel so much like herded cattle. read more

Since the new ICT terminal opened June 2015, Southwest Airlines is now the best airline flying into and out of the Eisenhower National Airport. Southwest's Gates (4 and 5) are the closest to security. After your body is scanned, you're right there. If you always arrive at the last minute, you can watch other passengers board your plane board while you pick items off the belt. In fact, the proximity of these gates is so close that a Southwest agent once moseyed over to security to ask if I was [full name redacted], the last person to board. I was and started to panic, and the agent helpfully told me to relax, tie my shoes. Customer service is good, as you'd expect from Southwest. In particular, I've had the pleasure of retrieving forgotten items three times with the assistance of a kind ticketing agent who provides excellent service even though he has a disability in one arm. For a Southwest station, there are few flights in/out of ICT, but compared to the other airlines at this airport, Southwest is much more useful. DAL is a short flight that gives you access to nearly the whole Southwest network. Only downside is that there are a lot of continuing passengers on continuing flights from DAL, but it's not as bad as it was before the Wright Amendment ended (hallelujah). Chicago Midway (MDW) is another great connection. Although two other airlines fly from ICT to Chicago, they use O'Hare, which is less convenient for Chicago travellers unless you are travelling to northwest suburbs. ICT-MDW flights have made my life much easier, and I hope they never go away. When Southwest acquired Airtran (and the old ICT station), I prayed they would keep the station and plug in MDW. They did, and I booked a ticket on the first flight. ICT-MDW flights are generally only $89-104 booked in advance except Fridays and Sundays when they are $10 more. That's a deal, people. Finally, there's LAS (Vegas). Another airline flies this route once daily, and I once sent my parents on it because they aren't Southwest members and it seemed slightly cheaper. How was their experience? They made me promise not to ever book tickets on this airline ever again. I wish they had DEN and BWI, and there is room for expansion. Dunno if it ever happens though. Southwest won't take public subsidies like Airtran would, and on weekdays a lot of these flights seem mostly empty. C'mon Wichita, you should see the country! Southwest Effect the heck out of this station, Kansas! read more

Southwest Airlines - Ground operations on a gloomy November day at ICT. - Airlines Near Me - Wichita, Kansas

I've traveled all over the world and it was my first time with Southwest. A 5-hour trio turned into 21 hours. Most of the time was waiting. Yes, it was due to rainy weather but it just somehow left a bad memory. My husband was going to join me. They canceled his flight due to weather again - which was understandable. They had a couple flights later that afternoon so we asked to be moved to those. We were told they canceled all flights for that day. They lied because we looked and they were still flying later that day. I called and she was like oh my bad. Seriously? Now he's paying $400 for just 1 freaking day I understand there's nothing that can be done with bad weather but for them to not put my husband on a later flight is unacceptable. By the time they admitted their mistake it was too late. I will try to avoid Southwest Airlines as much as possible from now on. 1st trip will probably be my last with them. read more

Flying out of Wichita regularly I am happy with both service and cost of the airline. Professional crews and support teams coupled with the reliability of Boeing's 737 safety record make traveling on the airlines less of a burden. Overhead storage accepts baggage easier than regional jets. Airline accommodations for passengers with special needs, infants traveling with one or both parents are handled exceptionally well. Flying with Southwest supports Wichita's local economy. The 737 airframe assembles within Spirit Aerosystems Wichita, many complex parts are manufactured by Wichita's local manufacturers who support smaller assemblies which deliver to Spirit Aerosystems. The railroad profits as well. Fuselages are railed to Washington for final assembly. read more

Usually Southwest has inexpensive flights but recent service has been extremely disappointing. My flight was cancelled due to weather and the only available option that was given was a flight 2 days later with no travel voucher. Southwest ended up charging me $150 to change flights to another airport a day after my original return date. read more

Fuck south west and delayed flights. Stuck in Kansas w no weed on the way to Denver. United airlines is worth the ass beating

What happened today? I dont think the staffing was appropriate for the July 4th weekend travel rush in Wichita ks... took us 55 min to check our baggage. There were initially only 2 people checking baggage for 100+ people. They did finally call extra people to help so we were able to made our plane but it was completely uncharacteristic of southwest airlines. read more