Quick, easy, and professional. I was able to set up car service for my client with less than a day…read moreof notice. I was able to get my driver's name and contact (which is a big plus to me). Driver was on time, dispatcher was professional. I will use them again next time I have something going on in Wichita!

Paid $120 for a ride to the airport that was supposed to be a luxury SUV. Turned out it was a Chevy…read moreTraverse with tomatoes rolling around in the vehicle. An Uber XL from my house to the airport is around $40. SUV had a HUGE crack in the windshield. Come to find out we had a backup driver. This was the start to our Alaskan cruise vacation thru Seattle. At least the driver was nice and helped with our luggage.

I needed assistance and decided to call this business at +9292245000 The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

It seems like two of these reviews should be directed towards the Mesa, AZ page not Wichita. I will…read moresay that my experience here was decent, which is more than I could say for some of the other larger airlines I flew with recently. I didn't have a delay or cancellation, they checked my bag for me and it arrived with me. Service wasn't super enthusiastic but they weren't incompetent. Maybe I'm setting my bar really low but compared to some of the other major airlines I flew with recently they did a pretty good job.

Customer service is nonexistent. I understand it is during…read moreCOVID, but at least have someone answer phones or something. I accidentally left a book with a photograph inside on the plane. I have called several numbers, several times with no one to talk to. I've went in person to the airport several times and no one was there to help me. I filed a report online and havent heard back in over a week and half. If they are cleaning the planes thoroughly between each flight like they are supposed to, how have they not found my book?

Out of my 6 times flying with them in 4months I have been delayed 4 times. And once my layover…read moreflight was missed and couldn't get a flight I until the following day. My wife had to drive from Houston to Dallas to get me from DFW. Only gave $70 and a sorry the customer service lady was ridiculously rude. lol this is by far the worst airline I have road 100% wouldn't recommend to my worst enemy

I never ever mind coming home to visit family and having to go to this airport. It is so simple and…read moresmall and easy. They have a couple of little shops and I can always grab some quick merch. They have a Chick-fil-A and a Dunkin' Donuts. And a couple of other little spots to eat. But that's about it. You can catch a beer at the bar easily. Restrooms are plenty and they are clean most of the time. Plenty of seating in each of the areas. I've never waited more than two minutes in security no matter what time of day. Luggage on the other hand you can wait a good amount of time for that. All in all you can get a ride out front very easily.

This airport is so easy to navigate. It's also clean and security is never crowded. There are few…read moreplaces to eat though so be prepared. Bathrooms are spacious though.

The flight to Seattle and back is always great. The fact that the counter doesn't open until 4pm is…read morefrustrating. Many times myself and countless others are just sitting here eager to eat Chic Fil A and have a beer at the other side of the gate. Can't tell you how many people I see walk up and wait at the counter until they get frustrated enough to take out their phone and Google "Wichita Airport Alaska counter hours" and find out they gotta sit around for an hour or two. Put up a sign maybe?

Alaska is the go to airline for me and was pleased to see they had direct service from Seattle…read moreoperated by Horizon Air. Quality and above board service Alaska never disappoints. Why fit a cattle car (Southwest or American) when comfort, value and quality service abounds. Alaska - fly it whenever you can!

When they communicate with you, they do a great job. But the vast majority of time you don't hear a…read morepeep out of them. They rarely answer their phone or respond to emails. If you email them too much, you get a nasty response. Looking at these other recent reviews, I think I'm not the only one with this same experience.

On 8/4/24 my mother books a flight with Sunflower travel. Angie was the agent. The trip was to be…read more11/25-11/30. My mother, unknowingly, made the reservation under "Jeff", my full name is "Arnold Jeffrey". We decided this might be a problem with the TSA. Over next three weeks or so I tried to speak with Angie to get this correctly. It took many phone calls to speak to her (she never would return my calls). Angie told me she was too busy booking travel for the aircraft companies to address this problem. She final agreed to correct my name, but it would take TWO WEEKS?!? I did get an email saying it was fixed. Didn't think anything else about it. Fast forward to 11/30, I am at the TSA check point. The agent says "who's Jeff?" I explain the situation. He sent me back to the AA ticket counter to get it corrected. By the time that was done I had missed my flight. Apparently, Angie had only corrected the flight out, not the return trip. Best part? Was the only flight out that date. I still CANNOT wrap my mind around how an "agent" is too busy to make a simple correction. Then screw it up. Too busy with more important customers. Way to go Sunflower!!!