John Silva is a great guy to work with. He came to our house and gave us a very realistic idea of…read morewhat was feasible. Ended up doing composite hunter douglas shutters throughout with the exception of our living room. We are waiting on the install since it takes some Time to manufacture the pieces, but will update with the final product when they come In a couple weeks!

I recently had the pleasure of working with Blind Escapes for new window treatments in my home. I…read moreselected the PowerView coverings and I couldn't be more satisfied.The beautiful smart motorized shades are perfect for my high ceiling rooms. Joy and Michael had excellent knowledge and customer service. From the initial consultation to the final installation, they demonstrated exceptional professionalism and expertise. During the consultation, Joy provided clear and comprehensive explanations about the various window treatment options available, making it easy for me to choose the perfect fit for my home. Their attention to detail and commitment to customer satisfaction were evident throughout the process. The installation was seamless, with Michael arriving on time and completing the work efficiently. He ensured that everything was set up correctly and took the time to explain the operation and maintenance of the new window coverings. I highly recommend Blind Escapes to anyone in the Albuquerque area seeking high-quality window treatments and outstanding customer service. Their dedication to excellence truly sets them apart.

The material we purchased is beautiful. High quality. The recommendations we received on our first…read morevisit were great and the owner was very helpful. The reason for only 4 stars is this: When we went to pick up the materials, she couldn't find our paperwork and our order was not ready. The owner was scrambling to get it all together claiming she had no idea we were coming that morning. There was wood that still needed cutting, so this delayed our project. It would have settled bettered with us had she owned the mistake. Things happen. Instead, she made us feel that it was our fault. Thankfully, we had an invoice with the pick up date and details. They could not find their copy.

We just finished a big project with Groff. Very pleased, as I was debating the 4 or 5 stars - I…read morewent with 5. And the reasons are the main factors we like for "contractors", licensed, insured, timely with all interactions and promises, communicative through the whole process. I attached photos but Tom's advice, experience and constant attention are very appreciated. His crew of Orlando, Zach and Robert were polite, constantly measuring and checking on quality. Really transformed our new back patio and torn down and replace the front porch which had a leak going back years. Tom brought in quality contractors for work Groff doesn't do themselves. Julian for demo, stucco and cement. I could tell Tom and Groff's reputation during inspections and coordinating with others really paid off. This is our 2nd big Groff project at two different homes in ~ 20 years and although we shopped this around, Groff clearly was the right choice!

Five star experience on every level. Amazing staff, service, and selection. Go out of their way to…read moreassist before orders and after.

Awesome lighting store! Many unique fixtures and excellent prices. Great service by very…read moreknowledgeable and friendly people! Bought a very unique and cool bathroom fixture!

Please do not go anywhere else for blinds! Our home was…read moregoing up for sale and being photographed. I needed help fast! No problem, a beautiful young lady arrived right on time. She fix everything I needed and when she needed more parts back to the shop and returning in an hour! This is a combined mom, dad, daughter and grandma shop! C'mon Yelpers show them our love!

I am completely satisfied with this business. I needed my French door shade repaired. I had a…read morequick response and a reasonable price for repairs.

We have an oversized Phantom Screen which had come out of the track. I called Adrian and within a…read morecouple of days he arranged for his tech Jacob to come and take a look . Jacob was great! Friendly and professional. He knew what he was doing. He fixed our screen issue and serviced every part of the assembly. Adrian had laid out the possibilities and prices. We are very happy with the results. Always nice when there are no surprises.

We ordered window treatments for several large windows and 4 patio doors about 4 - 5 years ago…read more They advertised lifetime warranty. One of the shades in the dining area began to fray at one edge. I called to report, and a tech came out. His solution was to burn off the frayed fabric with a lighter. He said if it happens again (which of course it did) to call and he would come out and check the roller. When I called, the receptionist who answered said I would be charged to send someone out. I asked for a supervisor. Jessica called me back and said this issue wasn't covered by the warranty. Total Blinds made a substantial profit from my order. Jessica said perhaps we were using that shade more than the one next to it. That wasn't the case. Even if that were true, the fraying shouldn't have happen ed if the shade was a quality product. Total Blinds and Jessica were a big disappointment! Don't waste your money if you want quality and a company who actually honors a lifetime warranty as advertised!

We had this company install horizontal blinds throughout our home, as well as battery operated…read moreshutters in our master bathroom. Their products, installation, and communication were all top notch! Several years later our remote control for the shutters failed. After reaching out to Karen and Richard, they ordered us a new remote. Additionally, Richard guided us in reprogramming the new remote all at no cost. These folks run a solid business at a fair price!

Karen, Richard and Fred have been very accommodating dealing with us over the past year doing…read moresegments of windows and doors. They have come up with great solutions for our needs. We are very happy with the results and couldn't recommend them more. They are a pleasure to work with and we wish we had more for them to do.

HIGHLY RELIABLE. I am a local general contractor, and I continue to do business with the Floor…read moreStore after 12 years of excellent service from this establishment. I can confirm that they have been reliable for several dozen projects which they have helped me with. Their sales staff, their managers and even their warehouse personnel have facilitated every project I have used them for. On the rare occasion that we had an issue, they promptly helped me resolve it. I seldom give referrals, but I never hesitate to refer the Floor Store for any flooring needs one might have.

I was greeted and helped promptly after arriving in the show room. The associate (I can't remember…read morehis name) showed me the in-stock carpet items they had. I grabbed some samples to take home and was able to find a nice color to go with my remodel project. I had my own installer lined up but they also offer install as well if you need it. My contractor picked up the carpet and completed the install. Everything came out nice. 5 of 5.

When I bought my first home 20 years ago, I worked with Joy to install window coverings. She was…read morekind, understanding, and gave excellent advice regarding the color, style, and best use of material for each part of the house. When I sold the house two years ago, they looked as great as when they'd been installed, and (in my opinion) helped the house sell quickly, and for a great price! Therefore, when I bought my new house, I didn't hesitate to reach out to Joy again. I found her to be just as easy to work with, and she had great ideas for the many, many windows in our new place. She also gave me great recommendations for other companies she'd worked with on the other upgrades we were doing. When anyone asks me about recommendations for this type of work, I recommend Joy again and again. She and her team do outstanding work!

We are so happy we found Joy's Blind Designs to help us upgrade our outdated living room and…read morekitchen shades. Joy made it such a seamless process by helping us decide on styles/fabrics/colors/etc. We could have easily been overwhelmed by all the different options to choose from but with her expertise she helped us find the best treatments to fit our space and give us the functionality that made the most sense for us. We also appreciated her transparency in pricing by giving us different options in the estimates to compare and ultimately decide what we wanted to go with. We were also very excited to find out our shades were ready to install a few weeks ahead of schedule. Joy's installer Michael did an amazing job installing all of our 18 individual shades in one job too which we really appreciated since it was a lot of work. Needless to say we are so thankful to Joy and her team for their efforts and would highly recommend them for your window treatment selection needs.