Dollar Bank Crafton office rarely have enough staff to handle walk-ins. It's as if they schedule…read moreassociates' lunch from noon - 1pm when everyone else is trying to rush to get banking done during the week ... and don't get me started on the weekends. Heaven forbid this branch figure out the higher demand for services on Mondays, or the last / first banking days of the month. That may require someone with common sense and a calendar.

Dollar Bank has always had one of the best on-line banking systems going for it which is why I like…read moreto do my banking here. Like most banks you can "deposit" your check remotely by taking an image of both the front and back. Their ATMs are free at all places noted by "Allpoint" whenever you are traveling. They offer free checking. I have received very good customer service each time I visit but the best thing I like is how their online banking works. Once you set it up and link your account you can add merchants from either a drop-down menu or "add your own" if you don't see one listed. You can also pay a person. When the merchant is added it will show you the number of days the amount you specify paid will be deposited in that merchant's account. The money is normally withdrawn immediately unless you schedule a future payment. The vendor will still get it in the time-frame specified. If they need to cut a bank check then the process is a little longer. The best part I like is that if the merchant fails to receive your payment by the guarantee due date and if it coincides with your payment due date then the bank will take responsibility for it after an investigation. Like most banks they offer credit cards as well as debit and their interest rate is not the greatest but that is to be expected. They now offer "Apple pay" if you are tech savvy and wish to use your IPhone with a certified vendor. They do have a "funds availability" once you deposit a check. So please don't think the entire amount is immediately available. Check with the bank on this matter. They only time funds are immediately available is when you are making a cash deposit. I've been relieved of having to worry about sending large sums of money though the mail when the occasion arises through this system.

Dollar Bank , McMurray PA were very disrespectful and would not allow me to speak to a Manager…read more Paid off Mortgage early and still charged me extra funds for interest, etc. when I had a payoff letter showing a different amount. I would NEVER deal with this Dollar Bank again.

This is THE BEST Dollar Bank Location Downtown of all the 4 that are down here. The Bank Manager…read moreLen is Great and also Debbie the Teller... They are Both Very Nice and Caring to Helping You With Your Banking Needs...If Your Thinking Of opening an Account,They are usually running a special that you get up to $400 for Opening one with Direct Deposit... just ask For Len the manager and tell Him. "TomCat" sent you and He'll Set You Up... You Might Even Get a 2021 Calendar of they Have Any Left..lol... but Seriously I didn't Know that When I Met Len In Market Square at an event they usually did on Tuesdays (pre covid) That Id meet someone That Truly Represents Customer To The Highest Level... check Dollar Bank Market Square out Nd you'll see...THEY DON'T MALE YOU STAND OUTSIDE LIKE PNC BANK ON FIFTH AVENUE DOES !

When we opened an account at this credit union, we were hoping to receive old fashion good…read morecustomers service. Sadly, the service, accuracy and answers to any questions differ depending on who you talk to, what kind of mood they are in, day of the week, weather conditions and at least a dozen others things..Their motto is " The customer is ALWAYS wrong!!!"

Prior to opening my account, I was warned that the Pittsburgh Federal Credit Union on Brownsville…read moreRd. was an awful place to do my banking. In all fairness, all of the tellers I have dealt with have been pleasant. All except one, and the includes the alleged CEO. The older woman teller with the glasses and the short hair (whom I am assuming is the manager) is the most terse, unhelpful, and poorest communicator I have ever come across in my 35 years of transacting. She is quite unpleasant and exudes a harsh and uninviting aura that is certain to repel patrons from this establishment. The last straw was today when she told me that they were unable to deposit a 3rd party check that was endorsed to me. The establishment itself is grim and dingy. Based on the decor, it looks as if it has not done any renovations since the 1970's. Their online banking software is abysmally archaic and out of date by at least 15 years. Furthermore, they are habitually slow with processing deposits electronically. I have also seen first hand the apparent unscrupulous methods in which they Collect unjustified fees from certain patrons. I feel bad for the other pleasant employees that work there, as one can only assume they must endure a good deal of unnecessary stress and just put up with it because it's a job. I wonder if they have ever been investigated, because surely I cannot be the only one who has made these observations. If possible, find somewhere else to do your banking.

I would not recommend Dollar Bank. They are not transparent about their promotional offers which…read moreended up causing me not to be eligible. While technically they weren't deploying deceptive sales tactics (because the fine print is on their website), their associates never properly explained how the promotion worked. Beyond that, the online portal for your account is horribly setup and not user friendly. Finally, I have to be honest in saying that some of their associates are not very good at explaining the processes involved in more complicated transactions such as those involving a mortgage in my case. Before you consider doing business with Dollar Bank, I recommend you consider other options available to you and if you do decide to work with them make sure your pencil is more than sharpened. They do not look out for their customers and do not seem overly concerned about making things right.

I'm thankful for this location. I work 9-5 Monday through Friday and prefer to not handle personal…read morebanking needs on my lunch break. This branch is open until 2pm on Saturdays which is fabulous. It is never too busy on Saturdays and the tellers are nice.

This is the only black owned banking institution in Pittsburgh. It's a small credit union that…read moredoesn't have the frills of big banking. The inside is cozy and the staff knows a lot of their customers by name. They're known for helping members of the community build their savings and improve their credit. They offer traditional loans like for vehicles and personal loans and they also offer some unconventional credit building loans.

Best bank in McKeesport! They are so friendly and I love their service. Best refinancing options…read morealso! That is why I'm with Dollar Bank! I highly recommend them to everyone in the area.

Love this Dollar Bank. The parking lot is a little confusing at first, but makes sense once you've…read morebeen there a time or two (one-way in a big circle all around the building). They've got plenty of drive-thru banking options if it's raining or you just don't feel like slowing down on your errand run. Inside, they have complimentary coffee if you're waiting to meet with someone, but the service is so excellent I can't imagine you'd ever have time to do much of that. All the staff is friendly, quick, and efficient. No matter how big the line, they serve everyone in just minutes. Just a note: the address is Peebles Rd., but if you're looking for the location of the bank, just go to the McIntire Shopping Center in the North Hills. It's at the end of the shopping center closest to Vincentian.

Most tellers are nice, but they are not all trained the same. Some tellers let you do certain…read morethings and others don't. It's hit or miss what kind of service you'll receive. I use Chrome for my personal checking and auto loans. They are typically great to work with. This location does have a drive thru with two lanes which is nice but no outdoor ATM. I prefer to do most of my banking online, app is great.