Southwest Financial

They were not open during business hours. Hopefully they open next time we are here. It was a waist…read moreof time and gas.

The experience was fast and easy, I was approved for a small loan. I also referred someone who was…read moreapproved and I believe there is a referral bonus but still unsure of how that works. I thought they said within 30 days (it's $50-$100 btw) but when I called they suggested I keep calling back because it was posted to my account yet? They also said it could take up to 32 days to be approved. So there is a referral bonus if your referral gets approved (which she did) but THAT has to be approved??? Hopefully they can clarify in our next conversation, I'll update my review

Cash Store

4.5

You guys, this place is amazing! Not only does it smell nice the girls are very friendly and…read morehelpful! I have not so great credit and was approved for far more then I was expecting! My life is feast or famine and it's been in famine mode for awhile so this helps IMMENSELY. Try them out, hopefully you'll get approved too!

Robin the Cash Store was A Really Great Money Place to get a hold of a loan today Thanks for a loan…read more4/9 @2PM,Service was very good & Professional,Polite & Fast for the next time I Need to get back for a loan, Thanks

ACE Cash Express

Today I found out a family member is in a pinch. I needed to get a money order out STAT. I googled…read morethe nearest money order location by the ATM I was at, ACE Cash Express came up. Not only was Terry, the woman behind the counter, calm, educational, and behind a glass shield that protected me from COVID-- she pulled 17¢ from her own purse so that I could send my loved one the funds they need. The charge for a money order was $1.08. The location was clean. Staff was beyond friendly. Location was accessible. Total process took less than 3 minutes. I highly recommend this place. I cannot speak to their other services but for note they do check cashing, loans, money orders, as well as other money/cash needs. 10/10 recommend.

From the owner: Installment Loans, Check Cashing, Money Orders, Bill Pay, Bank Account, Debit Cardsread more

Bank of America Financial Center

The branch manager and staff went above and beyond to assist my non-verbal, severely disabled…read moreteenage step daughter cash her first check. They were kind, patient, and understanding and it made the entire transaction go smoothly. I appreciate their sensitivity to the needs of our family and the challenges we face.

ACE Cash Express

Ms,Carol did everything in til I was satisfied with the outcome of my problem. She did everything a…read moregood employee should do along with good customer service. Thank u !!!!!

From the owner: Installment Loans, Check Cashing, Money Orders, Bill Pay, Bank Account, Debit Cardsread more

Trading Financial Credit

I was looking for a title loan nearby when I visited Albuquerque. Once I contacted this company…read morethey was able to set me up with an appointment and I then showed up exactly at 3 PM. In just an hour I was able to walk out of there with a 2.5 K loan. They barely took anything collateral just my broken car that needed to get fixed which is why am pulling out the 2.5 K loan. Thanks again guys for working with me and giving us alone even with no credit check. How do you recommend you guys a service to friends and definitely will continue to use service.

From the owner: We have been helping people to use the equity in their vehicles since 1994. We are a title loan…read morebroker, and we will get you the most money and the lowest monthly payments with the title loans in Albuquerque that we will get for you.

Wells Fargo Bank

1.0

On Thursday, August 22, at approximately 2.02 pm, I visited the branch on San Mateo and Zuni Road…read moreSE, zip 87108, to renew a matured CD. Staff by the name of Ivan checked me in and I was advised to wait my turn. A good 15 minutes later a female customer, who ONLY spoke SPANISH walked in and was also checked in by Ivan . I waited 25 minutes and was appalled to see the female customer got priority over me. What then is the purpose of checking in to wait one's turn. I was racially profiled and was livid, so I left this branch and went over to the Juan Tabo and Montgomery branch , where I was attended to with courtesy and professionalism. I need to escalate this issue to upper management and deserve an apology.

Just waited 30 mins in the commercial line while they used that window to set up some kids savings…read moreaccount. Totally unacceptable for a business bank, they should do those things at a desk. Seriously looking for a new bank after this one incident. So frustrating.

Regional Finance

2.3

(3 reviews)

I am posting this for my son with phone number ending in x8474. Two agents Yvonne and Anna will not…read morestop calling him for Amber. We don't have an Amber and never had an Amber. They have been calling for months, several times a month. Yvonne said they have no way to remove his number from their system. This is a new phone number for my son. He hates to ask for a new phone number because he gets a lot of calls from his doctors. My son has had a heart attack and heart surgery and kidney cancer and a leg amputated within the last months. These calls are annoying and bothersome that he should not have to deal with. To Sindy Hernandez, branch manager, please make these calls stop.

Sometime last year I went in (Los Lunas) to scrape up some cash. Becky suggested consolidation…read more Replaced several thousand with APRs around 200% with 38%. I had been late a few times but I always picked the phone and got caught up eventually. Apparently, they noticed. They wanted proof that I used the proceeds to retire the other loans. Fair enough.

Charles Schwab

3.7

(6 reviews)

Schwab failed to pay withholding on my IRA RMD as instructed, and I had to pay large IRS penalties…read moreand interest for which Schwab refused to reimburse me. Unless you like chatting with computers and being treated poorly, invest with Morgan Stanley, Fidelity or another broker that doesn't treat people like poop.

Assets frozen. The first thing that went wrong with schwab was my zelle on the schwab app. At first…read moreI sent money and it said it would take 5 days. Then there is a button that says cancel zelle payment button on the schwab app. I pressed it, and it said it was canceled. I walked into the schwab brokerage building to deposit a check into my checking account. And the first thing the representative said was oh your using this check to pay your zelle balance? And I told him, that I had canceled that zelle payment on the app. Then the next day I sent money through zelle and it sent immediately this time. Then I was going to send money that night through zelle and my zelle account was locked. Schwab said they would send zelle an email. Then I deposited money into my checking through plaid the day after the zelle incident. Then I tried to login to my schwab app and all it said was i could not log in and to call a number. I called the number and the lady said my account is frozen. That the check I deposited was fake. And that the only way to unfreeze my account was to fax all my income sources. I did not receive any notification that my schwab account was frozen, leading me to believe that schwab thinks I'm the one committing fraud. Then I explained that I had deposited money and it said it would take a few days to process. Then the lady said since your account is frozen schwab will not accept the money. Today, schwab DID accept the money. I have no money because my account is frozen. And every time I call them they say they are working on it.

Morning Star Motor Company

4.9

(16 reviews)

I have to say I found my car buying experience actually enjoyable. Looking at the cars you can get…read moregood deals here. Enjoyed working with Brian, Aaron, and Rebecca. I might lower the review as I do feel they didn't follow through with everything they said they would. I'm. Calling to see what happened. It was a miss communication. Thank you Aaron

I recently helped my 78 year old grandma other purchase a car from Aaron at Morning Star and it was…read morea great experience. She asked me to go along because she felt that a car salesman would take advantage of her because she is elderly and not very knowledgable about cars. That was as far opposite of our experience as possible. From their no hassle pricing all the way through asking questions and signing on the line Aaron was great and very thorough. We are extremely happy with the vehicle and the service we received. I give Aaron / Morning Star my highest recommendation and will purchase here again.

M & F Auto Sales

In December, we bought a 2011 Nissan. The vehicle immediately had issues, so we informed the…read moredealership. Long story short, after three repair attempts, the issues persisted. The service technicians were top notch. Dillon Hill is an asset to M and F. Already at a loss of $5000, and 4 months later, my stress was at an all-time high that I had made the worst purchase decision of my entire life. I'm a big believer in supporting small business in Albuquerque and I believe in giving people the opportunity to make it right. I contacted the general manager, he's a busy man and very hard to get a hold of, but the quality of our conversations was worth the wait. He made me an offer to buy back the vehicle and allow me to cut my losses completely, or he could help set up a really good deal on another vehicle if I gave it another shot. We took him up on that offer because I feel that he was acting in good faith and wanted to make it right. We ended up buying another vehicle after he paid off the one that gave us so much trouble. In being fair and taking such good care of my family, this dealership has gained a life long customer. I would recommend them to any friend or family member looking for a reliable used vehicle. Thank you M and F!!

Had my Altima for 8 years and with the recent birth of my daughter. It was time for an upgrade, to…read morean SUV. I have never financed a vehicle before and I was a bit nervous for the process. I want to thank Tony Griego for making it such a smooth experience for me! I was able to leave in a vehicle that I wanted. Thank you so much! I will be referring friends and family your way!

Ace Auto & Truck Salvage