This used to be a great place to go for dental care when the former owner Sven Erickson, DDS was…read morethere. Unfortunately now it's a whole different story. The new owner, is efficient but not very people friendly. The previous office staff was knowledgeable in billing, insurance and taking care of the patient's financial responsibility. Now, they are not only charging more for almost every service, but the billing and insurance is a complete mess. We needed to change our dental insurance company and called to make sure Modern would take what we were considering. They said absolutely 'yes', so we signed up. After routine cleanings, and xrays for me, we received a bill for nearly $600. as our payable. When I asked about it they said they were not actually 'in network' for the insurance company. I explained we made our choice base on making sure with them it was a company they worked with before we signed up ... to no avail. It fell on deaf ears - when it comes to the new owner Andrea the priority is the money, not doing the right thing by her patients. Save your self time and grief and go elsewhere. We have found another 5 star dentist in the area that whose staff are excellent, friendly, took our insurance information first so we are not being charged unfairly. The new Modern is in business only to make money, and not what the old Modern was all about - namely taking care of their patients in all aspects. If you look at the reviews you will notice that most of the good ones are from the past, and the newer reviews are like mine - they are overcharging both the insurance companies and their patients. Maybe it's just a sign of the times - money is the major priority and taking care of people is a distant thought. But please be aware there are alternatives out there who still do the right thing by their patients - this outfit is not one of them!

Dr Andrea & her staff are so friendly and nice. Dr. Andrea is so fast and efficient in her work…read more The office staff are very wonderful as well.

I have had over 25 years of great service from the dentists and hygienists here. The last visit was…read morereally over the top in terms of service and integrity and I just had to give them a shout out. Thank you, Berrien Dental.

Sharing a terrible experience with inconsistent dental care from providers as well as…read moreunprofessional office personnel. A teenager was seen by Dr Balsis which recommended postponing a deciduous tooth extraction 6 months to a year. Upon follow visit at six months, a different provider, Dr Bauman, refused extraction and referred to a specialist ultimately costing an absorbent amount compared to initial extraction. They should have taken care of this in the first place and not wasted time and money down the road. Either Dr. Balsis needs to do his job correctly the first time or Dr. Bauman should thoroughly review prior care and consult with the previous doctor and medial records. Dr Bauman has never attended to this patient ever to begin with and they just plan to pawn the patient off on a specialist now. In addition, the hygenist had to even approach the accompanying adult in the lobby to inquire which dentist the patient sees regularly rather than reviewing previous medical record. After scheduling follow up consult with an outside provider, Berrien Dental declined medical record release to new facility. The curmudgeon office personnel stated that the records were withheld due to outstanding balance of adult sibling of the patient. The adult sibling has no bearing on the minors medical care. The curmudgeon personnel was holding records hostage until the non responsible party reconciled account. The minor or the accompanying adult had no financial obligation the adult sibling. Due to lack of communication and patient care in addition to unprofessional office personnel, this dental practice should never be referred to anyone. Their sole purpose is to line their pockets and ego.

Beyond exceptional. ... I have neglected myself for a few years so embarrassed to go back and he…read morewas amazing I wcan't express my gratitude. My whole family now sees him my 5 year old loves him. She gets to sit on daddy during the whole cleaning laid back in the chair. I think she does it for kicks now because she loves the doc. Walked out with my head high. I just had a filling replaced from a previous dentist didn't feel a thing. .not the injection nothing he has a secret touch with patients. Words can't express my love for this guy

Dr. Ronto and is staff are very professional…read more Helen does an excellent job cleaning my teeth two times per year. They have always been able to schedule my appointments around my lunch hour. Dr. Ronto and his staff have exceeded expectations in obtaining the proper tooth whitening gel that works the best for my situation. Dr. Ronto's staff is always kind and courteous from the time I walk in their facility till the time I leave. In addition to this great service they even call me a couple of days ahead of my teeth cleaning to remind me that I have an appointment scheduled. I feel very blessed that Dr. Ronto and Helen, one of their dental hygienist in our vicinity. Stephanie Kalinowski

Thanks to you good Yelpers, I was able to find Dr. Miller's office late last year. Many dental…read moreprocedures later, I'm caught up on my dental work and no longer anxious about going to the dentist's. Dr. Miller and his staff are so friendly and fun. I knew coming in that I had a LOT of work to be done, and was so relieved that Dr. Miller wasn't tsk-tsking me about not going in sooner. He just told me about the extent of the damage, and discussed the work that needed to be done without any shaming or judgment. Another great thing about his office is that he's very willing to work with your schedule (he was about to schedule me for an appointment during his lunch time!). One thing that needs some updating is his billing system though because it's very confusing to understand. I'll make a payment at the office, but then I'd get a bill to my house. When I brought the bill into the office to pay, the receptionist said that I should wait "until the end" to settle the account. What does that even mean? If I didn't need to pay, why was I billed? Oh, well. It's a small matter given how awesome everything else is.

First off, Dr. Miller is a stellar Dentist. That said, as a long time patient I contacted his…read moreoffice with an emergency and was told they were booked until the end of that day, some 6.5 hours later. I offered to come sit in the waiting room hoping they could find 5 minutes between appointments to take a look. But sadly the staff would not help me short of making an appointment for the end of that day. I went right to Aspen Dental in Benton Harbor, they did not know me but had me in a chair within 20 minutes of walking in the door. Aspen took immediate action and probably saved my life. I still ended up being hospitalized for 4 days and according to the doctors, my dental emergency that would have killed me was likely a result of recent work I had done at Dr. Millers office.

At 30 I just had my first cavity. I gotta say, after this experience I might just stop brushing all…read moretogether! I didn't even feel the shot. I have been coming here since I was little and Dr Neal always took care of me. Dr Thomas has been fantastic since he joined the team and later took over the office. I now live 10 hours away, but I always stop in for a cleaning and checkup when I am in town. Thank you BFD!

Dr, Ryan Thomas is a lovely and kind person!!! On a holiday weekend he took time to cement in a…read moretemporary that fell out even though he was not the dentist who initially installed the dental work. He was thorough and kind as well as an excellent dentist. I would highly recommend him.

Had a problem on a Monday. Couldn't reach my dentist, or any other for that matter. I finally found…read morethis one. He is very professional and personable. Very well equipped and high tech. Took care of my problem, too.

A great dentist and staff, was very fortunate to find this place when all other dentists were…read morebooked for two months. I had major work done and it pretty much painless the dentist is very knowledgeable and explains everything. Glad I went here.

Dr. Bargren and Dr. Luz have made my dental experiences much more enjoyable than my past dental…read moreexperiences. Not only do they do great work, but they are honest and gave me choices for my treatment in regards to financial options while also making sure I have the best care. Their front desk is thorough, friendly, and answered all my questions. I'd refer them to all my friends and family.

Dr. Andrew Bargren and his wife Dr. Luz Bargren are the dentists at the Lakeshore Family Dental…read morepractice. To distinguish between the two, they refer to themselves as "Dr. Bargren" (the husband); and "Dr. Luz" (the wife). Our children have been seen by both of them. We left our prior (local) dental practice due to it not being very kid-friendly, and they would not allow parents to go into the back room with our children during procedures. We had to wait in the front waiting area. I was not comfortable with that arrangement. So I was relieved and pleased to find a practice that encourages (even requires) parental presence during our kids' visits. Dr. Bargren has a kind, calm demeanor and a soothing voice. He is really great with our kids (ages 5-11). He explains clearly but succinctly - to us (the parents) AND to the children - what he is going to do, and asks if the kids have any questions. He explains things like a patient teacher. During the procedure, he is super attentive to their comfort and is quickly responsive to subtle cues that convey discomfort or pain, like the slightest wince. I've been particularly impressed with how he looks our children in the eye and removes his mouth covering (surgical mask) when explaining things so that they can see his mouth, and he looks more 'human' (maybe less scary) to the kids. : ) My own experience has led me to see dentistry as an art. There is a lot of detail, intricacy and skill that goes into, for example, the forming of a filling to maintain the shape and appearance of a healthy, perfect tooth - and the original tooth - as closely as possible. Dr. Luz is extremely attentive to such detail. She seems to be a bit of a perfectionist in her craft, which impresses me. I've seen her ask the assistant (on several occasions) to redo the plaster mold of our kids' teeth due to a tiny bubble. She wants the work done to the highest standard. She makes the dentist office a good experience for our kids with her positive feedback to them, frequently commending them for being great patients. While these two dentists are individuals with unique strengths, both are top-notch professionals who maintain a great work ethic and high standards of quality in their craft. And from a parents' perspective, it's important to us that they are kind, patient-focused, ethical, and emanate a positive energy that helps our kids actually enjoy going to the dentist. The Bargrens possess all of these qualities. The office staff is also wonderful. The receptionists are all super helpful, accommodating, and friendly. They took time to explain some details about our insurance (and print some paperwork) that was above and beyond our expectation of their duties. They also try hard to accommodate us for emergency procedures. Once when our son had a toothache they were able to schedule him to come in within just a few hours! (I don't know if that's standard practice, but we were pretty amazed.) The office itself is clean, with a nice "homey" waiting area with plenty of comfy seating and good reading material. They have a couple of fun spaces for kids with puzzles, toys, and a train table. They have free toothbrushes and toothpaste out for patients to choose from. And we are almost always greeted as we enter.

I've been a patient of Dr. Won for about ten years now but he's been my 4 children's family dentist…read morefrom before that. I can confidently say that he is the most experienced, skilled, gentle, courteous and efficient dentist I've ever seen, and I've been through many dentists. The staff is always friendly and accommodating to my schedule. If it were possible to give more than 5 stars I would. He is a hidden gem in St. Joseph!

I have been a patient of Dr. Won's for over 5 years. I am 78 years old. I am very satisfied with…read morehis service. I had a root canal that was very successful thanks to his help, referral, and attention. I have never had a bad experience or pain from his service. I would highly recommend him to others based on my care through him over the years. Betty B