This was our first time at this Dick's location. It was nice and clean with plenty of stocked…read moreitems. We were surprised because the locations in ABQ don't seem to have what this store has. I got some DSG work out clothes and Hydroflask water bottles. I was happy with my purchases and customer service was good, we got asked by two male associates if we needed help or had questions. I would shop here again.

Finally a Dicks Sporting Goods in Farmington, NM im so happy and everyone is so excited that there…read morehere the staff is so sweet nice and they complimented me when i walked in and i hope they'll always be so nice.

This place is awesome. Great customer service. First came in came in contact with them during covid…read moreor right before -- they offer great prices for season rental, super friendly and helpful. We showed up there last week with my son's brand new board which was very damaged (the tip was flayed open) and John (?) -- artiste extraordinaire -- did an amazing job for a reasonable price. We drive up from Chandler Az 3 times a year to ski at Purgatory (well my son went to the dark side and snowboards) and it occurred to us to bring the broken board with us (damaged at Flagstaff). So glad we did. Thanks John what you do really is ART. ps- i tried to post pictures before and after twice but yelp was not having it. sorry -- it sure turned out beautiful though.

I came in a bit clueless looking to get a splitboard setup. Jack & John educated me & helped me…read morepick an awesome board and bindings without trying to sell me more than I needed. It was a great experience with friendly people. Also, Andrew helped me heat mold my boots & they fit better than ever. Support this local shop, they deserve it.

I went in for some ski bindings, and they were super nice and helpful. So nice, in fact, that they…read moresuggested another local business might have more selection. It's so refreshing in today's world to encounter such helpfulness and selfless honesty. Even though I didn't buy my bindings here, I will definitely be a consistent future patron because of their putting me first as a customer.

My interactions with Backcountry Experience (Durango) goes back close to when their doors…read moreoriginally opened (2006?). It has always been a treat to shop at BCE. As the days of consumerism continues to move towards online shopping, it is paramount to support any local business of recognition. BCE is one of those establishments. Not only is their inventory exceptional, but their personnel is also top-tier. Their associates have the wherewithal to remediate any issue, whether it be a repair to gear or replacement (if required and possible) to selling of items that are nice to see in person. Thanks to the crew members Ethan, Crystal and Cal for their expertise!

Absolutely TERRIBLE customer service. They don't listen to what you're asking for, and plus, they…read moretried to give me a display shoe (the one used for the display was very visibly worn) then, when I brought the shoes back which required a 1-hr drive, they tried to give me the same pair of shoes and simply cleaned up the bottom of the display shoe. When I called her on it, she said "well, we don't have a size 7".... THEN JUST REFUND MY PURCHASE! I couldn't believe she tried to clean the bottoms which were the least of my concerns. There were scuffs all over it. She even stuffed paper back into them to make them appear new. Clearly they get paid on commission if they're that determined to get the sale...

Walking into the store there was not much of a variety to look at and when there is something the…read morechances they have it in your size/style or color is close to nothing. The prices are way high compared to just about everyone else you could walk to a different store and find the same product for a better price. There are only a few employees at the store at a time making it difficult to even get assistance but when you do there are a few employees that are nice and try to do what they can while others just give you the bare minimum to get by. Overall as a customer I have not gone back to the store after the second trip

Bottom Line: Locally owned store selling quality gear for the outdoors…read more Shortly after landing in Durango my husband realized he forgot his sunglasses so we headed to Gardenswartz Outdoors to see what we could find. The store doesn't have any glamorous displays but it was well organized with great brands like Toad & Co, Darn Tough, Prana, Camelback, etc. I enjoyed looking around while my husband picked out a new pair of Smith sunglasses. The store has gear for men, women and kids. The store is located in historic Durango so that means parking is mostly limited to street parking. We were in town on a busy Saturday so we ended up parking quite far away but it was worth it.

Great small store with high prices. Good selection of items if you happen to forget something at…read morehome or while traveling. They're located in the middle of a tourist trap, and get lots of foot traffic.

Zero customer service. Cool stuff but i'd rather shop…read moreonline than pay to be totally ignored. I even had money to spend

We are on vacation and needed shoes in an emergency, and we ended up here. They not only had what…read morewe needed, but we got a wonderful sales associate who patiently took us through the whole process even though our transaction was complicated. It was perfect!

I'm not a happy long time customer! I ordered a rotary fly tying vise on 4/21/24 and I drove 2…read morehours to pick my online order and when I got there to pick my order, what they brought out was unacceptable. The vise did not come in its original sealed packaging. It was delivered from another SW store, which they wrapped in literally trash. The vise looked used and when you buy anything new it comes with paper work (manual, accessories, warranty, etc), but supposedly according to their website it was shipped from another SW store and was probably a used or turned in by another unhappy customer. I took pictures of the packaging and the store manager at the Farmington NM store didn't have an explanation or offer me any options. This is very concerning and disappointing. I was so upset that I wrote to the SW customer service as soon as I left the store, which was within 5 mins, that's how upset I was. It takes years to build a good customer relationship, but it only takes a few mins to lose a loyal customer. Update: 5/16/24 Today a member from the Sportsman's Warehouse management team reached out to me and I was glad I got an actual call back and they explained what had happened and clarified some questions. Happy to say that SW took ownership of their mistake. I'm glad that I'll continue to be a loyal customer.

Best place to buy your guns and ammo. They always have an amazing selection and the firing rage is…read moretop notch.