I always have such an amazing experience. I've been a member for a few years but about 7 months ago…read moremoved from Long Beach to the Valley & love this location. They have the best therapists, are so accommodating & the service is always great. Staff & management always makes you feel like you're "home".

The manager reached out to chat through my experience which I appreciate. She proactively waived…read morethe $15 fee from this one time service. My goal with this review is to empower both pregnant women and The NOW franchise owners to change their policies to better support pregnant people. I encourage all pregnant women who visit The NOW during their pregnancy to challenge the required $15 charge for simply being pregnant. I hope all $15 charges can be removed for everyone until this policy is obsolete. Burke Williams, Squeeze, Massage Envy, & The Massage Place all offer prenatal massage at the exact same cost as their regular massage. At Four Seasons Westlake, it's even less expensive than their core options. If I didn't have 7 more credits to use, I'd go to one of the above (so I don't have to spend $105 more to come here while pregnant - though hopefully the manager can waive those as well, for all of us).

I would have given this place 4 stars, but this is the second time I booked a 90-minute massage and…read morewas only given a 60-minute session. The last massage therapist I had, Tanya, did an awful job. The massage felt rushed and unprofessional. She mostly used one hand, seemed inexperienced, and jumped randomly from one area to another without any flow or technique. Much of the session consisted of simply pressing my body down into the table rather than actually working on the muscles and relieving tension. I even asked her to use her hands more effectively and focus on releasing the pressure in my muscles, but she didn't listen. What a waste of my day off and my money. I left feeling disappointed and frustrated instead of relaxed. Again. Her name was TANYA.

Paid for 60 mins, got 50 mins…read more Arrived at 420, service began at 430. How do I know? I was wearing a watch. End time: 520.

The service was great and the massage was delightful. The price was good too. The place was small…read morebut mostly quiet. The massage was so good I feel asleep a few times lol

Definitely getting an hour next time because the lady that was massaging me took the knots out of…read moremy back. There was no funny business. I know a lot of us are scared about that but the vibe was amazing peaceful. I will say that the lady next to me getting a massage was definitely in need of one sometimes the having no rooms sucks but it does not take the quality of the masseuse's hands. I'll tell you that or masseuse they do have men. It was amazing. You feel safe and everything is amazing. I would definitely check this place out if you ever have a chance.

I am writing to report a serious and disturbing incident involving one of your massage therapists…read more During a massage session, the therapist engaged in a sexual act commonly referred to as a "happy ending" with my boyfriend without his prior consent or request. At no point did my boyfriend ask for, agree to, or verbally consent to any sexual services. The act was initiated by the therapist, placing him in an inappropriate and unexpected situation during what was supposed to be a professional therapeutic service. I want to be clear and transparent in acknowledging that my boyfriend is also at fault for not immediately stopping the situation or saying no once it occurred. He takes responsibility for that failure to speak up. However, this does not negate the therapist's professional and ethical responsibility to maintain strict boundaries and to never initiate sexual contact with a client under any circumstances. Massage therapy is a licensed profession that requires adherence to clear ethical standards. Initiating sexual activity--especially without explicit consent--is a serious violation of professional conduct and client trust. Such behavior raises significant concerns about client safety and the integrity of your establishment.

First they told me it was a one hour massage and charge me $60 which isn't cheap. Then after 25…read moreminutes she said she was done and they had to clean up. I told her it wasn't even 30 minute massage. She charge me $40 for a 25 minute massage. Now the massage itself wasn't even that great in fact it was one of the worst massages I've had. And I've had a lot. Every time I asked her questions or challenged it, she said my English is not too good. Pass.

I've only been to Spa Day Wellness a couple times and each time they are so amazing. The service,…read morethe kindness, and the massages. The massages are very good and we were offered teas, cookies, water etc. Very relaxing!!

I had an absolutely incredible experience with Annie at Spa Day. From the moment the session began,…read moreit was clear that she is a true professional who genuinely cares about her clients' well-being. Annie has an amazing ability to find exactly where the tension is held and worked through some stubborn knots I've had for weeks. She strikes the perfect balance between therapeutic pressure and total relaxation. The environment was serene, and her technique is fluid and intuitive. I walked out feeling lighter, refreshed, and completely stress-free. If you are looking for a massage therapist who is skilled, attentive, and kind, I cannot recommend Annie enough! I will definitely be booking my next appointment with her soon. Plus the receptionist is so great!

I have been going to Anna for massages for quite some time, and every visit has been an excellent…read moreexperience. She is professional, attentive, and creates a truly relaxing atmosphere. Her massages are always therapeutic, rejuvenating, and tailored to my needs. I consistently leave feeling refreshed, relaxed, and much better than when I arrived. Anna takes great care of her clients and clearly takes pride in her work. I highly recommend Anna to anyone looking for a skilled massage therapist and a wonderful massage experience. You will not be disappointed!

Great place! I've been coming here for the last few years. Great value as well…read more January 2025 update: New prices, but not by much. It's around $5 more for a 1 hour foot massage. My experience in 2025 is the same as 2023. Read below... Dec 2023 Usually I go for the one hour foot massage. $35 for the hour as of December 2023. Make sure to tip well! I usually give $10 tip. Atmosphere: There is a water fountain dripping water noise, which is very relaxing throughout the whole experience. You also have some sort of soothing Asian violin-type music playing in the background. I usually just do the community massage area. Everyone usually has their eyes closed anyway. No big deal. You take your T-shirt off, but you keep your shorts or sweats on. I recommend coming here in a t-shirt and shorts just to make it easier for them to move around your body and work on you. Also, if you were a woman coming to this facility, you can get away with wearing your bra, and taking your blouse or shirt off. If you would like a more private area, you do have to pay extra for that. It's up to you. The actual Foot Massage: I highly recommend letting them use their oils, tonics and lotions on you. But if you want to go dry, that's totally fine. Just understand that you won't get the full experience if they're not using the massage oil on you. So... 1. They basically start with you sitting down on an ottoman, and your feet are in a bucket of warm water. They do your shoulders, a little bit of your neck, and the top of your head. 2. Your feet come out of the bucket, and onto the ottoman, while you lay on a lowered massage table on your back, stomach side up. They do more of your neck from underneath, your shoulders down to your hands and fingers. 3. They cover your torso with a towel/blanket, as they work on your feet and ankles, and your toes with massage oil. It's kind of like a cucumber melon type smell. Smells really nice actually. So after they do this area, they wipe you down with towel after towel after towel. 4. Then they move on to your thighs, top inner and outer. This is usually done dry, no oil involved, and the person working on you is using mostly their forearms and elbows. 5. The last step in the process is they flip you over onto your stomach, and they work your back, and your hamstrings. No use of oil here. Lots of pillows and towel changes in between. Very hygienic, and clean. Whenever they use oil on the body part that they use oil on, they always wipe it off after they're done with lots of towels. Pressure Level: If you know the pressure level you're looking for, definitely tell the person at the front desk to tell the person doing the massage what level you like right off the bat. If you want a more soft and soothing massage, kind of similar to Swedish deep tissue let's say, definitely ask for a woman to work on you. But even then, some of the women who work there have a very strong touch, so you can always say softer or harder, and they do understand you. If you're looking for that ultimate shiatsu, deep tissue bordering on Muscle fascia release, definitely get a guy to work on you. Most of the guys who do the massages here are strong, and I mean very strong. Their hands are like Vice grips. So you'll have to ask for softer or harder during the whole process. Etiquette: Just in general, make sure your cell phone is set to complete silent or even airplane mode before you get in here. A vibrating phone every 2 or 3 minutes is very disruptive as well. So just turn it off, please. In general, this is a great place to come to for a relaxing massage. Also a great date spot! Last pointer is, definitely ask for the multiple visit card, or whatever it's called. Basically you get a free massage after 10. So you're 11th massage is free. But I would still tip the person working on you! Don't skimp out. Note* They used to end the foot massage with a hot stone treatment. But they no longer do this. As of Dec 2023, it's a different massage entirely, called "Comfort" I believe. You'll have to pay $40 for this one, and it's a whole separate process if you want the hot stone massage. Still worth it, if that's what you want.

Great place to get a massage! Staff is very polite and courteous. I always get the Thai massage…read morehere as it is my favorite. They have an early bird discount if you come in the morning. Private rooms for your massage, and super comfortable massage beds. After your massage you get hot tea and some fruit- great way to finish your relaxation experience. Plenty of parking. I always call ahead to schedule an appointment, but I think they do accept walk ins. Absolutely will come again!

Horrible massage place, they charge you for an hour then tell you to leave after half hour. Its a…read morescam business not a real spa. They asked me to leave in the middle of my massage. Receptionist also tries to touch you and call you babe to apologize and make it sweet. Its a scam. Disgusting massage place.

No complaints. Great massage and great price. I called ahead and was able to walk in 20 mins later.read more

I called asked what time they close she said waiting for you got 30 minutes and only got 20 minutes…read morethe massage wasn't worth it she pressured me for a tip I tip 30 and she said next time 40 I understand I came towards the end but I will not returning her again I had a feeling and next time I waiting to go to LA for my reflexology masseuse I thought because it was a Chinese massage I would get the same I am not tripping about the tip but I usually give 50% of what I get as a tip so if I get an hour I go usually caring the massage and the tip so if I get $60 hour I usually have $30 tip it's how I am but this was a no go if she would've massaged me for reals I wouldn't be bothering with a review and yelp is asking for more in description review well here you go SAVE YOUR MONEY MASSAGE CHAIR at the laundry mat worth it more than this never again it's a TAR spot tho