Clayton Britt &amp; Sons Spa &amp; Pool World

Very responsive and personable. Worked the issues out for my spa and great problem solving. Was…read moreless expensive than I thought to fix it and I appreciated the honesty and effort they placed in my job. Thank you. Will definitely use them for all my spa needs.

I have been using Moore Outdoors for all of my pool needs for the past 2 years, but I sure wish I…read morewould have found them earlier. They make me feel at ease with maintaining a beautiful clear pool! I also feel that they are just honest trustworthy people. For me, they provide on-site water testing and then add the chemicals into the pool as needed, all in the same visit. I have ordered cleaning supplies such as pool nets and poles; they sell such quality products. The pool cleanings by Bryan are always exceptional; it's such a treat to me to have him clean my pool. I recommend them to others as often as I can. We will be sadly moving this summer and I will be providing all of their contact information to the new owners!

Parnell Pool & Spa

2.3

(12 reviews)

UPDATE: After 3 years of fighting Parnell Pool & Spa to do the right thing due to their GROSS…read moreNEGLIGENCE while constructing an in-ground swimming pool on my Property, Cumberland County, NC Small Claims Court finally issued a Judgment against them in order to make them pay to restore my Property back to it's original condition. This has been a long fought battle which I do not wish upon anyone just trying to enhance their property for their Family's enjoyment. I would never do business again with this establishment or recommend them to anyone. PREVIOUSLY: Result of the NC Licensing Board for General Contractors Investigation of Parnell Pool & Spa. Their actions were found to CONSTITUE GROSS NEGLIGENCE, INCOMPETENCY AND/OR MISCONDUCT in the practice of general contracting and a willful violation of Article 1, Chapter 87 of the General Statues, in violation of G.S. § 87-11 (a). Related to Construction on Powerline Easement as well as failure to adhere to the 811 Law. Below are links to ABC News Troubleshooter story covering their negligence. http://abc11.com/news/dream-of-pool-becomes-nightmare-for-family/976008/ http://abc11.com/home/homeowner-refunded-thousands-for-problematic-pool-plan/1348023/

We had a problem with our in ground pool leaking water. I called Parnell and spoke to a young man…read morewho helped me diagnose the problem over the phone. I went that same day and picked up the part that I needed that was right at 250.00. I requested a technician to come out to put it on the pump for us. They set it up for 9:00 AM the next day. The tech showed up on time, looked at the pump and told me I didn't need the entire pump head, but just the top dial that was only116.00. He had one on the truck, and put it on in no time. I was reimbursed the difference, and our pool is working perfectly. Awesome group of people who really know their stuff. They have all my business now for sure! Mike Maddox

Boswells Pool Plastering

Anthony and his team did an amazing job on my pool and spa resurfacing. They fixed cracks in the…read morepool while they were resurfacing as well. They are kind and professional. They always showed up on time and were communicative and efficient throughout the process. They even took videos and pictures for me upon request when I couldn't make it out there. I would not hesitate to recommend them to anyone. Great service and great people.

From the owner: At Boswells Pool Plastering & Restoration, we specialize in new pool construction and pool repairs…read more If you have the space in your yard and would love to put in a pool for the summer, our experienced contractors will take the time to discuss your specifications and preferences so that they can construct a pool that exceeds every single one of your expectations. From the pool tiles to the pool pavers, your pool can be built in any way you want it to be, so if you're thinking about how nice it would be to have a swimming pool in your backyard, please give Boswells Pool Plastering & Restoration a call today!

Chapman - Wilson Pools, Spas & Home Improvements

1.6

(18 reviews)

We had a privacy fence installed by Sean and John and they did an excellent job. It took 3 days and…read morethey both worked hard to install the fence and gates. My sister and I are impressed with the quality of the job and the way our property was cleaned up after they finished. The quality of the fencing and the installation has made our property look teriffic!

If I could give this business no stars I would, started a very expensive job remodeling our pool,…read morehalf way through the job the same the could not complete the walls. But this is after they already sanded them. The pool bottom is flakingand the sides were left sanded and unfinished. No oversite, no pride and no quality control. Notified owner, manager GC and tech, just to receive a defensive reason, and allot of we'll get back to you. Bottom line is my pool looks worse that before they started Tom

River City Spa Services

Steve & Preston are excellent to work with. We live on Hyco lake and had a hard time finding anyone…read moreto come out here and service our hot tub. Steve was prompt to respond and get us on their schedule. He and Preston were very knowledgeable and friendly and quickly diagnosed and repaired our heating element with same day service and reasonable pricing. We were even able to order a replacement hot tub cover through them. They also offered regular water testing and treatment services. Highly recommend River City Spa.

Great service and great people... highly recommend. Covers central NC and southern Virginia.read more

Pool Store Of The Pines

2.8

(5 reviews)

We signed our contract with Jeff in Sep 2024, expecting to start construction Mar 2025, totally…read morefine, we were told it would be 4-6 weeks TOPS once construction began. In Nov 2025 we were told they could start Jan 2025, fantastic to be able to start early, or so we thought. They dropped off the materials, which meant they got the first pull of funds. This went rather smooth, they prepped the area, put the walls in, this was done by Jan 15, 2025. There was an issue with the liner order, in February, they put down the Gunite, we immediately noticed some cracking on the stairs, emailed Jeff who assured us that was normal and not to worry. The next day they installed the liner and started with filling the pool. The water was not part of the contract (bad on me for not asking/realizing that detail). Immediately we noticed significant wrinkling in the stairs, I'm talking big chunky ugly wrinkles. Jeff assured us as the pool continued to fill they would sooth out. You guessed it, that did not happen, they remained until SEPTEMBER 2025. But that was just the beginning of the problems; communication, Jeff almost NEVER responded, we went sometimes weeks with zero responses or communication, many times contractors didn't show up as promised with no explanation. They were quick to make sure we got the release of funds emails though. The pump was broken, we only know because I had a problem with it, texted/called Jeff and he said "oh yeah, we know, we had to order a replacement", the concrete around the pool cracked the day they poured it, took 3 months to fix, the cut the grounding wire TWICE, we had begged them to bury it (my husbands an electrician) because he knew leaving it above ground left it susceptible to another contractor cutting it. When they cut it both times, we were never notified, the pump was running, the pool was filled, and anyone could that touched the handrails could have been shocked. It took a while to get him to respond and fix that. They left the huge dirt pile in my yard until mid/late March, kept telling me they had to wait for concrete to be finished before they could remove it. Destroyed the rest of our yard in the process. They initially "graded" the yard, but all of it sloped towards the pool, took over a month to get that fixed. We paid an extra $3000.00 for a walkway, took almost a month to complete it. It seemed like every hurdle we faced was because we were no longer "New" money. The minute we were stuck in the contract they stopped treating us like a valued customer. We were very clear that our project was in Lillington, that was never an issue when we were paying them. But it became abundantly clear that the construction on our pool was an end of the day/week project when they had no other jobs. And the kicker, they installed the WRONG liner, it isn't the one we ordered, and when I brought up to Jeff, he just ignored me. Construction started January 13, 2025, completely completed SEPTEMBER 2025. Remember when I mentioned the wrinkles in the stairs, we were told we have to wait for the water to warm up, ok no problem, come July, oh we're going to have to empty the pool to fix that. We spent months going back and forth over the stairs and Jeff just kept putting it off. Then they want to empty the pool 3 weeks before my daughter's wedding, which was being held at our home?! They did finally after a frustrated conversation, come out, fix the wrinkles and then refill the pool. They have one employee that was beyond helpful during the entire process and the only reason we didn't escalate our issues, José. He answered questions when we felt like we had nowhere else to turn, he helped get the last few punch items complete so we could finally be done with construction and move on. I typed up an email to send to the company a dozen times, and worried that if I voiced my frustration during the process, it would only get worse. At the end, I was just so exhausted and grateful to be done, I figured what's the point. I'm going to email the guy who created all the problems and stress, for what, he won't be sorry, he already got paid. And here we are, our first season with a completed pool, excited to get started. I emailed Pool Store of the Pines and I received a call, telling me that Jeff has advised them that I'm too far away to come out and have them open the pool, they suggest I find another company for those needs. I can't even describe the frustration I feel in this very moment. After $60K, 8 months of construction, after installing the wrong liner, horrible communication, now you won't even service the pool that YOU built?! Maybe if you live close to their store you receive better service, but just because they sign a contract with you, doesn't mean you'll get it.

Couldn't answer basic questions. Not helpful at all. Not sure if I was directed to a call center or…read morethe person answering the phone was just inept.

Radbrick Lawn Care

3.7

(3 reviews)

These guys was great I am so happy I found them they are sure a blessing to me give them a try I am…read moresure you won't be disappointed Very friendly and helpful

My husband and I bought a house out of state and needed a landscaper. We reached out to this…read morecompany and they went to the property right away, took video and pictures and gave us a very reasonable offer. They did the work the same day and sent us more pictures. They also said they would go out the next day and do touch ups at no extra charge. We were very impressed with their work and communication and will continue giving them our business.

Dependable Lawn & landscaping

Dependable Lawn Care & Landscaping is by far the best lawn care company I've ever hired for all my…read morelawn care needs. The lawn crew is prompt and professional while treating your lawn as if it's their own. The attention to detail is amazing! I was quoted a great price for my bi-weekly lawn services and felt the value of services are exceptional. I would most certainly recommend Dependable Lawn Care & Landscaping if you're looking for a trusted, fair and amazing company to handle all your lawn care needs. You certainly won't be disappointed‼

From the owner: Services we offer: Mowing -Edging -Hedge trimming - Blow of…read morehard surfaces-Aerating- Fertilizing -Flowers Beds - Weed Control - Clean Roof Tops and Gutters.

A Cut Above The Rest

Great service, quick to come out, and an affordable rate! Cleared my driveway of weeds, trimmed…read moreareas of the yard I couldn't get to, and seeded some bare patches in my yard.

They did an amazing job on my yard. Quick responses, and phenomenal work! Highly recommend if you…read morewant a beautiful yard :)

Clayton Britt & Sons Spa & Pool World - poolservice - Updated August 2026

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