I've been to spa time on numerous occasions and I've had both great experiences as well as bad ones…read moredepending on the aesthetician. Every experience I've had with Crystal has been great. She's very warm and friendly, and I've always gone away satisfied with my nails. The one experience I had with Ashley was also very good as well. However I haven't had very good experiences with some of the other aestheticians. One of the aestheticians started out with the wrong colour and then had to remove it which I found a little annoying. However today was probably the worst experience I had there. I had a gel manicure appointment with their junior aesthetician. Only after just walking out did I realize that she had missed the very tips of my nails. So I decided to go back in so she could fix it. However after fixing it, my nails just had a dark streak at the top, which I also pointed out. After that she decided to remove the gel and start over. This time she made an obvious effort to be meticulous (which was appreciated). But because of this, a 45 minute manicure turned into a 2.5 hour manicure. Then when I left a second time, I noticed air bubbles. Tired from being there 2 hours already and not seeing a solution, I just decided to go home. That's not to say anyone should write this place off completely. The customer service and relaxing atmosphere are great, and if you get the right aesthetician, they do a good job. But altogether, I guess they're a little inconsistent.

I had no idea what to expect. When I used to live in Tsawwassen I was going to another well known…read morespa and always enjoyed it. I had received a gift certificate around Christmas and wasn't able to use it until recently I have to say that I was really impressed. I came in and was immediately greeted. They asked if I wanted a drink and I requested tea. I have to say, the tea was incredible. I would go back just for the tea. I've had many manicures before, but never has a manicure lasted so long without chipping. Granted, I had the week off. Even still, I'm a girl who very rarely has nail polish on and use my nails for many things. The polish lasted 1.5 weeks until truly chipping The lady who did my nails was wonderful, we talked the entire time and I enjoyed that. Sometimes I don't want to talk, but this time I found it enjoyable. I would definitely go back and recommend this place to all my friends.

I have had everything from a pedicure to a full body massage at this spa and it has never been less…read morethan wonderful! The services they offer are second to none and the products they have are top of the line. If you have any questions their staff is always there to help get you what you need without any pressure sales. Thank you and see you soon :)

I have been going to Atlantis Day Spa for many years and have always thoroughly enjoyed the…read moretreatments, from massage to facials it has been great!, I saw Judy, one of the owners until she retired, and her knowledge of skin treatment was outstanding. Since then I have seen several clinicians and they have all been well-trained and comfortable to be with. Susan Claybo

They hire stylists who are unprofessional, don't have their own tools and don't know what they are…read moredoing when it comes to color. VERY VERY sad when I see what they did to my hair :( worst part was manager was there the whole time seeing it go down and doesn't step in or say a word once. I felt so awkward about the whole thing I rushed to ask what do I owe while my hair was still wet and ran out crying

From the owner: A trendy place to get pampered from your tresses to your toes! Expert hair colouring,…read moreMicroblading, Body Treatments, Nail Extensions

River's Mist is one of those hidden away gems you would NEVER know about unless someone told you…read moreabout it. It's behind the Keg in Richmond (near Steveston Highway and No. 5), inside the River Health Club on the bottom floor. I only came across them because I had a voucher deal for a mani/pedi/massage. I was shocked what a good deal it was, so much I was not expecting much, but I was wowed. They accomodated my husband and I (he had the massage/I had the mani/pedi). The lady that did the mani/pedi was super nice (place was clean and calming with spa music playing). My nails and toes are all shiny and pretty and I felt pampered. I think it's unfortunate this place is so hidden away because I haven't had good service like this in a long time! I would go back here if I was in the area, and if they had a good special.

i purchased a voucher from dealfind.com for mani/pedi and a one hour relaxation massage. I knew it…read morewould take me awhile to get an appointment due to the fact that they had sold over six hundred vouchers. When I got a hold of the front desk, a guy named Marc answered the phone, he was very pleasant and friendly and answered all the questions I had. I book my appointment and then proceeded to look on line a saw a review, I read the review and already started to disagree with what was said. So I was very curious of what i was about to walk into. I arrived at my appointment a few minutes early and Marc greeted me with a warm welcome and told me that Carrie would be read to take me in in a few minutes, he offer me some water and started to explain the process that I was about to go through. Shortly after Carrie came out and introduced herself.....she was ver bubbly, friendly and all smiles. I followed Carrie into the spa, it was very peaceful when I walked in, Carrie introduce me to Susana and told me that she was the lady that was going to be working on my Mani and pedi. I was brought into a room and got ready for my massage. An hour went by and let me tell you, I felt like jello.....it was amazing the long strokes, the pressure it was exactly what I need. I was very impressed, after words I got dressed and moved to the pedicure bench, Susanna was great, very personable and she made sure that I was comfortable. When Susanna finished i felt rejuvenated and relaxed. When all was said and done, I myself became fan. The prices of Rivers Mist Health Spa are very reasonable. I think the quality of the service is impeccable and because the prices are so low, I will be back......Maybe I will try the Asian fusion massage next or maybe I will get the 24 k gold facial......I look forward to going back.

Worst waxing experience in my life. I don't think the girl I had had ever waxed anymore before…read more Will stick to actual wax spas in the future

Kamal does an amazing job at not only cleaning eyebrows, but shaping them so that they frame your…read moreface properly and that they look good all around. I have been to Kamal twice for my eyebrows, and each time I have received so many compliments about my eyebrows. I hope to try out the other services that the day spa offers.

Tao has expanded and now they offer body wraps. So. GOOD. I tried the mango body wrap yesterday;…read moreit's for getting rid of dead skin cells and moisturizing the skin and it absolutely does its job. My technician (who's name I've just now forgotten because I'm a jackass) was FANTASTIC. One word of advice, her finishing massage is strong so if you prefer a lighter touch, just let her know. If you're like me, it's perfect. The procedure: She started out with a scrub and the mask, one limb at a time, wrapping as she goes. After all your limbs are done, she checks that you're okay with a tummy scrub, which I was (beware, those who are ticklish). Once all the scrubbing and masks were done, I was wrapped like a mummy (let her know if you're claustrophobic), a towel was placed over my eyes and then she gave me a head massage for about 10 minutes. Absolute heaven. Once I was cooked enough, she led me to their beautiful new shower area with the rainshower head. I wanted to live there. After my shower came the moisturizer. It felt like a modified massage therapy treatment, just perfect, especially for my tight neck muscles. I can't wait to try the other 3 treatments!

* UPDATE* Today, I received in the mail 2 PAST DUE NOTICES of 112.00 each for the original $15.00…read moredollar ticket that the owner wrote down below "we had it removed" - Another lie, from the owner that continues outrageously harassing behavior against a first time client. Now, the erroneously sought after ticket bill is $224.00 dollars!!! Email to us from Winnie: "Please find below the confirmation from Diamond Parking your cancellation of violation ticket #PA175934. Please note that our parking stalls are to be used only when you are being serviced at the spa. After you and your partner left, I verified with my staff and our records indicated that your time had expired and another customer vehicle was scheduled to park after you. Our staff actually asked everyone in the spa before we issued the notice and parking ticket. (THIS IS A LIE, AS THEIR ARE 2 SPACES, NONE OF WHICH WERE BEING USED) I have voided your ticket and also spoke to my receptionist to advise our clients of the parking requirements during confirmation calls, hopefully this will help minimize any future problems. Thank you, Winnie Tao Day Spa Ltd." I called DPS Parking, and they confirmed that the ticket (tickets)! (How do we now have 2 tickets???) were NOT taken care of, and furthermore hung up the phone on me, as I tried providing the so-called request from Winnie. MORE CLEAR PROOF OF THEIR MISMANAGEMENT THAT IS LEADING TO CLIENT'S STRESS. The response here from the owner clearly demonstrates their annoyance and desire for continued malicious & condescending attitude. The facts are: 1) As a first time client, I parked in the stall clearly marked for their business. There were no special instructions, no communication regarding unusual terms of parking. 2) There were 2 spots, only one in use (me) the entire time. 3) During the treatment, staff were writing a nasty note, and walked 3 blocks away (without any communication with the clients in the shop to place on my window to have my car ticketed and towed 4) The car is a rare, high end car that if towed could have caused considerable damage and likely end up in a lawsuit in court against this business, which they would have been liable. They were lucky I rescued my car before their enforcers got it on a truck. 5) When I saw the rudely worded note and a parking ticket on my car when returning to the clearly marked reserved space for me, I returned to the business to ask what happened and why they wrote a rude note to compel enforcers to ticket and tow me?? 6) The staff including Winnie burst into an arrogant tirade about how this is my fault and I should have known better. They were offensive, rude, and unapologetic. This is how the react to their mistake. 7) There were no parking instructions, communication about parking, nothing. Just 2 spaces clearly marked with there business name. 8) They maliciously wrote a nasty note that ended up with a parking infraction (they are partnered with parking company) I will check to see if they get a commission from the private parking enforcement and write about that later. 9) She states that Steveston is busy. So what? They have 2 reserved spots and I was the only 1 car parked there the whole time. 10) All this scurrying around to offend a first time client was incredible and completely unacceptable. 11! As you can clearly see from the response "It's unfortunate that you feel you were treated unfairly" is a gross statement from a person who doesn't know what fair treatment is. This is just a veiled cleverly worded insult to me. A simple apology for getting us targeted (a first time a paying customer, no less) for parking infractions was low brow on their part. What motivated them to do such a thing??? There were no other cars parking there. The most poignant feature of this, is clear: Instead of providing professional communication, the owner continues to be unapologetic and defensive, even though they were clearly in the wrong. It's clear to me as a first time paying client that the treatment was indeed malicious, unfair. They put everything into play, blamelessly, events that were extremely stressful to me. They should hang a sign on the front door "THE CLIENT IS ALWAYS WRONG"

After recently moving to Steveston Village, I was on the hunt for a new place to go to for laser…read morehair removal. I was very lucky to have met the wonderful and lovely Zara! Her place is very centrally located with free parking too! Very nice and clean inside as well. She is an experienced professional and makes you feel welcome from the first meeting, very caring and sincerely concerned about your well being and makes you feel like a friend. I already have repeated and definitely Highly recommended!!

Zahar was excellent I have Peripheral Neroupathy and have…read morebeen searching for a good pedicurist for years and at long last I've found one in Steveston thanks to my wife for suggesting Her

I booked facials and pedis for my husband and I to celebrate a birthday…read more Unfortunately because of their staffing, they could only give one of us a facial. The other got a massage instead. My facial was great and relaxing. My skin felt hydrated and glowy afterwards. My husband said his massage was just alright, nothing to rave about (we regularly get massages somewhere else). Being able to do side by side pedicures was nice but my pedicure wasn't that great. The nails were filed a bit too short and my cuticles were also a bit snagged. I think it's hard for the esthetician to do pedis properly when you're basically lying horizontal on the chair lol... plus the lighting is dimmed for your relaxation. Overall I would return again for a facial but wouldn't go for anything else.

Update on my review I posted 2 weeks ago. We left a message a week ago about the chipped nails and…read morehad no response. I'm sure there are spas with better service and more care for customer issues.

What a gem! Would absolutely recommend Risako and Mao-- they are phenomenal. $65 for a 1 hour…read moremassage. Space is clean, ambience is calming, and I feel like a million bucks! Will most definitely come back :)

Awesome experience, probably one of the best & cheapest massages I've tried in Vancouver and…read moreRichmond. booked a session after seeing the Google review, Yuki was really professional and nice, I bought a package so I can take my husband here too. I tipped her 20 because it's really worth it, all my tiredness was gone!

So relaxing and perfect for a self-care day. Looking forward to trying the private sauna and float…read moretub next time!

Incredible experience. Did the couples float session. It was amazing. Friendly staff, they have…read morethought of everything and make it such a good experience.