Tilden, Ehren and Shawn showed up today and did a great job bringing the spa through my house into…read moremy backyard. They brought blankets and special mats to protect the floor working like a well oiled machine to unpack and place the spa on my pad backyard pad. These guys were great including a recon trip Tilden made last week in anticipation of the install. Thanks guys great job.

New owner with Kids clamoring to use the new spa! With very little notice they were able to fit me…read morein in less than 24 hours. Shawn was great getting everything running and explaining to me how it all worked. Highly recommend!

This is a very modern, clean, well run facility. The main pool was a great pleasant temperature for…read moreanyone including young kids, while the warmer pools are as hot as I want (though I'm kind of surprised there aren't even hotter options for thermophiles). Several large cooler (but still heated) pools as well, and fun features like the small climbing wall above a deep pool to fall into. The water slide was worth the extra $7. Nice seating areas outside including the upper deck and the shaded grass. Locker rooms were spacious, include stocked showers, and lockers that lock with a code. The main thing holding me back from recommending it completely is the high price, which looks like has doubled in the last decade.

We were in Steamboat Springs and decided to check out one of the local hot springs, and this one…read moreended up being the perfect choice--especially in winter. We picked it mainly because you don't need tire chains or spikes to get there like you do with some of the other hot springs that are icy and hard to access. Huge plus. This hot spring is right in downtown Steamboat, basically on Main Street (or very close to it), and it's part of UCHealth. Super easy to find and very convenient. They have about six or seven different hot spring pools, all at different temperatures. The hottest pool the day we went was around 102-105 degrees, which felt amazing. I tried two pools: the hottest one and the large main pool with a bridge going over it, and I absolutely loved both. The water felt incredible, and when I got out, my skin felt so good. They even have a rock-climbing feature in one of the hot pools, which was a fun and unique touch--climbing while soaking was something I didn't expect but really enjoyed. They also have two water slides, which were pretty cool. It's $7 per slide per ride, so not included in admission, but still fun if you want to add something extra. Admission was about $35, and they do offer a military discount, which I appreciated. The facility itself was great--clean changing rooms, free lockers, a small café, and lifeguards on duty. The staff was super friendly and welcoming, which always makes a difference. Overall, this was an excellent experience and a great way to relax in Steamboat Springs without dealing with sketchy winter driving. I would absolutely come back and would definitely recommend it to anyone visiting the area.

Stayed here in 2021 and some family stayed here this year and we would hang out here. The closeness…read moreto the gondola and lift is so convenient and amazing. It's also super close to T bar and the shopping area at the base. The rooms are spacious and clean. Kitchen is big and enough room for big groups. 9 people stayed here without issue and were very comfy. The shuttle service that brings you to town is very convenient and a nice service. The hot tub is also close to the rooms and just down the plowed sidewalk path. It does get crowded though. If you have a giant group definitely stay here the ski in ski out situation is so worth it!

The unit is very close to the base, Gondola, mountain coaster, etc... we stayed in unit 222. Also…read moreclose to some great resteraunts and bars. The other awesome thing is how close it is to the downtown bus. The unit itself is spacious and very warm. The only bummer was there's no gas grills for each unit. There's a shared one by the pool. The pool and hot tub were nice too.

Great recreational center. Good for families. Multiple activities available…read more I came here on a trip and I needed to go to the gym. They have a lot of great facilities, weight room, cardio available just lots of stuff. They have this cool, gymnastics area. It's really fun to watch. The cool thing about it is there's a water park available and a swimming pool. The hot tub is really big. They had the cutest little recreational river. It's really small, but it's really relaxing. I saw they had a rock climbing wall as well, and it went pretty high. Amenities are pretty good. Locker room could be a bit cleaner, but it was cool that it was available and they had two different size lockers available as well. Bathrooms were pretty clean. Recommend if you're in the area and you need a gym. Or a fun time with the kids.

Best facility ever. it has the friendliest staff and is clean as a whistle. As a lap swimmer and…read morerunner I use the rec center every day. the pool area has a an excellent lap pool with a jaquezzi,steam room and sauna. The workout room is clean and modern with an indoor track. I have belonged to many different health clubs but the winter park rec center is an example of a well run facility. Claude Diamond J.D.

After months of dealing with ongoing connectivity problems involving the Bullfrog Spa / Gecko…read morein.touch 3 system, and Ski Country Spa / Bullfrog Spa of Vail (holding company, The Spa Man-Granby CO), I'm extremely disappointed with the level of support and warranty handling I've experienced. The spa was marketed and sold with remote monitoring and control functionality as an integrated feature. Since installation, I have experienced repeated connectivity instability, inaccurate status reporting, and inconsistent operation despite replacement of hardware components and multiple troubleshooting efforts. The difficult part is obtaining a clear path toward diagnosis and resolution. Recommendations discussed by their technicians or support representatives are not resolving the issue. Further, personal investment of thousands of dollars and effort have been performed as they recommended without fixing the issue. I also submitted a complaint through the Better Business Bureau process. Arbitration options were granted but the deal declined to engage. Consumers purchasing premium products reasonably expect responsive support, clear communication, and a consistent effort toward resolving ongoing technical issues. Unfortunately, that has not been my experience. For anyone considering similar products from the manufactuer(s) and this specific dealer, I would encourage researching: * Long-term support responsiveness * Warranty service expectations * Dealer service policies * Reliability of connected/app-based control systems * How integrated technology issues are handled between dealers and manufacturers I am sharing this solely as my personal experience in hopes it helps other consumers make informed decisions.

Disappointed. 2 stars because their employee they sent out was cool. I just moved into a house that…read moreThe Spa Man installed a hot tub at in 2020. The tub lights were not working, because we found out the company never connected them during the original installation. The other end of the plug was hidden behind insulation. I probably could have fixed this myself but I didn't know if the work was still waranteed and called them out to complete the installation figuring they would stand by their work. Charged $223 to send someone out, pull the light cord out of the insulation and plug in the lights that should have been plugged in during the original install. I asked them to reconsider the charge as it seemed pretty steep considering the issue was related to the original install and they said nope, it's out of warranty (barely) and the $223 was reasonable because I live outside their normal service area. They also suggested some other company probably unplugged the lights after their work and hid it in the insulation (why? Makes no sense) since an issue was never reported until now. Previous owners likely never reported an issue cause they were never here (house was an STR). I guess cross your fingers they do the original install right if you are inheriting one of the tubs they put in and you aren't the original owner.

We are out here in Calorado hunting. We are staying at a campsite so their is no hot water. We…read morediscovered that their is a local indoor swimming pool that would be nice because you can take showers for $10.00. we decided to go in and they supplied almost everything! Fresh clean towels and rags, shampoo, conditioner and body wash pumps. The nice women offered that they would even let us in to get a shower if we needed to when they are closed. They seemed very comfortable with their job. The pool itself was amazing! A huge hot tub and a very large pool with an awesome slide is all a girl can ask for! Thank you for the awesome service you guys provided!!!

Needed 2 small plastic fasteners for the headrest on my hot tub (which I purchased at Heavenly…read moreTimes last year). After I noticed they charged me $30 for them, I found out they are $1.89 online. Honestly, if customer service meant anything to these chiselers they would just comp it - in consideration of my $10k tub purchase. If you want a friend don't look here - get a dog.

I have had these guys fix my tub twice. The first time they replaced my circulation pump that was…read moreshorting. Most recently I stopped in on December 23rd because my tub was not heating and they sent a guy out December 24th to fix my tub for a burnt out heater board. Fast and professional service. Only complaint is each time has cost me $500 because of expensive labor and parts, but my spa is 10 years old. Definitely recommend them over others I have tried.

We have been with Highland Pools & Spas for 26 years. In fact we purchased our first hot tub and…read morehad them install it back in 1998. We are really glad we have been with them over the years. My wife and I totally trust them to maintain the hot tub and when ever there is an issue (like a broken lifter or a broken control knob) they are quick to resolve it. Our town home is a 3 bedroom with a loft and rented a lot during the year. Amazingly over the 26 years I have never received a complaint about the hot tub. Highly recommend Highland Pools & spas.

We've used Highland Pools for over 10 years and highly recommend them. Not only do they service the…read moretub, but we've purchased through them too. They arranged everything from picking up our new tub, to getting the lift to put it on our back deck and installing it, to removing and disposing of our old tub. Our home is rented regularly and the hot tub gets lots of use all year long. Cecelia lets us know if there is anything that needs to be taken care of. Everyone that we've met who works at Highland Pools has been friendly and professional.

Josh is fantastic. I called Josh last December with an emergency. Josh came immediately and cured…read moremy hot tub and pool problems. He has been servicing the pool and hot tub at the Gateway Mountain Lodge since December. I can't praise him enough. Our pool and hot tub get many compliments. Thanks to Josh.

From the owner: We take pride in the service we provide to our customers. Call us now to secure your place in our…read moretop tier hot tub maintenance service.