Simply outstanding customer support from the entire team at Spa Depot; Park City. No doubt the best customer support experience since my wife and I moved to Park City in September of 2016! Small businesses from all over the United States should take a page out of the "Park City Spa Depot Handbook" :-) Special thanks to TJ and his crew for helping us with our hot tub challenges. The spa has never looked better! The team made me feel welcome from the first moment I set foot inside their showroom. Spa Depot Park City Scott, KUDOS to you and your entire staff!! You have earned a client for life. Tiki Tsakiris President Silicon Valley Social Media read more

I purchased an Endless Pool from Spa Depot three years ago. The Pool had a treadmill in it and jets in the back along a resistance feature. What makes me want to Review Spa Depot is the excellent service I have received on the back end of this purchase. Alex the service person was quick call back and send out a tech when needed. I can't say enough good things about Spa Depot. read more

Called Allie from a referral. She went to my house to look at the space and said she would email me several options. Never got an email. Called and texted three times but she never responded. Easiest money she would have ever made. Heading now to Artic Spas. read more

Bill Gibbs helped me with two test swims in the Milcreek store. He answered my numerous questions knowledgeably and he helped problem solve install placement issues I was perplexed by. I would recommend him! read more

Two thumbs up. Scott Call and his team are great. Despite the supply issues of finding a hot tub due to COVID -- he made it happen for my family. From purchase to delivery to maintenance -- they were great. I highly recommend. read more

Wow... what an awesome purchase experience. Honestly it shouldn't be called Spa Depot it should be Spa Nordy. Allie did an amazing job from finding us the right Hot Springs Spa for us all the way through delivery. She even came for a post delivery follow up to teach us how to take care of the spa. The delivery team was also top notch, Forest and team did a great job setting the spa in the right spot and teaching us how to use it. The entire team is awesome and I love that this is a family owned / run business in Park City. I would highly recommend. read more

Very pleased with our new spa from start to finish. I highly recommend . Another local company suggested we hire a crane to remove our previous 7X7 spa. Scott and team replaced our spa without any difficulty. Definitely a five star company read more

It is hard to find a company that provides modern conveniences but old fashioned service. I am pleased to report that Spa Depot is just such a company. I was able to make a service and repair request by email. They showed up on time and then returned to make sure the repair continued working properly. Their technician, Brian, was clearly experienced in fixing the several issues that were wrong with my hot tub. You can have confidence that they will get it done right. read more

Spa Depot is the only place to go for your hot tub purchase. Scott and Allie have treated me like family since my first visit. Being a first-time hot tub owner, they took all the stress out of making this decision. Worked with me closely in picking the right spa and placement of the spa to ensure the best views and privacy. I have owned the hot tub for about eight months now and love it as much as I did the first day. They have always been available to me either in person or by phone since my purchase as questions come up. Highly recommend Spa Depot! read more

We were buying a vacation home in the Jordanelle area and need a team that could be trusted to handle install and delivery while we were on the other side of the country. Scott and Spa Depot were recommended by a friend that lives in Park City and has been a customer of Spa Depot for several years. Scott and his team handled delivery and installation perfectly, including having an electrician install the power to the spa. They really cared about doing things right. I strongly recommend Spa Depot. read more

So let's see it is June 13th , their technician came out on the 29 th of May ($75.00 fee) . He was here maybe 15 mins , ( we have a cracked pipe underneath ) told us he would be back the following day . We got our friends to help put the hot tub on its side that evening and here we 15 DAYS later , no technician , no phone call and out $75.00 . That's not a way to run a business . We would not recommend Spa Depot . read more

Steve provided exceptional service throughout the selection and installation of our hot tub. He worked with the electricians and trades to obtain the necessary building permits, patiently helped us to submit detailed drawings necessary for HOA approval. He guided us through maintenance and answered many, many phone calls and questions. We could not have done this so quickly, from idea to install, in such a short time without his assistance. It is the only place to get a hot tub in the park city area. This is an honest family run business and they have tremendous pride in their work. read more

Allie was our sales rep when we bought our spa. We bought a larger model than we'd originally contemplated, and turns out it is the perfect size for a family and allows a few extra spots for friends. We've had the spa over a year now and we love it and use it a lot. Our teen kids have their friends over and it's where everyone congregates. We bought one of those small electronic projectors and a portable bluetooth speaker at Frys Electronics. The projector connects to our home Wifi and thus to our cable. We watch Netflix movies, TV shows and the news from the hot tub, using the hot tub cover as the "screen" (it pops up vertically, and it is the perfect movie screen). Can't say enough good things about Allie. She was an honest and non-pushy sales rep who helped us throughout the purchase process, the installation and delivery. Everything she told us about the spa has proved to be accurate. She has continued to provide supplies for us and is available every time we call asking a question about how to balance the chemicals, why the water seems off a bit, etc. Couldn't ask for better customer service. She goes way above and beyond the normal call of duty. read more

This is the second spa we have purchased from Spa Depot of Utah. The reason we stayed with Scott Call is that we KNOW that we are getting the best spa at the best price, and more importantly that Scott and his team know what they are doing. They carry spa's that last a LONG time (ours lasted 15 years thanks to his team and their maintenance). They teach you how to maintain the spa properly, and need very little chemicals to keep clean. They carry spas that have all the bells and whistles you could want in a spa. They will also maintain the spa at a reasonable cost so you never have to worry about it. If you are in Summit County(Park City area) or Salt Lake City area and you need a spa, go see Scott and Allie - you will not be sorry, and they will take great care of you! Thanks Scott and Allie! Mary C read more

I had great service and communication and advice on which spa to buy. I have no experience with the negative reviews I've read and for a guy to bad mouth a business because of break up woes is just bad karma. read more

Met with Scott and several other Spa vendors to determine what the best spa option would be for us at our new vacation home. We first initially when to his office and looked at a couple of spa's and then made an appointment with him to come to our place and see what was our spa options for the rooftop. We decided to go with the Prodigy from Hot Springs and we negotiated an "all inclusive" price and we were definitely pleased. Scott was very professional, gave us a very fair price, and he included quite of bit of incidentals which were complimentary. My wife was there when the installation was done and everything was seamless. Scott went over all of the procedures and instructions on how to use the spa with my wife. He was willing to meet me as well when I arrived to show me how to use it, but my wife was able to teach me. Ever since the spa was installed, we've been using it every day and loving it every evening. There are no exposed wires, everything was hidden and done neatly and even had more space than we thought. My wife and I definitely recommend Scott for purchasing a new Spa, maintenance, servicing, or purchasing accessories. read more

My hot tub arrived from storage from out of state in an unusable condition. It was disgusting, moldy, dirty with unseen grime in the pipes which came out once filled and turned on. The guys from Spa Depot carefully positioned it to its new home and then started the task of making it usable. Forrest in particular did an excellent job and within two days i was enjoying my hot tub again which looks like new. We will definitely be using these guys again when the need arises, great service and I feel they are making sure to keep their customers happy. read more

Scott was helpful, honest and fair when we purchased our hot tub, however Spa Depot maintains our tub on a weekly basis and the service is awful, absolutely terrible. We live out of state and rent our place and we depend on Spa Depot to service the tub weekly and they do not. We have received several calls from the management company complaining that the tub is 60 degrees and has a smell to it! When we phone Spa Depot and explain they NEVER call back. This is the first negative review I have ever written but I believe you need to know this. Scott does not deserve your hard earned money, give it to a business that truly services their customers and are there after the sale. You may ask why we are still with Spa Depot, it is difficult to make a change in the middle of the season, but we will do so as soon as feasible. Happy Hot Tub! read more