I have seen many of the pools and spas that Element has done. They are beautifu, precise and…read moreexcellent workmanship. I had Cordin come and give me a quote and he drew me up a few different plans to go with and to work with which were amazing. I am really impressed with the creativity he put into it. Cordin was professional, easy to work with and really down to earth. I can't wait to get started on our project. Thank you Element.

From the owner: Element Pools and Spas is a nationwide company bringing the best in design and technology to the…read moreresidential spaces. We are family owned and operated and have a location in Riverton, Ut to service most of central Utah communities. We pride ourselves in customer satisfaction, attention to detail and innovation as we start with 3D designs and bring them to life. We Design it, We Build it, You Enjoy it!

So far, my experience with Arctic Spas has been stellar. I'm a new customer, but was referred by a…read morefriend who owned an Arctic Spa got years. He told me the quality was hands down the best. I wet tested spas at Jacuzzi, Tropical Seas Spas, and Arctic Spas Utah. I found the things my friend told me about the quality yo be true. Bob, my sales rep treated me with respect snd took special care to help me get everything I wanted on order. Every time I have emailed him with a question he has been responsive and helpful. I haven't received delivery on my Summit XL yet. But so far my experience has been outstanding! Thank you Arctic Spas! I look forward to the ongoing relation for years to come. Cheers!

Appalling Service from Gary Nelson - Charged for Service, Told to Watch YouTube…read moreRating: (1/5 Stars) I am utterly disgusted by the lack of professionalism, disrespect, and terrible customer service I received from Gary Nelson at the Arctic Spa of Salt Lake City. If you are a woman or a customer expecting to be treated with basic respect, look elsewhere. The Scheduling Disorganization I called to schedule a yearly cleanup for our Kodiak Spa. Gary told me I was in an area where he needed to "get a list together" and it would take about a week. After a week of silence, I politely followed up. Gary immediately became defensive, shifted his tone, and acted irritated that I called. He refused to even give me a time estimate so I could plan to be home. Paid for Service, Hidden Backorders, & No Answers When the service day finally came, I had to wait around all day for the technician to show up with zero updates, and I ultimately had to go find him myself just to see what was going on. Had I not tracked him down, I never would have been told that our salt electrode was on backorder--despite the fact that they were still charging me in full for it upfront. Terence knew it was an important component but couldn't answer basic questions about what to do if the system failed, or if I'd be charged a second service fee when the part arrived. I explicitly asked the tech to put it in our account notes for the service department to contact me the moment the part came in so we could discuss these issues and how it would be handled. (Shoutout to Nicole from the Arctic Spa Canada team/app, who I had to contact later when my app started flashing red. She was amazing, immediately checked my levels remotely, and gave me the emergency chemical instructions that the Salt Lake team failed to provide!) The Final Straw: Unacceptable Disrespect Instead of the service department calling me like I requested in the notes, the backordered part was randomly dropped off on my doorstep by UPS today with zero communication. I tried calling Gary to find out why, and had to call him a second time just to get him on the phone. Gary had absolutely no idea the part had even been delivered until I brought it to his attention. When I asked what I was supposed to do with the part, Gary gave me an in-depth explanation on how to watch a YouTube video and install it myself. I paid over $300 upfront for this part and the service. His store has already charged me for this installation. When I reminded him that I paid for them to install it, Gary snapped. When I pointed out that we chose this store because they are supposed to have the best service team, Gary cut me off and aggressively said, "Don't tell me what I'm supposed to be." He then repeatedly interrupted me, loudly demanding, "What is your name? You are the last call of my day!" As a paying customer, it shouldn't matter what time I call--I deserve basic professionalism, not to be snapped at and treated like an inconvenience. When I finally got him to confirm they wouldn't charge me an extra service fee to finish the job they left half-done, he asked where I was located. Because I was nervous about leaving this crucial part uninstalled, I asked if I should check back in two weeks or if a month would be better--reminding him that last time, I had to call him to do his job because he never followed up like he said he would. Gary completely dismissed my concern, cutting me off to say I was "on his board," and he hung up on me. Conclusion Gary Nelson talks down to women, refuses to take accountability for the services his store is paid to perform, and flat-out rejects being held to any standard of good service. They have already taken my money for a service they refuse to complete. To hang up on a customer who is simply asking when a prepaid job will be finished is entirely unacceptable. Arctic Spa claims to have top-tier service, but Gary Nelson is tanking that reputation. Avoid this location at all cost!

Huge selection of women's swimwear year round. Employees are very knowledgeable and helpful with…read morehot tub and pool chemicals. They don't try and up sell. Prices are same as on line or other stores. Very convenient.

By the recommendation of my new swim instructor, I went to find a polyester swimsuit. The two men…read moreworking acknowledged me a said if I needed anything to let them know. I liked that they then let me explore the store on my own. Although not a ton of options for my size, I found 2 suits and some shampoo/conditioner. Unfortunately they did not fit, brought them back and the lady that helped me exchange them told me that brand runs small and to go up a size. I got another one that will work great. Will be back.

I buy my hot tub chemicals from Dolphin at their shop on Highland. Everything I need is always on…read morethe shelf, help is always available when I need it, and the employees are always polite and knowledgeable. On two occasions I've needed repairs on my 11 year old Bullfrog Spa, once to change the pump and once to change the heater. The work was completed promptly and professionally, one employee arrived when he said he would and completed the job in an hour. I don't know what other shops charge for this work, but was satisfied with the price. I use my hot tub almost every night and do all the cleaning and maintenance myself. I like doing business with Dolphin and know that they can provide me everything I need to keep the old spa running. When it finally gives up the ghost I will most probably buy a new Bullfrog from Dolphin.

You'll notice that all the good reviews were from years ago. There is new management and everyone…read morewho made it worth shopping here and cared about the customers is gone. Save yourself the headache and hassle and don't go here. Bullfrog makes amazing spas but don't go through Dolphin. Terrible service, not helpful and can't ever show up to do repairs of a hot tub that has had issues since the install.

Millcreek Community Center serves the community in many ways, as a library, a senior center, and a…read morerecreational center where you may walk the track, work out in the weight room or take yoga or aerobics classes. Did you know that the heating and air conditioning system is one of the most efficient systems in operation? It uses water pumped far underground in a sealed loop to reject heat in the summer and retrieve the heat for warmth in winter. There is also a very large solar array on the roof to help cut electrical costs. I'm proud to have been servicing the HVAC system there since the center opened its doors, I love keeping everyone comfortable and I love this center!

Not to be confused with the Millcreek Activity Center, which is much more South…read more There is a lot to like about this place. It's off (way off) the beaten path, so you have to go here on purpose, which limits traffic considerably. If you're trying to get back on the fitness bandwagon, this is a great place to start as you can either jump in on classes or put yourself through the drills (what I did) at your own pace. There is a modest locker room and a modest gym, which is good for the lower levels of stuff or if you just want to maintain. It also adjoins the East Millcreek Library and there are a few other things out on the complex, such a track and a basketball court and it's surrounded by some pretty cool woods. I really enjoyed the low key nature of it. On the bad side is what happens a lot with REC Centers and that is that they can become easily crowded (somewhat rare for me and I was able to work around it) as well as reaching a point where I was overpowering the equipment. That this is designed around more modest physical activities is both a blessing and a curse there and while it was great to get back into the swing of things (and maybe I'll wind up utilizing it again for that, once my son is old enough) without breaking the bank, it can only serve that purpose, which means time will be necessarily limited if you intend to move beyond. Staff also could get a bit surly about things, though I don't suppose that is really the fault of this place. It's a nice little place, all in all, but definitely mileage will vary.

as a property manager in Park City, I have worked with some seriously bad spa services and reps…read more(like Comcast bad!). Since I found Gordy 5 years ago I have finally been able to relax and focus on my real job vs trying to find someone who can really take care of hot tubs. I highly recommend - Gordy and his team are conscientious, responsive, fair, and honest. In my opinion (and others I know who use Spa Tender) he is the very best in town! Patti - All Park City Rentals

I've been Airbnb-ing one of my homes in Park City for years, and Pat and his crew at Spa Tender…read morehave been taking care of my hot tub the whole time. They're reliable, professional, and always keep the spa in perfect condition for my guests. Having a hot tub that's clean, well-maintained, and ready to use is a big part of why my place gets such great feedback. Thanks again Pat!

Me and my Family Love our Wellis Spa! Recently got it this year and have been able to call them for…read moreany questions I have. The spa bros really want to help you enjoy your Spa for the cheapest price.

From the owner: The Spa Bros stands out from other spa retailers by prioritizing customer satisfaction over sales…read morepitches. Unlike experiences with salespeople who focus on their own achievements and pressure customers into making a purchase, The Spa Bros ensures that customers receive ongoing support and professional technical assistance after their purchase. This commitment to after-sale service is a cornerstone of our business model, making spa ownership a pleasant and stress-free experience. Better Service, More Spa, Less Money!

My inground pool has slowly leaked for years, and it was not easy to find where-- because it was…read moremostly in the winter. But Doug in concert with Troy Booth, TSB Services Utah, found that my skimmer never had rebar to hold it in place over Utah's winters. I now have a new skimmer, and want to thank both of them, but also the workers: Christian, Daniel and Juan, who took great care to finish/tile trim the opening also. These 3 workers were the best I've seen of any kind of hired professioonals in 3 years, doing any kind of work. My deep appreciation to Doug and Bryce.

These guys show up when they're supposed to Get the job…read moredone in a very professional manner I would highly recommend this company