Exceptional support. Their service department is great to work with providing highly knowledgeable…read moreand professional support. The team explains exactly what is going on and what is needed, never over-selling. Shout out to Narius and Matthew as they are EXCEPTIONALLY professional, courteous and knowledgeable. I have worked with the Memory Express team since they were a little "hole in the wall" quite literally and would never go elsewhere. Thank you so much for all the support over the years. The team will not steer you wrong.

Their service people are rushed, rude and arrogant. I used to think well of this place until I had…read morerepairs, warranty repairs. One part didn't fit into the warranty and they made me COME INTO THE STORE in order to pay for the part before they would order it. That came from China so took over a MONTH to get. Then they called me and, oh sorry, it might be your mother board, that is covered, but more time still. Meanwhile my daughter is borrowing a laptop for school. They might be technically competent, I can't frankly tell, but they are just jerks to deal with. Very nice guys when you are buying though, but that is what they really wanted right? For me to say screw it, I will just buy a new laptop.

Came here to look for the Nintendo Switch. Too bad no inventory. So the sales person was very nice…read moreand friendly. He said I should call and they can put one on hold. But of course, I would have to try my luck and call on the day of the shipment. They haven't got a shipment in for awhile so they don't know when but should be soon. I later walked around the store and I have to say. Yes it was quiet on a weekday but the layout is pretty good. Its spacious and comfortable to walk around. Good exercise and you get to browse the store.

Thank you to Russell for helping us identify a gift card scam before we actually made our purchase…read more We appreciate you!

No, I don't want a giant pack of batteries. No, my cell phone doesn't get service in your store. No…read moreI don't want to switch service providers because of it. No I would not like to buy an extended warranty. I would just like to purchase this wickedly overpriced generic brand iPhone cable and be on my way. It was until I found out that the dollar store in the same mall carries a lot of the electronic accessories, cables, chargers etc. that I would go to The Source. Granted, the accessories they carry are a higher quality than a dollar store, they're still really high priced for what they are. I'm not even one to only want the cheapest item out there, either. I am often very willing to pay more for a superior product. What I don't dig is the high pressure sales people, trying to get me to buy things that I don't want or need, many of whose questions I outlined at the beginning of this review. While this cliche used car salesman tactic might bump your sales in the short term, it makes me feel really uncomfortable and I don't want to return.

I've been searching and doing research on finding headphones I was confortable for listening to…read moremusic with my smartphone and using it with my PS4. A lot of stores doesn't have everything on display. The staff and the manager Jeff were nice and friendly enough to make sure I would buy headphones which I became satisfied for the price I was willing to pay. I went with the $50 sony headpbones. The base and trebble is perfect for my confort. I was quite suprise and amazed how much customer service has improved over the years at this location. I would highly recommend this location.

I really like this Memory Express location! There is a rep that I really like there and his name is…read moreJerry. He is smart, fast, and knows his craft so well. Every time I want to come get something, I always like to talk to him because I know I'll come out with a solid product. Other staff members at this location are also amazing! Overall, I would highly recommend this location. Thanks for the high-quality service you guys deliver day in and day out!

I took my desktop computer in about 1 month ago. It was 4 plus years old and it had crashed…read more After several personal attempts to get it to start, I gave up. Took it into Memory Express Calgary NW about 1 month ago. Was told it would take two weeks or more to get it back to me. I received a call from the technician working on my machine within one week. He related the problem to me over the phone and that he was in the process of repairing the damages. That was a Friday, by Monday I picked up my computer and brought it home. Total time I was without my computer was just over 1 week. I have been using it for approximately 3 weeks with out a problem. It boots up faster than before and there have been no more ugly blue screens of death. My cost was below what I was expecting to pay. I can't say enough good things about my interface with Memory Express regarding the repair of my computer.

Ordered literally all of the parts of my new PC from them. Had someone else pick it up so I didn't…read moremeet the staff in person but apparently they were very nice. They even suggested a different mobo of the same price that ended up even better (kinda). I didn't even expect to get everything but I guess they had the case and PSU I was looking for in stock and better yet price-matched without asking. Everything was exactly as expected. Only thing is the motherboard they suggested had a semi-known compatibility issue with my exact SSD (MSI Pro X870-P, wd_black SN850X). It certainly would have been nice for them to have known this but perhaps asking this of a lone technician is a bit much. I had to order a 3rd party SSD heatsink from them because of this which was a waste of money but it at least shipped very quickly and without issue. If I ever upgrade my PC in the future they will definitely be the first place I look.

I have been shopping at Memory Express for years and have never been disappointed. The staff are…read moregreat and knowledgeable and the techs are quick and thorough. I bought the MSI MAG PANO 100L PZ black case and I am in love with it. I needed more space to fit my new RAM and Graphics card as well as the existing fans and this case does not disappoint! I love3 how spacious it is, and that I can see all of the RGB on my components. It is easy to get in to for cleaning and dusting and should I chose to expand my system, I won't need another case. I initially chose this case for the looks online, but now that I have it, I am impressed with the overall aesthetics.

needed a battery and they fixed it up in no. time. a lot…read moremore affordable than the apple store

One of the best electronic shop in town with highly experienced workers very friendly and…read moreprofessional customer service

I bought a used laptop. It was bad and they gave me another one. That one didn't boot up all the…read moretime. I took it bad at least 3 times with no change. I purchased a new ssd drive from them because it was bad but still the same. Finally the warranty ran out and they offered me a used one the next model older for $100 more. At that point I was over $500 in and still needed to spend more. I took the poor one home. Maybe that is the problem buying used but the same model was $100 cheaper on buy and sell. If I was going to take a risk I should have paid less to start.

In this town where specialized computer parts are concerned, pretty much everyone knows about…read moreMemory Express, and then there's everyone else. But among those are the 2 Computer Rack stores in Calgary (and the 3rd in Toronto), a friendly association of stores that also knows computer parts and knows them well. While not admittedly having the same scale as Memory, they do have an interesting selection of components and parts that most stores don't seem to carry. More importantly, they also have a better selection on individual parts and miscellaneous connections than pretty much any computer store in the city, at better overall pricing as well. Joel, in the South store, is pretty much a font of knowledge, as he runs the business with his family and staff. His recommendations are treated by a fair number of techs in the city like gold. Overall, I like the store, and it has the personal touch to everything. It's in a new location with an especially interesting toy store next door, which is for another review. PS: He also offers standard computer services like custom builds, virus removal and repairs, all at reasonable pricing. #45 of Yelp's 30-Day review Challenge

Stay away. Sold defective computer power supply and would not refund money. Power supply did not…read morepower computer when another power supply did. Clearly defective. Confirmed with volt meter. He said I had 14 days to return but did Not honour. I gave him defective power supply back but he would NOT refund. Buyer beware.

Staff greeted us when we entered and directed us to where we needed to go in the store. Left us…read morealone until we were ready to make our purchases. Great fast service once we decided what we wanted. The sales agent was very knowledgeable on the printer we were looking at. Parking is plentiful with easy access into the store. The store very clean and organized with covid distancing signs on the floor and as you enter. Will be returning!

I will never use the geek squad again! They managed to make my pc run even worse after reinstalling…read morethe OS and deleting my files! I would sue them but the fine print on the contract makes this impossible! They are just a terrible terrible company! I don't understand why everyone lets them repair their computer! I will certainly not bring my computer (or any other device) to them again. Their "Plan" just locks you in to a corrupt scheme! I can't believe they are still in business after reading through THOUSANDS of bad reviews! Don't take their extended warranty plan and don't use the geek squad period - you have been warned.