I made an in-person reservation on 11/25/25 for a first-floor unit and was instructed by Manager to…read morereturn on 12/5/25 to complete payment and move in. When I arrived as scheduled, I was informed by the associate working that my reserved unit had been given to an online reservation to another customer. I was told this happened because I was "not committed to my reservation ," which I found unprofessional and needless to say disrespectful . I was then offered a unit on a different floor, which did not meet my needs. Unfortunately, my time was wasted due to poor communication and lack of follow-through. With so many storage options available, I chose to take my business elsewhere. I would not recommend this facility.

Ashley was a big help with me and the place was well maintained throughout the whole building.read more

Don't rent U-Haul here. Ordered trailer week and half in advance...got there to pick up...not a…read moresingle trailer on premise...obviously never had one to rent or gave to someone else. Had to spend the morning running around to find one.

To be continued...... I still have my things stored…read morethere.... I will definitely come back to finish this post and warn those of us that look for post to move us toward or away from a business in advance....

My husband is going to get a huge kiss when he gets home as a "thank you" for finding this place…read moreon-line. In preparation for our upcoming move, I've been looking around for a place to buy a large quantity of moving boxes. Target, U-Haul, etc. And I have been really surprised how much individual boxes cost. Husband did an internet search and found this place and we realized the cost per box was really great! And they offer all the side bits too, like tape guns, and bubble wrap, and packing paper. I called around 11:30am and explained what I would need and the lady helped me with pricing and options and I placed my order. And around 2:30pm I received a call saying my delivery would arrive shortly. And about a half hour later, it was here! Even in ATL Friday afternoon traffic. And delivery was free!!!!! (I think you do need to order a certain amount for the free part) Everyone I dealt with were as nice as could be. I so highly recommend them. Fingers crossed that the rest of the move goes this smoothly!

Planning a cross country move and was very excited when I found this place. Only to deal with…read moreinsanely rude customer service. I'd rather pay a little more for people who aren't incredibly nasty to deal with.