The Gardens at Quail Springs recently came under new Management. I attended the grand opening…read moreparty. Wonderful experience. Exceptional food, drink, music and mixer. I have a friend in Memory Care that I visit weekly. Along the way to Her area I am greeted with happy smiles by Management, Staff and Residence. I often times go at meal time so that I am able to chat with others in her area. Ahhhh, the Stories of past adventures that they tell. I like it best when Staff cranks up the oldies music. It gets the Bodies Moving. There is a party coming up in a few weeks that I plan to attend. I missed the A Spa Day is in the works. Nails and Makeup just because it is fun to be pampered. I highly recommend.

My mom has been at the Gardens for a year. I toured about seven facilities and the Gardens was the…read moreone that I felt was the best fit for mom. It has a very welcoming atmosphere and the staff is wonderful. If I call with a complaint or concern, they get back to me immediately. We had trouble getting mom's medications figured out, but the nursing staff was very helpful and persistent in figuring it out. Granted, not every CNA loves what they do, and it shows, but the staff at the Gardens is quick to send them on their way. Although my mom has been there for a year, she has declined so much that she can't find her room, or the dining room. The CNA's and Activities Directors are very kind and patient with her and they make sure she shows up in the dining room and for the wonderful activities. Another thing I love is that they are constantly putting on events that include the entire family. They are a very fun group of staff members. Please note that every Assisted Living/Memory Care facility is run by humans, which means no place is perfect. However, it is evident that the managing staff is working hard to make improvements on a daily basis. My mom is the only family member I have left, so I want her to be in the best place possible.

I really enjoy working at Sommerset Neighborhood. My co-workers are awesome and I love our…read moreresidents. We are under new ownership and many updates to the grounds and community in general are underway, making our residents,we, employees and many family members very happy.

Our Mom has been a resident for a short time but I'm very impressed by the cleanliness and pleasant…read moreattitude of the staff I have in contact with .

Independent living division has been a God send for my sister and our family. She arrived from…read moreout of state in need of living center that she would be welcome. St. Ann's was an answer to a prayer, welcoming and warm people at every turn. Front office staff, neighbors, and employee staff all make St.Ann's pleasant to all who live here. So sorry to have to move my sister away, we will miss everyone at this facility. Jake and Sally

My Mom Passed Away From Sequelae Of Acute Cerebrovascular Accident In Setting Of Glioblastoma…read moreMultiforme (Hypertension, Tobacco Use). Baptist Hospital Forced My Mom To Go To This Horrible Facility. They Didn't Do Anything To Help My Mom And Instead Asked Me And My Family What They Wanted To Do When My Mom Had Health Problems. They Printed The Discharge Papers Before Calling EMS. My Mom Had Bathroom Issues And Took Hours To Them To Respond. My Mom Needed Extensive Care And They Failed. This Place Is Where People Go To Die.

My parents have been here 21 months. I have so many wonderful stories of their adventures at…read moreSouthridge! We are glad we found this place. Ownership just changed recently and everyone made my parents feel safe and secure thru the transition. I'm so grateful their caretakers we have grown to love were kept here. They have always loved and treated my parents like family. A huge thank you Southridge!! God bless you all!

Oklahoma City as a cautionary tale to whomever may entertain the idea of placing a loved one, or…read moreeven a liked one, in this facility. I relate my experience with the Southridge Place Assisted Living Community in In August of 2018, I was informed that my father, a 77 year-old Army veteran, after suffering a fall, was being discharged from a rehabilitation center and required a living situation where nursing care and assistance were available. I, being unfamiliar with the nursing home INDUSTRY, and with a sense of urgency and impetuousness conducted cursory research with several assisted living facilities. After speaking with the "Community Relations Manager" (read: salesperson - much like a car lot salesperson) I settled upon Southridge. The salesperson used the term "private pay", and in my naivete' assumed that this meant that my father's health insurance would utilized to pay for his expenses since he was covered. NO, "private pay" is a euphemistic way to say 100% out-of-pocket. And, with his room (one status up from the bottom) was $2, 850 per month. Add $56 a day for Level 4 care equals $4, 530 per month. ALSO, Southridge charges a one-time "Community Fee" of $3,200 (which mercifully can be divided into three installments). Now, if you are questioning what is a "Community Fee", it is a charge for upkeep of the facility, most notably the exterior which I never saw any of the residents outside enjoying the manicured lawns nor the structure's exterior decor. This being the case, I can only surmise that "Community Fee" is for advertising for visitors and potential residents. As I stated earlier, I was unfamiliar with the term "private pay" and was under the impression that the facility would be making a claim for expenses through my father's health insurance company. I was informed by one of Southridge's personnel that my father's insurance company had denied their claim. Now, keep in mind that Southridge is 100% out-of-pocket, so why would they bother calling the insurance company. Upon further reflection, I called my father's insurance company and was notified by their customer service representative that there had been no action initiated by Southridge with regards to my father's policy. Very suspicious! It would safe to presume that they had LIED to me. I had always made myself available to the staff, and kept lines of communication open, so there were multiple opportunities to inform me of the payment misunderstanding. The second-to-last insult, (after paying multiple $50 late fees) was that Southridge was going to evict my father. With all deliberate haste I relocated my father to more accommodating environs. My father vacated on the 15th of the month, and since he had paid through the end of the month, reasonable people conclude that he is owed a refund for the two remaining weeks. That was not to be. The ENLIVANT CORPORATION, with which Southridge is a network affiliate, cited THEIR policy in issuing me and father 25% of the remaining room charges of which my father received no benefit since he was no longer a resident. Needless to say, I was outraged and contacted their accounting office to appeal this decision and was assured that this issue was being forwarded to regional management; I have heard NOTHING in over two weeks. Currently, I have contacted, and am contacting the Oklahoma State Ombudsman's office, Better Business Bureau, Department of Veteran's Affairs, and I feel that I would not be amiss in speaking with my state representatives about this experience. Our loved ones deserve to be treated fairly, and not be drained of their resources for which they have labored so hard throughout their lives to accumulate, nor to be taken advantage of. These people are in the sunset of their lives and have earned the right to live free from intimidation, and with respect. I hope that this lengthy missive will give you pause, and to be circumspect and inquisitive if you are considering ANY assistive living or nursing home facilities. My mission is to give my experience with Southridge Place to any, and everyone I meet.

My MIL has been here since November of last year and we could not be happier with her care. She is…read morehappier here than she was at home. They do a lot of fun activities to get the residents involved and socialized. Thank you for all that you do!

My grandpa rents here. They are nice and helpful. Clean and pleasant smelling which is better than…read moreI can say for most dorm style living arrangements with people over 55. We came to eat with him for fathers day and the food was decent.

I spoke with Elaine from the Edmond Senior Citizens Center today. She was so kind and helpful,…read morepleasant on the phone and eager to share more information about the Center with me. The boy and I have been thinking a lot about his mother, a sweet 68-year-old woman who is widowed. We were hoping to find her a warm, supportive community of friends and activity partners and I found the Edmond Senior Citizens Center via their website: http://edmondok.com/index.aspx?NID=411 The Senior Citizens Center is open M-F, 8am-4pm. It is available for Edmond residents 55+ years of age and offers senior citizens free transportation to the center within a 6-mile radius. They offer fun free classes and adult education programs for seniors including landscaping and genealogy, bingo, free fitness classes including tai chi, yoga, Jazzercise Lite, day trip opportunities including trips to the circus, and early risers exercise with weights and stretch bands for stretch training. No membership fee to participate! A $12 donation per year is suggested to help cover operating costs which is more than reasonable. One hot meal is available at the Senior Citizens Center every day for only $2.50! Free tours are available daily. I think it's cool that there's a wonderful resource like this available for seniors in the area... If I'm still in Edmond when I'm a senior, you'll find me hanging out here enjoying my $2.50 lunch, doing yoga and shouting "BINGO!!!"

I was hoping to find a place for my mother that she would have independence and be with people that…read morewere good people, however I should've stuck with my gut feeling. I was led on that this would be the only facility that would be available for my mother because she does not have a retirement. She only has social security and this was the only facility I knew of. I heard The sports animal do remotes from here and thought it would be good. My wife and I toured the facility and were told that it would not be over$750 for my mother to live there. We questioned it multiple times really this is all for room and meal plan. We were told it was an apartment and my mother would be able to keep her vehicle and come and go as she wished. Angela Howard threw in on the third meeting after paperwork is done that there is a required vendor fee. That her monthly would be over $1000. I can't stand lying by omission, but as long as the sales tactics work, why change it. My gut feeling was this could be a very bad thing, but I have to what's in the best interest. We get her moved in and the lady across the hall his quarantined for bed bugs. When we moved my mother in she had to quarantine for a new member because of Covid-19. Not a problem, other than they wouldn't let her leave because they made us understand that this was their policy. I ensured that everyone in our family, especially the over 55 had their vaccine and boosters. We followed every rule and my mother ended up with Covid-19. They locked the entire place down because there was multiple cases. (2). I was mad because she was in her room and not communicating with anyone except her med techs. She ends up with Covid-19. They said we had to have given her it because they rooms were isolated. I thought what what what?!?!? They have separate hvac units. They units open into a communal hallway and There is gap in the door to the main hall. This room is not isolated. The CDC had removed contact tracing at this point but I firmly believe that Yvette (the person in charge of medical) goes to her room tells her she has Covid-19 a week after they did the test. So before I could inform my mother not to let them call anyone she allowed her to call my aunt and she hounded her about her being over the Covid-19 after her 2 weeks of quarantine that she received from her grandson's funeral. Because of this my aunt refuses to visit my mother and my plan of her being able to see family and friends is out the window. So at this point my mother is quarantined for 4 weeks after moving in January 24. Not once did I hear from the facility at all. The pattern of how they care for residents is starting to show. When she was finally off of quarantine and a second lock down we are at 6 weeks of isolation for the elderly. I finally was able to take her to the store and to dinner. Angela said we would be able to come and go because this is her apartment and she can be out as late as she wants or leave as early as she wants. On this night I picked her up about 6pm took her to dinner and Walmart and had her back at 8:50. I try to respect my mother does not stay out late or up too late. We have to ring the bell. The med tech could see us at the door and that we were pounding on it. I tried calling on my cell phone and we kept ringing the bell. It has happened multiple times and I get the same run around that the phone system is messed up. When my mother had been quarantined for the 3rd time because, as I was told we just observe and make up what we want to ensure the facility is safe. The mental health and stability is left to people that are only for federal money. They also do not hold their end up on the lease agreement but DEMANDS residents adhere to the lease agreement. That is however only when it will be beneficial to John the owner. I'm hoping this will help others needing a place for mom and dad but can't afford a traditional assisted living. There is actually multiple facilities in the metroplex for families that need support.

By far the best assisted living facility in okc! I feel like the residents here are well attended…read moreto and the staff is very friendly and helpful. All of the residents I've met seem very happy here. They have many activities and opportunities to go out and shop or even enjoy the sites of okc. I travel to multiple facilities and this has to be my favorite so far.

I do not recommend this facility. The initial sales pitch did not match the quality of care we had…read morehoped for, or management quality. We ended up moving our Mom elsewhere, due to her needs.

This is a great company. They truly care about the residents and staff. The staff is wonderful…read moreand very caring and attentive. I would recommend working here or placing your loved one here. This place is truly the best around.