1. Concordia Life Plan Community

1. Concordia Life Plan Community

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Oklahoma City, OK

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Concordia Life Plan Community

3.0 (2 reviews)
Open Open 24 hours

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Legend At Council Road

Legend At Council Road

1.0(2 reviews)
1.4 mi

Beware!! This place looks great and smells nice, but if you care about your loved one, please,…read morePLEASE do not put them there! My dad was "chemically restrained" until a visit to the ER was needed. After we moved him to a different facility, he is talking again, not crying anymore and not calling us 15 times a day begging us to come and get him. What an awful place. And by the way, they pay for their 5 star reviews on A Place For Mom, Seniorly, Caring.com and others. I've left honest reviews of our terrible experience at Legend and not ONE of our comments were ever posted. Stay away!

For our family, Legend at Council Road was a scary and very disappointing experience. If we could…read morego back in time, there's no way we'd ever leave Dad in their care. Their 2 head nurses, at the time, and their sales/marketing manager did an assessment of Dad while he was in rehab for a broken hip. Previously that year, he had a stroke. So, an 88-year-old debilitated from a stroke and now a broken hip, Dad needed a lot of care. Legend promised us they could take care of him and his needs and further reassured us by telling us he wasn't even at the top of the "Level of Care" scale for their facility. They do a great job of making their facility look clean and inviting. The staff are constantly walking around with air freshener, vacuuming, wiping things down, etc. That is, in the main areas. Dad's room was a pigsty. His dirty clothing and used towels were constantly thrown around his apartment. His carpet was vacuumed when we asked to have it done. His toilet was filthy. His clothing was constantly stained, and he looked like a homeless person. It was tremendously sad. The worst part was, they kept him so sedated in an attempt to keep his needs to a bare minimum, that 90% of the time he was asleep or sleepy. We would come to visit him at least 3 times a week, and the vast majority of the time, we had to try and wake him up, or resign ourselves to sitting next to him while he slept. He fell out of his wheelchair or recliner multiple times while at Legend. But the last straw for us, and Dad, was when they over medicated him and we watched him slump over in his wheelchair and lay across his side table. (We could see all of this on the camera we had installed in his room) I had been trying to get Dad to answer his cell phone for at least 30 minutes. When I checked the camera to see if he was perhaps not in his room, I could see him sitting in his wheelchair next to his phone and I could hear through the camera that it was ringing. Dad continued to slump further and further until he was laying sideways on his end table. After multiple attempts to get someone from Legend to check on him, I decided to call 911. When the paramedics arrived, they called me and asked if I wanted him taken to the hospital. I said yes. The director texted me and said he was fine, and just resting. She reassured me that her staff had checked on him and he was doing well. I'm so glad we had Dad taken to the hospital. He was WAY over medicated, per the emergency room physicians. The ER doctors even went so far as to tell us that with his condition and current medications list (which we had on file from Legend) they were surprised he was alive. Most of the pills they were giving him at Legend were sleeping pills, sedatives, mood stabilizers, antidepressants, and pain pills. Dad is now at Willow Creek in Guthrie and they are FABULOUS! They care about the residents there and treat them like family. Dad is aware, he can talk again, he is calm, he doesn't yell out or cry anymore. I feel terrible, absolutely disgusted that I let him stay at Legend until "the event" happened, that probably could have killed him. I'll never have anything good to say about that place, other than 1 or 2 employees who treated Dad with just a bit of dignity and respect, everyone else there sees a resident with needs as a nuisance. And Valor Hospice is complicit in this, as they approved almost all of the medication that kept Dad in a zombielike state for his time there.

The Gardens At Quail Springs - The Gardens at Quail Springs | Assisted Living and Memory Care | Oklahoma City, OK | Seating area around a fireplace

The Gardens At Quail Springs

4.3(4 reviews)
5.1 mi

The Gardens at Quail Springs recently came under new Management. I attended the grand opening…read moreparty. Wonderful experience. Exceptional food, drink, music and mixer. I have a friend in Memory Care that I visit weekly. Along the way to Her area I am greeted with happy smiles by Management, Staff and Residence. I often times go at meal time so that I am able to chat with others in her area. Ahhhh, the Stories of past adventures that they tell. I like it best when Staff cranks up the oldies music. It gets the Bodies Moving. There is a party coming up in a few weeks that I plan to attend. I missed the A Spa Day is in the works. Nails and Makeup just because it is fun to be pampered. I highly recommend.

My mom has been at the Gardens for a year. I toured about seven facilities and the Gardens was the…read moreone that I felt was the best fit for mom. It has a very welcoming atmosphere and the staff is wonderful. If I call with a complaint or concern, they get back to me immediately. We had trouble getting mom's medications figured out, but the nursing staff was very helpful and persistent in figuring it out. Granted, not every CNA loves what they do, and it shows, but the staff at the Gardens is quick to send them on their way. Although my mom has been there for a year, she has declined so much that she can't find her room, or the dining room. The CNA's and Activities Directors are very kind and patient with her and they make sure she shows up in the dining room and for the wonderful activities. Another thing I love is that they are constantly putting on events that include the entire family. They are a very fun group of staff members. Please note that every Assisted Living/Memory Care facility is run by humans, which means no place is perfect. However, it is evident that the managing staff is working hard to make improvements on a daily basis. My mom is the only family member I have left, so I want her to be in the best place possible.

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The Gardens At Quail Springs - The Gardens at Quail Springs | Assisted Living and Memory Care | Oklahoma City, OK | Community TV room

The Gardens at Quail Springs | Assisted Living and Memory Care | Oklahoma City, OK | Community TV room

The Gardens At Quail Springs - The Gardens at Quail Springs | Assisted Living and Memory Care | Oklahoma City, OK | Community dining room

The Gardens at Quail Springs | Assisted Living and Memory Care | Oklahoma City, OK | Community dining room

The Gardens At Quail Springs - The Gardens at Quail Springs | Assisted Living and Memory Care | Oklahoma City, OK | Private dining room

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The Gardens at Quail Springs | Assisted Living and Memory Care | Oklahoma City, OK | Private dining room

Concordia Life Plan Community - retirement_homes - Updated July 2026

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