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    3.0 (2 reviews)
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    Legend At Council Road

    Legend At Council Road

    1.0(2 reviews)
    1.4 mi

    Beware!! This place looks great and smells nice, but if you care about your loved one, please,…read morePLEASE do not put them there! My dad was "chemically restrained" until a visit to the ER was needed. After we moved him to a different facility, he is talking again, not crying anymore and not calling us 15 times a day begging us to come and get him. What an awful place. And by the way, they pay for their 5 star reviews on A Place For Mom, Seniorly, Caring.com and others. I've left honest reviews of our terrible experience at Legend and not ONE of our comments were ever posted. Stay away!

    For our family, Legend at Council Road was a scary and very disappointing experience. If we could…read morego back in time, there's no way we'd ever leave Dad in their care. Their 2 head nurses, at the time, and their sales/marketing manager did an assessment of Dad while he was in rehab for a broken hip. Previously that year, he had a stroke. So, an 88-year-old debilitated from a stroke and now a broken hip, Dad needed a lot of care. Legend promised us they could take care of him and his needs and further reassured us by telling us he wasn't even at the top of the "Level of Care" scale for their facility. They do a great job of making their facility look clean and inviting. The staff are constantly walking around with air freshener, vacuuming, wiping things down, etc. That is, in the main areas. Dad's room was a pigsty. His dirty clothing and used towels were constantly thrown around his apartment. His carpet was vacuumed when we asked to have it done. His toilet was filthy. His clothing was constantly stained, and he looked like a homeless person. It was tremendously sad. The worst part was, they kept him so sedated in an attempt to keep his needs to a bare minimum, that 90% of the time he was asleep or sleepy. We would come to visit him at least 3 times a week, and the vast majority of the time, we had to try and wake him up, or resign ourselves to sitting next to him while he slept. He fell out of his wheelchair or recliner multiple times while at Legend. But the last straw for us, and Dad, was when they over medicated him and we watched him slump over in his wheelchair and lay across his side table. (We could see all of this on the camera we had installed in his room) I had been trying to get Dad to answer his cell phone for at least 30 minutes. When I checked the camera to see if he was perhaps not in his room, I could see him sitting in his wheelchair next to his phone and I could hear through the camera that it was ringing. Dad continued to slump further and further until he was laying sideways on his end table. After multiple attempts to get someone from Legend to check on him, I decided to call 911. When the paramedics arrived, they called me and asked if I wanted him taken to the hospital. I said yes. The director texted me and said he was fine, and just resting. She reassured me that her staff had checked on him and he was doing well. I'm so glad we had Dad taken to the hospital. He was WAY over medicated, per the emergency room physicians. The ER doctors even went so far as to tell us that with his condition and current medications list (which we had on file from Legend) they were surprised he was alive. Most of the pills they were giving him at Legend were sleeping pills, sedatives, mood stabilizers, antidepressants, and pain pills. Dad is now at Willow Creek in Guthrie and they are FABULOUS! They care about the residents there and treat them like family. Dad is aware, he can talk again, he is calm, he doesn't yell out or cry anymore. I feel terrible, absolutely disgusted that I let him stay at Legend until "the event" happened, that probably could have killed him. I'll never have anything good to say about that place, other than 1 or 2 employees who treated Dad with just a bit of dignity and respect, everyone else there sees a resident with needs as a nuisance. And Valor Hospice is complicit in this, as they approved almost all of the medication that kept Dad in a zombielike state for his time there.

    Concordia Life Plan Community - retirement_homes - Updated September 2026

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