Had the most terrible experience and the pool today after 20 years of membership . Bullied for…read morechairs, vulgar responses from young people, and stolen property from pool bags. Disrespect behavior, food, glass, in area. Overcrowding by pool passes etc. No policing, no enforcing of policies. I was truly appalled at the crowd and lack of supervision of the kids. Novi Mi? I expect better , or I'm done!

The building needs to be refreshed, it is definitely showing its tiredness. They need to install…read morerestrooms upstairs as it is a pain to have to go downstairs to the women's locker room to use the sparse restrooms. There are a lot of elderly during the day. The spa definitely needs a makeover. The tech, Phyllis, not only is a nail tech but has a background in podiatry. She is such a sweetie! The LifeTime staff, are very kind, informative and helpful. I hear them call members by name, they stop and chat with you. The instructors actually speak with you when you are new to a class or an event. You can ask questions and talk to them about anything. So far, since this is new I've taken the Arora yoga classes and the instructors are FABULOUS! There are classes for all physical capabilities with zero judgement on what you can or can't do. So far, the facilities used have been clean, in working order and good to go. There is plenty of parking for handicapped, motorcycles and other vehicles in both sides of the building. There is a small cafeteria with a nice selection of beverages, food, snacks and workout clothes. It is immaculately kept. I am not a fan of dressing and undressing in front of all, but that's the way it is. Not a fan. There is shampoo, conditioner and body wash in the showers. The sinks have feminine products, mouthwash, soap, lotion, shaving cream, deodorant, hair spray and hair dryers. If clients would stop taking products, there would be more than one like today. There is a eucalyptus steam room in the lockers, that was an experience, so good. There is a sauna, whirlpool, cold plunge, lap pool, indoor and outdoor pool. This place is family friendly. If you have children, look into their camps and facilities. The staff was very interactive and patient with the little lifers. You must try the hydro massage chair, there should be 5! It's wonderful, oh my goodness. All in all there is something for everyone at the one stop. Like a beautiful diamond, my favorite, it is multifaceted with staff, things to do, a place to eat, pampering services galore etc etc. loving it

Long-time member of the Sports club. This is my daily workout facility. I use the gym and take a…read morefew classes per week. They offer a lot more than I use, tennis, kids classes, a field house. The gym is excellent for me. They have a wide variety of equipment, which is plus for me. There is a good amount of free weights, dumbbells, and kettle bells. The Sports Club has a some cable equipment, and a QueenEx (like a jungle gym) which has TRX-type equipment. They have a number of machines. There is not a lot of open space in the gm, but there is enough room for normal workout. At a couple of times the gym can be packed, but normally there is plenty of space. And, there are times the gym is completely empty. There is a cardio section on a different level from the gym, which has treadmills, bikes, ellipticals, etc...They also have a short track around the gym area, which people walk. The classes are very good. Most people could get by taking the classes (which are included) in place of a personal trainer (they have those, as well). My Favorite thing - Towell service. I need a towel when I workout, and I cannot express how much I love that The Sports Club has them available. They do a pretty good job keeping the facility clean. The staff is generally friendly and accommodating. The only real downside for me is the building needs some upkeep, and the parking is a disaster - think grocery store. The club is on the expensive side for running on a treadmill, but it is well priced if you make use of all the club offers.

Iove the variety of classes! love how clean it is, the staff is very friendly. Hot yoga room is my…read morefavorite.

Do not come here. If you decide to freeze your account, they will charge you for the next month…read morebefore the freeze takes place and this was not explained to me by the employee who I decided to help freeze my account. If you miss a payment, your credit will be affected negatively. If you decide to cancel your membership, they will charge you for another month after you have already canceled. I canceled my membership a couple weeks ago and there was a charge on my account for an additional month and I asked and they said after I had done so they would need to charge me another month because of a 30 day period after. This is one of the worst gyms I've ever been a part of but not due to the facilities, but due to the fact that they will take your money and there is nothing you can do about it. Make sure to read the fine print before signing because they won't explain everything to you.

A while back I mentioned issues with this facility. Recently while swimming I noticed sheets of…read morepaint floating in the water. They fell from the ceiling of the pool area. Many areas peeling. When such a thing happens you call the health dept. Someone did and now the pool is closed til after Jan 1. It's no doubt difficult to maintain such a facility but if you let things go FAFO. I hope they get back up soon.

Derek and staff genuinely care, are friendly and experienced. The gym is well kept and top of the…read moreline, I can't recommend enough!

Easy parking. Convenient location. The owners and staff here are super nice. Love that they have…read moretheir dog Rocky there walking around too. Super bright lights so it never feels late come in here at night. It's clean and the equipment is new and easy to use. They have good enough cubby spaces for your possessions and enough bathrooms that I never feel like I've been waiting too long.

This is the Worst of all Total Sports complex. We had an incident with 2 soccer teams (one of them…read morewere called jaguars) doing warm ups while the lacrosse practice was happening. There were balls being kicked everywhere, kids doing warm ups and kicking balls right next to spectators! Why were kids not doing the warm ups In the field is a good question. It was not safe. At one point, the boys were using the field with the lacrosse players BEFORE PRACTICE ENDED! No one had a clue that a Lacrosse ball could hurt the soccer boys!!! Where was the coach? What about someone from the complex? can we have safety rules?

This place is a dump! Bathrooms were disgusting, trash overflowing. We were there for a baseball…read moretournament. They had 4 people sitting in the office and only 1 person running concessions. Concessions was open for about a half hour then they closed the kitchen. A half hour later they completely closed concessions.

My grandson Nico plays there with his team! Great place to be! Easy travel access for me!read more