Nice enough hotel for the price. Clean rooms and bathrooms, and I'm picky. Friendly staff. Not a…read morebad breakfast, but not a good one either. A very serviceable option for those playing in tournaments around the corner!

Devin the manager went above & beyond to ensure we had the best stay possible for the entire 2…read moremonths we stayed here due to our home flooding. He has trained an outstanding staff! The customer service was the best we've ever experienced & we always choose Marriott for our stays. Just to mention a few of these awesome employees: Stephanie the bartender, Erma & Yvonne, Hope the breakfast cook, the friendly young maintenance man (Hispanic, young, longish hair) who I unfortunately didn't get his name, also Daniel & Julie at the front desk. The outdoor heated pool was our favorite part, always the perfect temperature, even in February! Awesome gym, very clean. Nice hot complimentary breakfast every morning with very friendly attendants. People shouldn't write negative reviews just because of the highway construction because that is completely out of the hotel's control! Love that it's pet friendly & the staff treats you like family. I highly recommend this Marriott! A few constructive criticisms: add doors on the showers, update the pillows, & keep the coffee station open later lol! Other than that everything was perfect & it felt like home away from home. Trip typeVacation · Family Hotel highlightsKid-friendly Nearby activitiesRestaurants, golf course, horse race track. Noteworthy detailsOutdoor heated pool.

This small hotel is part of the whole IHG group and we selected this hotel since we could apply our…read moreIHG points towards the stay (points paid our stay entirely). For 7 days, this place really wasn't bad at all. But, it wasn't great either. Picture this - IHG buys out a rundown hotel that was on its last leg with plans to refurbish, rebuild, remodel, and renew. Now fast forward time a good amount, but not all the way to renewal completion... that's precisely where this cozy hotel is at currently. Service was fantastic, front desk was very friendly and accommodating, check in/check out process was stress free, and breakfast was decent (not a 5 star hotel breakfast, but it was hot and provided what you needed). Their breakfast had the generic microwaved eggs (not freshly made), sausages or bacon depending on the days, cereal, fruits, milk, orange juice, coffee, etc... you get it, the essentials to enjoy a warm breakfast meal. May not be super delicious, but it'll do the job and saved $$ for our family. Pool is shallow for kids' safety (3-4'), big enough to enjoy, pole w/net is available to clean the pool yourself prior to use, and jacuzzi was out of service our entire stay (bummer). Parking was free, easy to access, and surrounded the hotel. Our room was spacious with 2 queen beds, sofabed, mini fridge, microwave, and standard bathtub. Did everything work? Yes, absolutely. Is it modernized and does the room look incredible? Nope. Does it seem as if the place is trying to look like other IHG brothers and sisters with much more modernized amenities? Certainly. Just don't count on it for a long time. Internet has snail slow speed. It'll work for your phone but don't count on using it for remote work on your work laptop. For this reason alone I wouldn't return here. If you don't have Mobile Hotspot, don't count on working remotely. TV cable and WiFi speed are limited, slow, behind, and very outdated. Great hotel if you just need the bare minimum essentials. Traveling for work? Skip this spot. Have family? Decent for the price but bit of a drive from San Antonio's central life.

Best hotel stay I have had in decades. Such a polite and professional staff!…read more Clean, accommodating and the food was surprisingly great as well for the breakfast buffet. Had an ice storm in this area so they had a Cheddar's in their same lot and a Hooters we could walk to. The Manager, I believe her name was Heather l, was very kind and her empoyees were very nice at this location. We will definitely be back!!

Stayed few days while in town for HS state band competition. Rooms are spatious, clean and…read morecomfortable. the mini fridge kept things colder than any mini fridge i've ever used. my drink was slushy in the morning. Staff was friendly, hotel property was clean also. Only drawback at this time is the construction going on in front of hotel on 35. Exit ramps are closed at night and causes issues getting back to hotel. Not marked well and not well lit (the roads, not hotel)

My wife and I stayed a couple of days while visiting family. The check in went very smoothly and…read moreour room was ready on time. The room was very clean and very spacious. The bed was comfortable, but the pillows were very flat. The room has very paper thin walls, we could here talking next door, the TV, the showers and sex noises and the toilet. It was hard to get any sleep. The hotel had a descent breakfast and was located in a good location, although there is a whole lot of construction going on that may take years to complete.

Yvonne at the Hilton Garden Inn Live Oak was absolutely wonderful. She had such a pleasant,…read morewelcoming demeanor from the moment I arrived. She was incredibly helpful, attentive, and genuinely seemed to care about making my stay as smooth and comfortable as possible. It's clear she takes pride in her work and in creating a positive experience for guests. Thank you for the exceptional service!

I checked into the hotel yesterday around 5 p.m. and was initially greeted by a woman at the front…read moredesk who, while a bit slow, was genuinely helpful and kind. I appreciated her assistance and felt optimistic about my stay. Unfortunately, my experience today was the complete opposite. I returned around noon and found myself and another guest waiting at the front desk with no staff in sight--for at least 10 minutes. During that time, the hotel phone was ringing nonstop, and the attendant had even left their cell phone unattended on the counter. It was a confusing and unprofessional scene. She was gone long enough that I actually looked into the back office and on the floor behind the counter bc I was worried for her. When the front desk employee finally returned, there was no greeting, no apology for the wait--just a cold, dismissive attitude. I had grabbed a snack and asked to check out, and instead of assisting me, she acted as if I was bothering her. She pointed me to the self-checkout machine and gave me an attitude when I mentioned it wasn't working. Rather than stepping in to help, she insisted on walking me through how to use the broken machine without a barcode instead of just handling the checkout herself. It was as if she felt I was bothering her and I was the lazy one. When I tried to explain that I'd tried the machine, she cut me off, nearly raising her voice as if to say "didn't I just tell you..." The whole ordeal was crazy. Had she not leveled her tone, I can 100% how that conversation would've gone downhill. Her tone and demeanor throughout the interaction were unprofessional and made me feel like an inconvenience rather than a guest. Even after the exchange, there was no "thank you," no "have a good day," just continued dismissiveness. I remained respectful, but the lack of basic customer service and courtesy was disappointing. A good hotel experience is built on consistent, welcoming service--and this inconsistency definitely left a negative impression. I stay at Hilton often, but this woman at this location will be remembered for how nasty she was. Update: After sitting on this a little longer, I decided to call in and actually speak w leadership. Imagine my surprise to find out that the rude employee is a front desk supervisor. Wow! What a poor example!!

11526 IH 35 N., San Antonio, TX, 78233, US Is the address to…read morethis '' New'' but trash comfort inn I was told breakfast is a 9-11 I don't know about yall but I like when my breakfast is a 6 I also was trying to get a workout end before bed, was lied to was told that is was close but the sign on the wall said 6am - 11pm I told him about it and he said that it only 6am -11am 5 hours!!! Also found hair in the shower like is wasn't cleaned like time coming here

Never anyone in reception when wanting to make a reservation .They need better receptionistsread more

In December I stayed in a Hawthorn Suites in Orlando which was clean, modern, bright with a great…read moregym and a free happy hour from 5 - 7pm. This place had absolutely none of those things.

I am not sure whats up with all the negative reviews. I had a death in the family and needed a…read moreplace to stay. I ended up at this place. I had wanted a hotel that was at least 3 stars, free breakfast, free wifi and a fitness center. It was a little out of my way, but still in the city limits. It was close to Pat Booker, so you can pretty much get whatever you need. The room was a 1 bedroom apartment. It had a full fridge and stove. You can cook your meals if you wanted. There was a living room with a fold out bed and two TVs. One was in the living room and one was in the bedroom. There was a nice balcony as a well. The bed was a little firm but I slept ok on it. I have stayed in hotel rooms that did not even come close to this place. I was quite impressed. The fitness center was right off the main lobby. They had a few elipticals. There was one weigh machine; but, it was broken. It would have been nice to have a better equipped fitness center. I have an Anytime Fitness membership, so I ducked out to work out there. The breakfast was good. There were eggs, sausage and waffles you could make. It saved me a trip going to get breakfast in the morning. This was a great value and I would definitely stay here again. To the folks who wrote negative reviews, you might want to get some glasses because this place was fab.I travel all the time for work and this place is much nicer than some of the Business hotels I have stayed at.

The hotel itself was clean, nice, and service was good, breakfast was good, but the room needed…read moresome help. The room over all was good, the A/C worked good, the bed was comfortable, it was quite, but the bathroom could of need some more work. It was clean yes, but not counter top for the sink, it was free standing. and had a plastic rolling bin for towels, very cheap. And the housekeeping needs to step up there game, there was two almost empty roll, with no extra paper, so I had to call the front desk to bring me more toilet paper and towels.

It would be significantly better with less mold. Both lampshades and the wall has mold on it.read more

Possibly the largest Super 8 complex I've ever encountered; we stayed two nights for a work trip…read more Hotels that were closer to the venue were about $80 more per night. So, this is what $68 a night gets you. Check in was pleasant; only one of my key cards actually worked per usual. Roll up to the north quadrant of the hotel and notice a Scion with it's engine out sitting in front of the bumper #classy. Upon entering the room decent smell although dated digs. Folks, entirely non smoking should mean no cherry burns in my comforter right? Yeah, collecting evidence like Sherlock Holmes. Still a smoker myself but was respectful and went out on the balcony. I like old school hotels like this for smoking convenience versus going down an elevator every few hours. But wait; there's more!! Curious but random water stain on the desk. Travel size something leftover inside the closet on the shelf that the cleaning staff missed. Also, said closet had no bar for us to hang our clothes on. On the second day with the AC spinning around a random sliced cheese wrapper? Biggest nod in the star rating for this review the hotel was quiet for this visit. Most folks were respectful and my car (which I went out of my way to park awkwardly way far out) was not disturbed. Stayed at much worse! Not sure I'd go back; your results may differ.

Booked on Priceline and was not told there would be a $40 deposit. I'm homeless and used all the…read moremoney I made today for the hotel room I can't afford the deposit. I have a hotel that doesn't charge me a deposit so I didn't expect one when it wasn't advertised. Refused to refund me and I had to call Priceline which was very helpful. The man in the front had no compassion and even told me he was glad I'm homeless

I really enjoyed my time here. The staff was friendly. I really enjoyed the variety they have for…read morebreakfast. The indoor pool was pretty great. I really like how close it is to the Natural Bridge Caverns.

Stayed for a couple of days and the room itself was well put together. The rooms have thin walls…read moreand the tv starts to dim itself when lights are off which was annoying. Their breakfast is actually really good! I loved the yogurt options and the toppings for it! Only downside is I found a roach in the bathtub.