After finding that my regular go-to car wash is now closed permanently, I drove twenty minutes to get to Sparkle because I have used them in the past and they used to do a great job. I checked the Internet before going to make sure they were still there and still in business, and it said that they were open and that they would close at six. I got there at 5:20 only to find that they had already closed for the day - they were washing cars, but had closed the lanes for new business. Honestly, if it had been 5:30, I might have understood, but to close them off forty minutes before closing is a bit early. When I tried to call the office, I got a full voice mail box. I don't know if they still do a good job on the cars or not, but their customer service is definitely lacking. read more

Went back to sparkle today and the white lady ms Kandy is stealing tips I from the employees which is crazy I would recommend if you go to give the workers cash in their hand that is sad to steal tips from hard working people. But other than that they do great work. read more

Sparkle Car Wash is my new go to for a good hand wash. Everything was perfect. The new manager, Tim was nice and knowledgeable.

The new owners, which is Hurricane, has changed the products or something, and the car is not clean. The floor mats are not clean and the worst is the windows are streaky and not clean. I gave them three chances and it's just not the way it used to be. I will not be going back. read more

I thought for the value and quality of my service, it was worth all I paid! The team was so nice and accommodating. I really appreciated that the vacuumed my car out so thoroughly. Will be going back! read more

They are very slow and my car wasn't clean!!!!! The lady at the register was not nice at all!!!!!!!!

They used to do a very good job and we're very quick. Went in today 10/19/2024 and sat there for almost 2 hours. I will definitely be taking my car elsewhere read more

Great wonderful experience with Jerry truck looks new.definately gonna keep up with you.thanks for everything I will recommend you 4 sure.

DO NOT GO HERE There employee stole my engagement ring out of car , literally had to go fishing for it . Played stupid when asked I would give they thieving asses 0 if they let me read more

Wow! Who bought the Sparkle car wash on Two Notch? You are overcharging--35$ for an interior vacuum and wash! That should be criminal. Plus you no longer support the military with a discount!?! You are cutting into the tips for your employees. Don't worry...I won't be back!!! read more

New car wash with friendly people. Great place to clean your car with vacuum system, strong wash, and great service. You can do a single wash or do a monthly plan which is very reasonable. Also has an app you can use. read more

I purchased the ultra wash. The outside looked good. The inside looked like the technician swiped across the dashboard and doors, but the console was not touched. The dust and grime are still there. read more

Absolutely horrible. I asked for a carpet cleaning and this is what i got. They couldnt pressure wash the rubber mats which i thought comes with every service. I spoke to supervisor and he said we only do that Monday through Thursday. Ok but i asked and i was told it was going to happen. Look at my mats. He just replied again thats only Monday-Thursday because its considered a detail. The least he could do was take the mats and wash them off and send me on my way. I stopped the individual drying my car and left. As a supervisor, to not fix the issue is unacceptable. I will NOT BE RETURNING read more

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This place was conveniently located just down the street from our hotel. We were driving down from Ohio on our way to Florida, so we still had a lot of road salt from our travels on our car. (It was February). Our car was also packed to the gills with our possessions. The very rude attendant woman gave us a huge attitude because we would not leave our vehicle. Like, what...were we supposed to empty out our entire vehicle first so that there wasn't any "valuables" in the vehicle? Duh! We were ready to pull out of line, but it was too late. We were already corralled into the carwash. From then on it felt like we committed a crime for not leaving our vehicle. The carwash WAS NOT brushless, Google wasn't correct on that front. When it was all over with, atleast the fella that wiped our car down was very nice! And no more road salt. Yes, our car did Sparkle. However, the customer service did not! Don't waste your money on this place because they are expen$ive! And then you're obligated to tip on top of it! I don't recommend! read more

Service was amazing! Sweet and polite people that work there and did a great job. Full service.

Pretty rude people and management. Also I came here at 6pm and they claimed to be closed. Don't recommend.

I have been a loyal customer of Sparkle Car Wash for years. I have always received an excellent wash, and friendly service. The last two washes have been terrible. Last time, the outside of the car was extremely dirty and they actually rubbed the car dry with the dirt on it. I noticed it immediately and when I talked to (I think his name is Reggie), he informed me that I would have to pay an additional five dollars on an already deluxe car wash to get the car clean. Zero consideration for my time spent and money to do the car twice! Not to mention the dryer guys said they new it was dirty and dried it anyways! Today 9/10/18, I gave them another opportunity to live up to their excellent customer service of years pass, and again I was disappointed. I checked the truck and asked the man drying the car if he would kindly wipe down my trunk and he said I would have to drive around to get the initial cleaners to do it because that wasn't his job. I did drive around and was told that if they wiped it down there would be an additional cost. I just went home and when I got out of the car, I noticed dirt all over the door, roof, mirror, and the outside of the trunk. I will not be doing business there any longer. read more

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This is a pic of the last time I used my AirPods. Paid $31.95 at Sparkle Car Wash today for a terrible Super Deluxe wash AND for someone to steal my AirPods out of my car. Left my number for owner to call me after he looked at "security cameras". He never did. I went back to check in and he said "it didn't happen here". I corrected him and said no it did happen here, your security cameras just didn't catch it. And thank you for the outstanding customer service and for calling me to apologize & let me know what the outcome was!!! I've been bringing all my cars here for years....I will never go back again! read more

Sparkle Car Wash - My AirPods last used location. - Car Wash Near Me - Columbia, South Carolina

Mr. Jerry the general manager Washed my car And he did an excellent job. I'm very appreciative for the service, I will be returning back to see Mr. Jerry. read more

Excellent is all i have to say about the staff at Sparkle Car wash. I brought my car in just to have the carpets steamed and when i went to pick my car up, it was clean, tires were shined and the carpet looked like new. They went way beyond my expectations and i won't take my cars anywhere else when i need a full service car wash. Thank you again Jerry and the rest of the Sparkle car wash crew! read more

Stole high end roller ball cologner from my car twice. Wasn't sure first time but positive now, as stole the exact same thing again. Would give no stars if possible. Will go some where else now. read more

Out of the 15 years of owning my Escalade SUV, I have gone here all the years except 2 years. That is until Mr. Eddie passed away because they knew me by name but since then this place has gone down, down. I thought I would go back on 03/19/19 but I totally regret it. They came and got me and gave me my High Mount 3rd replacement brake light bar in hand and busted up. All the supervisor and owner kept saying is, "We're sorry but there's nothing we can do". I was furious. Not ever did anyone offer me the carwash refund. When I threatened to blast this on Social media, the owner sayid, "Come back and we'll give you a free car wash". Are you kidding, I am never coming back!!!! They could have at least said, Go get an estimate and we'll see what can be done. No, Nada!!!! read more

Sparkle Car Wash - They gave me my High Mount replacement brake light in hand and busted up... "We're sorry but there's nothing can do". - Car Wash Near Me - Columbia, South Carolina

2nd time coming here and leaving completely unsatisfied. Inside of my truck was halfway vaccumed. Seats were still filthy. Doors were never wiped down or cleaned. Windows are streaky. I payed almost $40 for the 2nd to best package they have....ended up with a 2nd rate quality. Never going back. read more

WILL NEVER RETURN AFTER TODAY! We've been coming to this car wash for almost 10 years. Usually they do a decent job, but still have to hand clean a little when we get home. We went this morning for the Ultra Deluxe wash for our minivan. While waiting in line for a long time (understandable on a Saturday morning), we put my husband's tablet in our center console. When doing so, he commented that I had money in the console and I told him it's for emergencies. When our van was finished, we gave them a $10 tip. We returned home, got his tablet out of the console and the money is GONE! How ridiculous and disrespectful, especially after we know we tip well. Tried calling several times, and no answer. We will not be back again, they just lost an extremely loyal customer with 4 vehicles. read more

I paid $28.00 with taxes for the Super Wash. The rims were not clean, thew windows on the outside were not clean, there was no air freshener in the car, there was no shine to the tires, the under carriage was dirty. I should have read reviews so I would have not wasted my money. I should have known something was not right the way they rushed it through the wash process. read more

The worst car wash imaginable. I purchased the ultra car wash. The hood still had dirt on it. The inside looked like it had not been touched. The floor mats and car seats looked like they were not vacuumed. I left and immediately purchased inside car cleaner and cleaned it properly. I have no intentions of going they're again. read more

Solid car wash. Good prices and a nice lounge with nice bathrooms. Got myself a cold Gatorade and watched my car go through and get cleaned up. Looked great, interior was good to go, vacuumed and wiped down. Car still looks great 4 days later. Found my car wash of choice in town! read more

I would have thought when I spend $15 on the "best" car wash that I would have a clean car without bird poop and bug marks on my hood and sides of my car. Then when I spoke to the manager Reggie he told me he had cleaned it. When I pointed out that he had not done a good job he said this was a self service business and he was not responsible. He pointed to the sign of rules although I could NOt find anything on the sign that suggested that. Then lastly he told me the bird must have just pooped on my car!! I don't go through a car wash and pay $15 to have to come out and clean the marks off my car ( picture of one of the bird poop marks still on car). Also the wash was supposed to do an undercarriage clean which if it did then it was not very effective. Reggie was rude and unhelpful and this level of customer service is not worthy of the name. I suggest you use the free vacuum and get your car washed somewhere else. read more

Sparkle Car Wash - Doesn't look much in picture but this was right in middle of the hood and looked much worse in person. - Car Wash Near Me - Columbia, South Carolina

Cashier is rude and refused to service my company's van because of the heat, that she's short staffed, and she had to send two guys home. I understand it's hot but if that's your excuse to refuse service then Sparkle should close during Columbia's summer months! read more

I took my truck to get it clean and they got some sticky stuff on my windshield and when I took it back they talking about they don't know how it could have happened. Then they didn't even clean my back two windows, they were all streaked up after going back to show them. So now I have to replace my front window tint read more

Sparkle Car Wash - Something sticky they put on my window and now saying they didn't so they don't have to pay for my tint - Car Wash Near Me - Columbia, South Carolina

I decided to give Sparkle Wash a try last Saturday. Whenever I would drive by I would always see a long line so I took that to be a good sign. I ordered the Super Deluxe package and went inside to wait for my car. They did not clean the armrest, cup holders and there were crumbs on the passenger seat. I called to speak with a manager and spoke with Richard, a supervisor there. He did not apologize, told me I could come back within 24hours then hung up. I called him back, he said come back within 24hours and I said you're closed on Sunday's. He said just come back Monday. The customer service was poor and disappointing. I paid for the Super Deluxe package and the results did not justify the price. I will not visit another Sparkle Wash and will not refer anyone to their locations. read more

Just left Sparkle Car Wash on Two Notch. Service there is usually pretty good but had excellent service from a young man named Jeremiah. He took time and had such attention to every detail. In fact, he had to go back and redo what others had "finished". Outstanding work from this young man!! read more

Awful awful experience. DO NOT GO TO THIS ONE!! I pull up to one of the 2 stalls, put my car in park and wait. Worker proceeds to tell me to back up but not tell me how far, why, what I need to do next and no one answers me as I ask "Uh. What do You'all want me to do now"? In turn 4 cars manage to go ahead of me. At this point I'm super ticked because I am now blocked in and just want out of there. I once again get out my car and go talk to some "baffled by life" attendant who tells me I need to turn around and go out the entrance way. Mind you both my children in the car and this is Two Notch Rd. At 3:30 pm. VERY dangerous!!! Why was I told to back up and miss my turn in line by 4 cars?? Why did NOONE, not even person that I asked, told me what I needed to do?? What kind of business tells their customer to perform a dangerous task with children in the car on a VERY busy 4 lane road?? My husband has been bringing our vehicles here for YEARS. I tip 30% not for the work because frankly I have NEVER been happy with their work for the $40-50 I wind up spending, but because there are so many workers. I always want to be sure they all get a decent cut. NEVER AGAIN. Husband has been told "Don't you ever bring my car there again. EVER. Gave it 1 star because there was no lower ranking to choose. Your loss Sparkle. I know for fact you don't get tippers there like me. (WAS) read more

Best car wash ever very professional always happy with the condition of the car after the service and the tire shine last for days!!!!

Slow as Christmas. Arrived when there was not that many cars in the line and it took forever for them to wash and dry my vehicle. Don't use if you're in any kind hurry...because they're not. read more

I was very disappointed and after I pointed out my car was not fully clean, they tried again and still missed every spot pointed out.

Inefficient and slow. 20 minutes waiting for a basic wash at 10:30 am on a weekday with 2 cars in front of me... I would not suggest coming here unless you are looking to waste some time. read more

If I could give no star I would . I went in today to have my pathfinder cleaned . I knew that I needed extra vacuuming and I told that to the person before I gave him the keys . Needless to say, it wasn't a good job at all. Stuff was left between the seats and by the front mats . I showed it to the guy who was drying and told him that I was on my lunch break and couldn't go back threw. However when I arrived back at work my grill still had dead bugs stuck on it and the over all job was not pleasing. I will not be going there again . read more

I'm very skeptical of where I take my car for a wash and this is the only place other than maybe a detail place that I trust right now in Columbia SC . The only con for me is it costs $40.00 to get the best package for my SUV. From what I'm seeing that is a "fair" rate nowadays anyway. I recommend Sparkle over any other car wash in the area. I wouldn't call it slow, they just take their time and always have customers. Expect a 30 minute air conditioned lobby wait while the magic happens. read more

I took my car in to be washed at the Two Notch Road location on 2 August 2015. When I got almost all the way home to Irmo/Ballentine I stopped for gas. I opened the hatchback to get something out and noticed a big, diagonal burn stripe about 3-4" long almost in the center of the carpet in the hatchback. I know it was not there before as I'd just taken everything out of the back of the car that morning, and it is pretty noticeable. For one thing, I do not smoke, and honestly can't recall ANYONE ever having smoked in that car. I called the car wash and spoke with someone named Patrick, who said he was the manager and owner. He was a bit defensive, but said I could come back to the store and look at the surveillance footage. I had to cancel an appointment and drive 18 miles back to the store, but I told him I'd be there in 20 mins. When I got there I went to his office and I thought we were going to review the tape, but he said he wanted to go out to the car and see the damage. We did so, and he immediately said that that burn had been there a long time. I told him it had not. He the called a couple of his workers over and they said they remember it being there. I said they were mistaken. Patrick then told me I was lying and to get off the property. I said I wanted to review the videotape and he said no. I then started writing down the address and asked for his last name, which he refused to give me, and he rudely walked away. It is not even about the burn that his staff left on my car's carpet. It is now mainly about his calling me a liar and implying I am a thief. I have never been so offended in my life. His customer service skills are pathetic, and he claims to be the owner/manager? I somehow find that hard to believe. I don' know if I have any legal recourse, but one thing I can and will do is write a scathing review of his company in any venue I can. I would never even think of running some sort of pathetic scam, and I certainly wouldn't drive an extra 36 miles out of my way to be insulted like that when he himself had invited me to come review the tapes. I would suggest to anyone in the Columbia area to avoid this rude man's businesses, which I gather there are 4 of. Go to Frank's instead. Michael Carroll 803.653.1594 read more