I have only taken my computer in for one repair here, that's how you know it's good service. Thanksread more

Poor buisness conduct. Poor customer service. Lousy policies. Price increases every 6 months.if you…read moreare 20 days close to your due date they will disconnect with out notice. Then have to pay first month deposit and connect fees all over again.

From the owner: Serving more than 800,000 customers in 21 states with high-speed internet, cable television and…read moretelephone service, Sparklight (formerly NewWave) provides consumers with a wide range of the latest products and services, including wireless internet service, high-definition programming, and phone service, with free, unlimited long-distance calling in the continental U.S.

4 different individuals have knock on our doo. They are pushy and will not take no as an answer!read more

Have been out of service for 4 days, can not get a tech for 3 MORE days. Was literally on the phone…read morefor 3 hours the first time and almost 2 hours the second time trying to get an appointment that was not 6 MORE days out. They discriminate in this area, and shove us to the back of the line for service because there is not a "home office" in this area, the closest one is in Watseka, Illinois. So they service all of that area first and we wait days and days for a tech. Then they want you to conform to their scheduling, and sit and wait with a 4 hour window of when they will arrive, like none of us have a job or any responsibility in life. THEY give you the date and time they can arrive and if you can't take that appointment, its OUR fault! I say there are enough complaints for a class action lawsuit, because they advertise "Fast, reliable service!" .... The CEO Rocco needs to get his people in check and figure out what the problem is. They are a multi BILLION dollar corporation, there is NO excuse for the service we receive. I would select zero stars, but I have to chose one in order to post this review.

Mediacom fucking sucks. Our internet goes out multiple times a day. Constantly restarting the…read morerouter. BS service. Wish I could give 0 stars.