Sparkling Image Car Wash is under new management. I absolutely love Rebecca. I'm a membership subscribe. The team is extremely thorough and I receive excellent service. read more

Been coming 10 years drove up and said need the wheel deal $24.99 bur he said he had only a $35 or $44 option availability?? 115 pm on a Tuesday Noone is hear! They have proced themselves out of the market a normal wash should be under 20$ 25 for Deluxe wash max. I've been driving thru or doing it myself. That's 4 vehicles so I don't see those place in business much longer. read more

Very disappointed in the car wash we received. We bought the $44 car wash which was supposed to be the top of the line clean and interior. I could've paid for the $30 wash and received the same service. I even asked what the difference was and was told the $44 is a thorough wipe down and much deeper clean than the $34 but actually it's the same thing. The guys cleaning the car don't even look at what we paid for. The mats in the car still had dried dirt. All the doors had shoe prints where the boys kick open the doors. Snapped a pic of the screen to show just one example of the cleanliness a $44 wash gets you. Avoid this place. Wash it yourself at one that gives you all the materials to do it! At least you get what you put into it. read more

Sparkling Image Car Wash - $44 wash not worth it!!! - Auto Detailing Near Me - Colleyville, Texas

I had a scrap with paint transfer on my truck. When I went in I asked if they could do anything to fix the paint transfer. The detailing supervisor looked at it and said they could buff it out. He gave me a great price and got it done. Looks great. read more

I visited this car wash this morning, and the entire team did an outstanding job! It's fast, efficient, and my car came out spotless--definitely the best option in the area. I have to give a special shout-out to Irene; if you're lucky enough to have her working on your vehicle, you're in for a treat. She's one of the hardest-working people I've seen in a long time and truly takes pride in her work. I'll absolutely be coming back--highly recommend! I am from Colleyville and have been to many in the area! read more

Always do a good job. Knowledge courteous employees Wait times are reasonable, unless they are really busy read more

Sparkling Image Car Wash - Clean Lobby - Auto Detailing Near Me - Colleyville, Texas

Great job with the wash. They really did a fabulous job waxing the vehicle. The ladies took great care covering the scratches. read more

Sparkling Image Car Wash - Detailing was great. This 2003 Toyota had lost its luster. They did a fabulous job hand waxing the suv. - Auto Detailing Near Me - Colleyville, Texas

I used to come here all the time to get all of my cars cleaned but after the way I was spoken to today I will never return. The manager was overtly rude, and instead of politely explaining that my car was too dirty for service I had signed up for told me "you need to clean your car better before you bring it in" Just so unnecessary- fine! I'll take your advice and clean my car myself instead of paying you. read more

I'm a monthly customer and have been extremely happy with this location. If you wash your car at least 3 times a month, then the unlimited washes is a great value. The staff is friendly and always do a great job!! read more

I don't usually go full service but did today and the service was fantastic. Greeted by a very friendly gentleman, and the owner/manager was outstanding. Highly recommend! read more

It seems strange that I got my van serviced on February 13th 2026 then on the Monday following, I noticed my windshield had a huge Crack I'm very disappointed and I can't recommend this car wash place. I won't be returning to this place again. Something must be wrong with their washing mechanisms in the drive thru thing because it sure is odd so many people's windshields get cracked at this location. I give this location 0 , but Google makes me leave at least 1 read more

The exterior wash is usually pretty good, but the interior is always sloppy and rushed. I came home today and said to my wife, 'That place sucks.' Her response was, 'You always say that.' I was gifted a couple of Full Service Wash Cards, but now that those have been used, I'll give Mustang a try. read more

I just returned from a long trip to Illinois. Car was covered in bugs so I thought the perfect time to use one of the full service washes I was gifted earlier this year. When I pulled in and asked for full service the person working asked if I wanted the bugs cleaned off. Well, that's kind of the point. He stated if I wanted the bugs cleaned I'd need to pay an extra $10. Seems odd as to me washing a car is cleaning it and all the extras are wax more detailing, etc. I was in a bit of a rush so headed out when they were done. Now, too close to closing and there are still bugs, and in fact the dust on the dash is still there so they didn't even wipe it off at all. I'm sure if I stop in tomorrow I'll be blamed for driving through more bugs. Sure glad I paid the extra :( read more

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Worst car wash company in Dallas Fort Worth. First, I scratched my new Mercedes. The culture of these people is rotten to the core. It's in management, it's in the people that do the work, These guys are already the lowest rated car wash out there and they do not deserve the rating they have. If they're in business a year or two from now, it's only because they got new ownership or management. Do not take your car here. read more

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Have been coming here for a long time now, but today I took in my outback for a wash and it appears the washer completely popped off my rear wiper cover exposing the screw, and cracked the wiper arm. Usually I see these getting taped but very disappointed this happened to my new car. Had to spend 70$ to order these parts, super lame will likely never return with our families business. read more

Sparkling Image Car Wash - Cracked and chipped wiper arm - Auto Detailing Near Me - Colleyville, Texas

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Fully recommend sparkling imagine for a fully bumper to bumper detail!! Look at the amazing job they did ! All thanks to the crew and management of this establishment ! Byron, Nancy, Irene , Everardo all did a great job!Thank you Byron for your great customer service and service I been coming here for 8 years and it's always a great experience! I will be back! read more

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This is the very first review that I've ever done for any business. It's usually not even worth it. $24.99 for a basic interior and exterior wash. It's suppose to include a basic wipe down but NOT your cup holders, they said smh. I don't see where they wiped my interior down. I still have smudges on my doors and dirt that was not vacuumed. I could've just went to the $7 car wash. Shame on me for not double checking my car before I left. They did not do a good job at all and charge $5 per car mat to simply just spray them with water. At least the $7 car wash places allow you to clean your mats for free. I am very dissatisfied and will not be back to Sparkling Image Car Wash. What a waste of time and money. read more

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A clean car is a happy car. A dirty car is a dirty shame. If you've got the time... we've got the shine. A clean, shiny car matters to me, and I like spotless and well maintained. So passing through Colleywood, my daughter's car needed some attention. About attention someone said, "One of the greatest gifts you can give to anyone is the gift of attention." But I digress - as I am prone to do on occasion. SI did an outstanding job, and I'm sure my daughter's now clean, shiny car appreciates it. I do. It's like a spa for your car read more

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If I could leave zero stars I would. Sub par at best and charged $20 to clean 4 mats on top of the $35 cleaning. Was told the front mats were included and then charged for all 4 after the fact. Told me up front inside the doors were not included but they didn't even do the stuff that was supposed to be included. Save your money and go elsewhere. The guy behind me was having the same issues and they were not even busy at the time. I am going to have to finish it at my home. read more

I stopped in here the other day for a quick wash. Randy helped me guide my SUV on to the track. He was so nice and professional. I wasn't expecting for him to spray and scrub the front and sides before I drove in. I exited the wash and a worker quickly dried my vehicle. I couldn't believe how quickly all of this was done and how clean my car was. I will definitely start using this business!! read more

June 1, 2024 - Under recent new ownership, the price for their Basic Car Wash was increased from $17.99 to $24.99; that is a 28% increase in one day! I have been going to Sparkling Image Car Wash (Colleyville, TX) for over 8 years and note that all their prices, on all Sparkling Image Car Wash services, have increased in a manner that is unacceptable, alienates Customers, and forces those who seek fair prices to seek other Car Wash services in the surrounding communities... read more

requested simple car wash with interior cleaning ,charged for wax as well, complained and $5.00 removed from bill but still $24.99 for a wash and interior cleaning. Then they did not vacuum the mat on the driver side. The rest of the process was fine but will never use again read more

Do NOT go here: Bad detail, cracked my windshield, unprofessional, horrible customer service. They cracked my windshield and are denying responsibility claiming "it's the heat and I clearly have a rock chip that I didn't notice," even though there is no rock chip as evidenced by their own security camera manager showed me. After car detailed- dash not wiped and still dusty. Manager very unprofessional. Customer service took 24 days to get back to me about windshield. Manager was confrontational and defensive right off the bat. Told me it was because it's so hot outside. Finally got her to tell me their process for when cars are damaged while in their possession and she said, "you can file a claim but corporate will deny it." Zero service recovery. I'm definitely not the type of person to take advantage of something like that. My car was legit damaged while in your possession. Instead of listening and acknowledging the fact that it was possible that that happened, she was super rude and unhelpful. read more

Sparkling Image Car Wash - The email I received 24 days later to tell me they had investigated and determined they weren't at fault - Auto Detailing Near Me - Colleyville, Texas

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First, the five star review is solely due to the manager on duty Nancy. People like Nancy is why I've continued to drive 30 minutes from my home and pass numerous other car washes along the way to support a locally owned car wash that I've been a customer at for 25 years. Fortunately, in my opinion, the quality has remained above average amongst the competitors but i have to be honest the drive up sales staff has taken many steps back in their approach with customer service. I've had poor experiences with Chris but have never entered a review but today working with another sales lady I felt it was time to communicate with their manager Nancy. Nancy asked me to complete the review and out of respect for her and her hustle I wanted to communicate my poor experiences. In hopes senior management assist with the communication of expectation to their sales staff. I appreciate the hustle of all the employees here as it's noticed and valued from a customers perspective. I simply hope that the sales associates remember that they're the face of the business and customer service and is part of their responsibility. read more

I've been going here for years when it was Simoniz Car Wash...now it's Sparkling Image but should be Rip-off with a side of rude Image. $24.99 supposed to include cleaning of the interior. I get that I didn't order a "detail" and that's not what I expected to get. I did expect that the interior windows and dashboard would not still be just as dirty and dusty as when I drove in. Vac was fine, gals inside who take your payment are nice, Abraham - the one employee who came out from his lunch and helped me when I complained- is very kind and conscientious. Gal who I presume is the "manager" & the guy out there with her (he's actually worked there forever) were a nightmare of rudeness. I wasn't asking for much...mainly that my dashboard be cleaned and the soda splots on the inside of my windshield be wiped off...which is included in the obscene $24.99 I paid. If that girl is your "manager" and responsible for "customer service", ditch her and promote Abraham. I shouldn't have been made to feel like I'm the jerk when I pointed out valid requests. I will never go back. read more

the woman running the front scammed me out of my free full service! Had to wipe down inside of my car myself before I left and still have bird sh*t on my windows! read more

Sparkling Image Car Wash - Auto Detailing Near Me - Colleyville, Texas

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For the second time I have DVD's stolen from my vehicle at this carwash. This time I put them (2) in a bag, in my trunk minutes before my wash. I stopped at a gas station to fill up, and decided to check the bag...Both were gone! I called the manager, Nancy I believe, who promised to look at video and call me back. She never did despite 6 more unanswered calls to this number. I will NEVER go back, but will be very active spreading the truth of what happens here. You WILL GET ROBBED! read more

Lazy managers. They are distance from customers. They are barking commands to staff instead of teaching. Customer Service needs to be taught to all employees. Machine washes car just fine. Don't tip! read more

Great job by Zack today on providing their Ultimate Exterior detail to my '06 PT Cruiser. Also a big thank you to Regional Manager-Danny Monjaras! read more

Sparkling Image Car Wash - Auto Detailing Near Me - Colleyville, Texas

I paid $45.99 for an interior and exterior wash. I was told this was the best package unless wanted I wanted to do $149 detail package. The interior was not done well. Looks like it was barely wiped down with some kind of cloth. Seats were left dirty too. For that price I expect more. I don't feel like there is any difference between this service and the basic $18.99 wash. I don't think they did anything more than what I would have gotten for that price. I tried this location because I was disappointed in the one on Harwood, but now I won't be back to either as both did a poor job. read more

I paid to get my car detailed and they didn't even pick up the stuff in the third row and there were crumbs and stuff all over. I had to go back and ask them to do it a second time and then, even after that, they didn't even clean the seats. read more

Got the wash wax and wheels for around $45. I think they are under new management because they did a terrible job. I've been going there for years and never had my car come out looking that poorly. Brake calipers still had a lot of dirt on them, rims were half way done. I even brought it to the attention of mgt, and they were totally unhelpful. They lost a customer of over 10 yrs that day. I won't be back. read more

I've been going here for years so yesterday I decided to get my car cleaned inside and out. I wasn't interested in detailing but rather a good wash and interior vacuum and wipe down. We waited for 20 minutes to have someone come up to write up our preferences. He then told us it would be $18.99 and to pay him. I'd always gone in to the cashier to pay and asked why I wasn't going there only to be told "She quit. You wanna be the cashier?" I wasn't comfortable at all in giving a credit card to that guy so I left without getting my car washed. I got the impression that this employee couldn't care less about the customers and since employees are quitting and there are at least 3 other car washes within 5 to 10 minutes I predict that their days of being in business are numbered. read more

Once again the service was awesome. My full service was done right. The manager Nancy took the time to explain to me clay baring. That will be next time. read more

I've had a membership here for several years and overall I've been very pleased with their service. I take my suv up there once a week or so for the full service package. Most of the time they do a great job. From time to time it's just an ok job, but that's not normal for them. Typically my car comes out very clean and the interior has been vacuumed and wiped down really well. I enjoy the weekly trip up there as the facility is clean, there is a nice selection of car accessories and there's always something interesting on the tv. read more

was told 1 1/2 hrs to get my Jeep Grand Cherokee washed and detailed. he tried numerous upsells I. addition to the $159 fee. Should have added an extra person. Here I sit 3 1/2 hrs later. Not finished yet. Also he didn't tell me but added $20 to the total because my car is oversized. ??? hope you have time if you come here. read more

DO NOT GO HERE. I have been 2x, they're not thorough. The 1st time- sucked, I went back & they cleaned it again. 2nd time: I paid $29.99 & couldn't even vacuum the seats. Shame on me for giving them another chance read more

Sparkling Image Car Wash - Poor vacuum job - Auto Detailing Near Me - Colleyville, Texas

This place is terrible, the wipe down station employees need to be replaced. The wife and I both took our cars and had to wipe them down afterwards to remove all the dirt. We wont be back! read more

First time washing my car here. The greeter was amazing and very informative. Every other part of my experience was horrible. Since it was my first time, I needed some direction as to where exactly to go... No one actually speaks to you they just point & grunt. The machinery definitely needs cleaning and updating! You could hear every gear and lever clunking ! After my exterior wash was done and I pulled to the drying area, the gentleman drying my car was talking on his phone while using minimum effort to shammy off whatever was missed. But it was like watching a blind man coloring. My windshield still has four smudges on it that said blind man could probably spot. So very glad I didn't get talked into the higher dollar wash and just did the exterior. Can't wait to go home's fact my car closely. Might as well just go to a gas station drive through and chance it. The end. read more

Just went to Sparkling image. I've always used them. Anyone else notice how much the quality has dropped off? When I got home I had to spend another 20 minutes cleaning areas they ignored. Not wasting my time and money going back again. read more