I canceled my membership online on 7/14/2024, as requested when called automated system. I sent an…read moreemail with license plate and requested information, I have a confirmation email. the next month called and left message on automated system and never received a call back. one year later I was still being charged on my credit card. DO NOT SIGN UP FOR MONTHLY MEMBERSHIP, you can not cancel unless you go to the car wash. I moved away and paid for car wash a year after I jumped through all the hoops and they still charged my car. call your credit card company to dispute as they will not help you.

WARNING!! CAR DAMAGED IN CAR WASH AND THEY WILL NOT RETURN EMAILS, CALLS OR FIX CAR…read more You've been warned so if your car gets damaged here just know they will claim they will fix it and then ghost you. They refuse to provide an incident number and/or their insurance info. My car's spoiler was ripped off, cracked, and car scratched. Manager, Camden Hall, claimed to make an incident report and guaranteed my son they would fix car and send incident report via email by end of day, but we never received anything. Only AI bots answer phones, even at "corporate". Will have to take them to small claims court if you want your car fixed. Horrible! After research, looks like the ownership of the company is scamious as well. Goodluck if you choose to wash your car here.

They do a fantastic job here! We've come in here, literally since the day they open. All the staff…read moreare friendly and helpful. It's absolutely a high-quality wash. We found getting the subscription works best for us! If you only wash your car twice a month, you've almost covered the subscription. If you wash it more than twice a month, it pays for itself! Currently, they're running several special offers, I've included them in the pictures which I've posted with review. I feel that they're a great value, no matter what, and the offers make them even better! I highly recommend not only the car wash, but the restaurant and the grocery/knickknack shop inside. While you're there, check out the restrooms. They are extremely high-quality in cleanliness and design!

This Wash Masters car wash is friendlier, , and more thorough than most Wash Masters! Thank you so…read morevery much! Amending my review on Google, as while this is the best Wash Masters, they raised the basic wash from $8.00 to 11.00. As I have my own towels, cleaners etc.., it is no longer the best to drive out of the way for, as I have a Wash Masters closer to me.

Tidal is a good drive-thru carwash with open vacuums. Today they didnt have many clean wipe rags…read morebecause th3ir washing machine was broken. I was surprised they didnt just run them through the car wash. Hehe But usually they have carts with clean wipes and window cleaner. Today i didnt see any window cleaner. The car wash prices run from $20 to $30. They will try to sell you a package deal for a monthly fee. They offer good deals, but usually I wash my vehicles at home, and have an occasional Tidal wash. The Tidal spray waxes are definitely way easier than the hand waxes at home. Good quality as Tidal guarantees their washes...even if it rains.

I genuinely enjoyed going to Tidal Wave Auto Spa and would often drive 30 minutes out of my way…read morejust to use this location. Unfortunately, a recent experience has completely changed my opinion. On May 2, 2026, I visited for a car wash and was told by an attendant that if I purchased a $30 wash that day, I would receive unlimited washes for the next month at no additional cost. I specifically asked if there was a catch because I assumed it involved signing up for a monthly membership. The attendant assured me there was no catch, no commitment, and never stated that I was being enrolled in a recurring membership or that future charges would be automatically billed to my account. Because of that explanation, I agreed. I was never informed that I was being enrolled in a recurring membership, nor did I knowingly sign any paperwork authorizing future charges. A month later, I noticed a $50 charge from Tidal Wave Auto Spa on my account. When I contacted customer service, I was told they had a receipt with my signature showing that I had enrolled in a membership plan. I requested a copy of the receipt, and when it was emailed to me, I did not see my signature or initials on the document. I called back to explain my concerns, but I was unable to get any meaningful assistance or a refund. What disappoints me most is that I likely would have considered signing up for a membership had it been presented honestly and clearly. Instead, I was charged for a plan that I did not believe I had agreed to. I truly enjoyed this car wash and had been a loyal customer, which makes this experience even more frustrating. Unfortunately, because of how this situation was handled, I will not be returning.

Backstory- Truck has always been meticulously maintained since I purchased it new in 2021…read more Originally it was fully coated and has a bunch of PPF on the front end by New Image- amazing shop, specializing in PPF, but over the last few years, the truck has seen some abuse, and only hand washes until the dealer totally destroyed it while there for an extended visit for some maintenance. In came Phil and his team to save the day- and my sanity. Stopped by the shop and Phil walked up to me and immediately saw what was I was referring to. (See before pic) He and his team totally turned it around and brought it back to when it was at its prime. Inside and out this thing is MINT. The paint is a mirror- the reflections are crazy- and I look forward to having a fresh coating for easy maintenance going forward. Inside the leather is smooth and supple and conditioned, glass is gleaming, and there isn't a speck of dog hair or anything inside. Total reset and spotless. I could not be happier with how it came out!! And Phil kept me updated DAILY with the status of my truck; with videos and progress reports. This was such a cool thing to do. And much appreciated. If you're OCD about your vehicles or just need a GREAT detail Philthy's is the place. Phil is an awesome dude and he and Kody of New Image Detail (under the same roof now!) should be your ONLY considerations for anything detail related. They're the best of the best!! True artists at their trade. Only guys I've trusted with all my vehicles. And would never trust another. Thank you again Philthy's!!

I needed my car detailed to pass inspections at the Dallas VPC and Phil went above and beyond!…read more First, I contacted Phil last minute and he was able to schedule me in 5 hours before my VPC appointment time on a Friday. Second, the website stated: "Steam cleaning of all interior surface areas. All door panels, seats and instruments cleaned. Interior vacuumed & glass cleaned. Hand wash exterior, engine bay, undercarriage, and wheel faces cleaned. Exterior protection applied to all painted surfaces." I had dirt and little rocks everywhere from tracking it in my car (it has been raining a lot in Texas), as well as white pet hair in the back seat, and Phil and his team figuratively gave me a BRAND NEW car. When my car was being inspected at the VPC he said, "I'd never have guessed you owned a dog because this interior detailing is spotless." I was already impressed with Phil's work when he showed me the finished product, and I was even more shocked at Phil's work when I was watching the inspector do his review of all the cracks and crevices. Truly amazing attention to detail and craftsmanship! Overall, I can't thank Phil and his team enough for making my car spotless and for helping me pass inspections at the VPC. Check out their website for different levels of detailing, a monthly service membership, motorcycle detailing, RV detailing, etc.

Great service and always reasonable time and love they have a shoe shine guy available Monday-Fri…read morein the mornings!

The outside was washed only because a machine did it. The place was not that busy, but they did…read moreminimal cleaning on the inside. The inside was not vacuumed much and they dragged dirty rags across the sears and dash which left dirt streaks. This place is well below average, the management is non-existent. I had to go over my car when I got home. I will not go back.

Arrived a little prior to them opening, so I ended up leaving to come back. They detailed my Range…read moreRovers interior and exterior. The cost was fair - they definitely made a difference. My seats are a cream / white color and they brought a lot of life back into them (which was my main reason for the full detail.) I would return. They kept my car for about an hour since I had a fuller package detail but I can't complain / I just grabbed an uber and came back for it lol. Excited to have been referred here by a friend! And can't wait to go back. Tip: bring cash it's easier to pay and tip! They do an amazing job. Xoxo.

Does anyone have contact information for the owner of this company? I brought my F250 in for a wash…read moreand they used a chemical on my 1500 dollar a piece rims and destroyed them. I asked everyone there for the owner's information and was told he was out of the country and had no contact info. I am beside myself. Not sure what I can do. Please please do not bring your vehicle to this establishment.

I had a scrap with paint transfer on my truck. When I went in I asked if they could do anything to…read morefix the paint transfer. The detailing supervisor looked at it and said they could buff it out. He gave me a great price and got it done. Looks great.

Been coming 10 years drove up and said need the wheel deal $24.99 bur he said he had only a $35 or…read more$44 option availability?? 115 pm on a Tuesday Noone is hear! They have proced themselves out of the market a normal wash should be under 20$ 25 for Deluxe wash max. I've been driving thru or doing it myself. That's 4 vehicles so I don't see those place in business much longer.