In the current world of prescription-pushing, money-hungry, careless medical services that are…read moreavailable to EVERYONE (not just the richies), Dr. Spalding is a breath of fresh air. She is friendly, really listens to her patients, goes out of her way to avoid prescribing medication when any physical, herbal, or other solution is available. Many of my friends, colleagues, and various people I have met are patients of Dr. Spalding's and they all have rave reviews too! I have heard tons of horror stories (not all were actually HORROR stories but you know what I mean, bad/rude/annoying experiences) from people about their doctors, never have I heard one about her; and since I am already a patient I don't have to worry about trying to get on her new patient list- I've heard she's booked solid! But if you are looking for a new family doc for yourself or your family, trust me that she is definitely worth giving a call- and if need be, a wait! Dr. Eaton, another doctor in that office, is also fabulous- if Dr. Spalding's patient roster is indeed full, you would be just as smart to try and get on Dr. Eaton (also a female).

Called today to ask if they were taking new patients. The office manager said "Sure! What's your…read moreinsurance?" I told her and she asked a rather inappropriate question. When I told her it was inappropriate, she put me on hold, and then got back on the line and said "We are not taking new patients" and hung up on me.

If I could give zero stars, I would. I recently experienced a serious breach of my medical privacy…read moredue to Haslett Primary Care's mishandling of my records. Without my consent, they received my emergency room records--despite the fact that I have not been a patient there in over 4 years. I never listed them as my current provider, and the hospital had clear instructions on who my current physician was. To make matters worse, when I began asking questions, my patient portal with Haslett Primary Care was suddenly deleted. This not only cut off my access to records I needed, but also disrupted my medical care with my current OB/GYN, whose office shared access through that portal. It feels like they attempted to cover up their mistake rather than take responsibility. The entire experience has been stressful, violating, and completely unacceptable. Medical records are supposed to be protected by HIPAA laws, and this situation makes me question how many other patients may have had their information shared without their knowledge. I have filed a formal grievance with Patient Relations, and I sincerely hope action is taken--but in the meantime, I would urge anyone considering this practice to think twice. I have no way to contact them in writing as the patient Portal access was cut off and I have tried several times to send a message on their contact form but get an error message.

My doctor is DJ MacPhail. He is fantastic, my visits and mainly meds managment and he makes things…read morequick and easy, 20min in and out. Additionally, his medical assistant Janel is amazing! I called with issues(my own fault) with my prescriptions and she very calmly and professionally explained what would happen and that she would mark things in my chart. She even went as far as checking with different pharmacies to see if they had my pills in stock! I'll be a continued patient here happily :)

I've been with MD VIP for 6 plus years. it's a nice change from a rushed 10 to 15 minute "Doctors…read morevisit".

From the owner: Dr. Ronan offers a different approach to primary care with conveniences like same/next-day…read moreappointments that start on time and a focus on preventive medicine. His MDVIP-affiliated practice is open to new patients, including Medicare and commercially insured, in Lansing. Dr. Ronan sees fewer patients, which means he has more time to offer. Similar to concierge medicine physicians, Dr. Ronan is available 24/7 by phone. His practice offers the MDVIP Wellness Program, which includes advanced health screenings and diagnostic tests that have been shown to help detect issues earlier.

Moving to a new city and trying to find a doctors office that will fit your needs can be daunting…read more I had a couple of not so good tries, and then I found the family practice team at Avenue Health. First, the staff is pleasant. They greet you when you walk in and the place looks like home rather than a cold sterile Doctors Office. I was greeted twice and taken into a room right on time. I think they are careful not to overscheduled people which I really appreciate. The MA was kind and cheerful and very personable. She took my vitals and did the preliminary questions. Next came the PA, who sat and listened to my story, asked questions and took her time. That was extraordinary. She was thorough and easy to talk to. I've been back several times and each has been a great experience. Staff always is at the ready and completely professional to deal with. In a world where everything's become do it yourself, hands off and very sterile, have a new health is a breath of fresh air. Outstanding.

Always a positive experience from scheduling my appointment to the end of my visit. The entire…read morestaff are so friendly and professional. Michelle is so knowledgeable and always addresses all my concerns. Michelle is truly compassionate. The dedication to a positive patient experience is appreciated! I would recommend Avenue Health to anyone. Colleen Strzyzewski

What a great doctor! Really spends time and sees you as an individual.read more

To further add to this disaster of a healthcare provider, today we received a form-letter from Dr…read moreYoon telling us we were no longer welcome in her office. The simple fact that she has a form-letter for something like this should tell you all you need to know about Dr Yoon and her medical practice. Avoid.

I haven't had an appointment in a while, but Dr. Yoon has been my primary physician for years -…read moreever since I left my pediatrician - and I do not plan to leave her unless necessary! Yes, there are occasional long waiting times, but no more than usual at a doctor's office. I've usually only experienced this when I've been in for walk-in appointments (which are super convenient!). Dr. Yoon and the staff are always friendly and very helpful. She tells things like they are, which I really appreciate - I'm not a fan of doctors who sugar-coat things. An additional benefit of having been with her for so long is that she knows me, and the type of person I am, which she takes into consideration when I have appointments. She gives me my options and will openly discuss them, including what she thinks is the best option for me. I also never feel like just another patient - I think she has a great 'bedside' manner. While I lived out of state for school, she was very easy to get in touch with and would even take the time talk to me on the phone. I'm very sorry for anyone who has had a bad experience, but I think that Dr. Yoon and her practice are great! I would recommend them to anyone.

I have went here for several years and am sad to say that I must find a new Primary Care Office…read more Firstly I have deep gratitude and respect fot thr Doctors, and Medical staff who work here I have NEVER received anything less that compassionate and professional care. The issue is that I was refused care because I needed to have a minor co-pay billed. I had spent a sleepless and painful weekend waiting to see my Doctor. To my suprise I was refused care over a 10.00 co-pay. My insurance covers much more that this. I had no choice but to drive back across town to an urgent care who allowed me t come on payday and pay my much higher co-pay and at a much higher cost to my insurance. I had tissue dammage in my shoulder! This practice has recently grown and I understand that policy must be followed, but patient care must always come ahead of profit.

Had awful experiences there several years ago. Worst thing was I was on a medication, they stopped…read moreprescribing it, and did not warn me about the withdrawal I would experience. Very irresponsible. Have not been back since.