Ouch fit me and my kids in quickly, even during Covid- staff was friendly and professional.read more

Spent over an hour waiting, then seen the np and then rushed us out. My daughter passed out from an…read moreinjection and didn't even check on her. Said we will meet you up front. Bad service.

So glad to have a great Urgent Care close to home. Not that I want to frequent this place but I…read morelook forward to them meeting my Urgent Care needs in the future! They are fast, friendly, thorough, and fast. Yes, I know I listed fast twice. You usually do not get fast at Urgent Care.

We have had to visit this Urgent Care 3 times, unfortunately. Each time we were please with our…read morevisit, and obviously we would return. We found wait times to be manageable, however, they have an awesome option to check in ahead of time. I schedule your arrival time and once you arrive, you are at the top of the wait list. SUPER handy if you are able to plan ahead. They also have a TV that shows you the wait time and your place in line, this is very helpful. We found the staff to be friendly, knowledgeable, compassionate, and have great bedside manner. (Esp with a sick toddler or infant). After ever visit, our prescriptions were called in quickly so that we didn't have to wait long at the pharmacy for them - very helpful. The facilities are clean and inviting (or as inviting as a medical building can be). The weighting area has many different seating options, as well as a coffee and tea station. We will continue to visit this Urgent care (or lab) if we ever are in need.

This place has a lot of bad things about them. First of all it took me 1 hour to get in and it…read morewasn't even busy. Second of all everyone was so rude to my mom and they didn't cater to her needs.

The first three times I came here, I had pretty good experiences. The fourth time, though, was a…read moredisaster. First, while I was waiting, another patient came in with a pretty serious laceration of the hand. Rather than take that patient into an exam room, they conducted triage standing in the doorway from the waiting room to the treatment area. Left bloody bandages lying on the carpet despite there being small children waiting in the area. Then, after being examined, I was assured they would send two prescriptions to my pharmacy. More than 24 hours later, they hadn't sent them, so I called to follow up. I was assured they would be sent "within the hour." Four hours later, still nothing, so I called again, only to be told they couldn't find any records of prescriptions to be submitted. Got a feeble excuse that the doctor on call can't follow up on what the previous doctor prescribes. To me, that's borderline malpractice. Any healthcare institution has to maintain adequate records so that if there's a problem downstream, they can trace the logic back to the diagnosis. NOT IMPRESSED...! And yes, I'm still waiting for a call back.

I was extremely pleased, and impressed with 98.6. From the moment I walked in I was greeted with…read morecompassion, care, and kindness by Jenn, who made sure my visit was a pleasant experience even though I was sick. I was seen quickly, and received the medical attention I was in need of. I highly recommend them, you will not be disappointed!

I have been here three times since moving to the Lansing area in 2017. I have had 3 different…read morepractitioners and they were all superb! They listened without judgment, explained treatment plan, labs and films when necessary.

This urgent care facility is very poorly organized and keep patients waiting for long periods to…read moreget help. After a 2- I/2 wait period the first week, I decided to try the online pre-registration for my follow-up appointment. What a joke!! We arrived 15 minutes before our registration time. Three people that came in after we did were called while we waited for an hour. We walked out. They say on their monitor that they are here to help people and our satisfaction is important to them. How can they say that when so many people (obviously, I am not the only one) complain about the long wait periods. I will never go to this urgent care facility again.

I came in after work at about 5:20pm as a walk-in and they were able to see me within twenty…read moreminutes! They were very friendly and fast here. Turned out I had a moderate UTI so they prescribed antibiotics for me and sent me on my way. I was very pleased with my overall experience there. The facility itself is a beautiful building and seemed very well taken care of. I highly recommend stopping in here for any urgent medical needs, however, I'd recommend reserving a place online. I think I got fortunate that they were able to see me so quickly.

My son was ill & this place was amazing. From intake, until we left, everyone was amazing. As a…read moreparent you really care about who you take your kids to see. It's comforting to know the doctor are also parents & can relate to many of the situations. I was very impressed with the experience of the doctor & the kindness of the staff. Thank you.

We have long used OMG' Urgent Care service and had an especially good experience yesterday that was…read moreworthy of comment. Stephanie greeted us with a smile and quickly got us processed in. Then the M.A. Nicole, promptly got us screened and made the patient feel relaxed and cared for. Finally, the P.A., Rachel ,quickly and accurately assessed the problem and provided prompt and effective treatment. We heartily recommend them should you have the need for caring and efficient care!

I came in twice with multiple symptoms and both times I was told it was "just a sore throat" and…read moresent home. I honestly started to feel like I was being dramatic or imagining how bad I felt. They even told me to come back in three days if things didn't improve... so when a week later I came back feeling even worse, I thought I'd finally be taken seriously. Instead, I was dismissed again with no medication. The very next day I went to another urgent care and found out I had influenza. So no, it wasn't just my throat being a little overdramatic -- it was my entire immune system fighting for its life. I won't be coming back, but I do hope future patients are taken more seriously the first time.

If I could give Okemos Urgent Care zero stars, I would. I called ahead before coming in,…read morespecifically asking if they were busy, and was told it wouldn't be a long wait. That was an outright lie. I sat there, in excruciating pain from a scratched cornea, for over an hour and a half, barely able to keep my eye open. And just when I thought my turn was finally coming, I was bumped back further because a mother with a vomiting baby took priority. I understand triage, but at that point, I had already waited longer than anyone should in an urgent care setting. To make matters worse, when I tried to cancel my appointment and leave, I could not get the attention of a single staff member. I waved, I stood up, I even tried calling from inside the waiting room--nothing. Their complete lack of communication and concern for their patients is appalling. This place is an absolute joke. If you actually need urgent care, go literally anywhere else. I wouldn't wish this experience on anyone.

I took my mother there Tuesday. Prompt. Clean and Excellent bedside manners from Dr. Bishop!! I…read moremyself went in today. Dr. Bishop was not available

From the owner: Memorial Healthcare operates two convenient urgent care locations (Owosso and Perry) for those…read moreminor illnesses and injuries that happen when the doctor's office is closed.

Very good, nice hospital! Have only been in their ER…read more Excellent care, thorough, kind staff. The ER moves much more quickly than many other ERs.

Awful hospital. Most of the staff are rude and condescending with a small handful of actually kind…read moreand caring people. Every time we have went it has gotten significantly worse. It's like they know they don't have to improve because it's the only ER around and people have no choice. They put me in the contamination shower room that had only a bed and a chair. No table, no call light, no tissue, no monitors, nothing. Went at least 3 hours without a single person checking on me (again no call button). Left without anyone going over my test results. Watched them not replace used bed linens and keep the same gown on the bed for 3 different patients in the room across from me. Dirty, rude and horrible patient care.

Lynne, the receptionist, had such Pleasant voice and patient demeanor as she handled all the sick…read morepeople in the waiting room. Even by 9:30 pm, she was still kind and pleasant. Mohammad, the MA, was kind and efficient. Brandon, the PA, expressed compassion and thoroughness to figure out how to help my cough. I had to wait for a while but that unavoidable on a Sunday night.

The staff has no care in the world for the patient.. they are there solely for the paycheck not…read morebecause of it being a passion.. I paid to have stitches put in and had to pay another co pay to have them removed.. my appointment was at 8:45 still haven't been seen and stitches still hasn't been removed and it's 9:20