Talk about feeling like just a number ... The staffs bedside manner and compassion for someone in…read morepain, is non existent. You'll get better custom service from a quick change oil shop. If you're looking for compassionate and understanding health care, I'd keep looking...

From the owner: The Pain Management Center of Lansing (PMCL) has been a trusted provider of advanced, minimally…read moreinvasive pain management treatments in the Mid-Michigan area since 1988. Our multidisciplinary team of board-certified physicians and skilled providers focuses on identifying and addressing the root causes of pain, rather than just treating symptoms. PMCL offers a wide range of services, including spinal and joint injections, nerve-targeted procedures, pain psychology, and physical therapy, to provide holistic care for both acute and chronic pain. We treat various conditions such as arthritis, migraines, sciatica, and neuropathic pain, with a commitment to improving patients' quality of life. PMCL is affiliated with leading health systems like MSU HealthCare and McLaren Healthcare and accepts most major insurance plans. Providers: Dr. Narasimha Gundamraj, MD Dr. Kevin Orr, DO Dr. Malani Gupta, MD Dr. Travis Lee, DO Dr. Luke Guminik, DO Annette Spindler, FNP-BC Nicole Milliken, CRNP Shelby Arnold, DNP, FNP-BC Laura Timm, DNP, FNP-BC Emily Felsing, FNP-BC Don’t settle for a life limited by pain. Discover the difference personalized, expert care can make. Call today to get things started 517-482-7246 or pmclansing.com

Doctor was nice but doesn't follow up at the end if your treatment- she has a staff come in &…read moreremove all of the needles & the Doctor herself doesn't check in with you after a treatment to check with you as to how you feel. Very impersonal & very expensive. I'm also definitely Not happy to find out that they "claim" they don't accept BCNA Insurance & then they actually do collect monies from the Insurance Company after they collected a full price from me & then they submit a fee almost 3 times as much to my Insurance Company & after they get paid - they still try to overbill me. Don't seem willing to settle this out.

What a really good doctor She is.Im so happy I was referred to her…read more She listens and helps with all your needs.You can not ask for a better doctor.Thank you Dr Lee!!! :)

Doctor Wheeler is good in my opinion, his staff was good, Doctor Wheeler was impressive he…read moreexplained everything and the procedure the rhizotomy treatment was the ticket for my condition, the procedure last about a year just as what was explained. I've had it done the last two years and getting ready to schedule my treatment for 2026. Yes when you first meet Doctor Wheeler he can be intimidating but after talking with him I knew he was the right doctor for me.

Dr. Wheeler was horrible. My husband is looking for a non-opioid treatment plan for chronic pain…read more Dr. Wheeler was rude, even mean. He offered no help, no options. Treated us like junkies off the street. Told my husband there's nothing that can be done for his condition except opioids then went on to tell us how ignorant we are for having accepted them from the medical society in the first place even though we were there looking for alternatives. If you want attitude, Dr. Wheeler is your man but if you want compassionate help for decades of chronic pain, go elsewhere. There's not a thing I can do about how he treated us except warn others suffering from chronic pain to run away from this so-called pain management doctor.

Dr. Drayer did a partial knee replacement on my right knee. He explained very professionally what…read moreneeded to be done. I don't know what happened in the last review but I did not get that type of treatment. I have gotten very good care. He has been genuine about my care and my husbands care. Dr. Drayer is one of the few doctors qualified to do knee surgery robotical also. How many doctors in the area can do that? Going through knee surgery is hard enough as it is. Not for wimps that's for sure. I never have felt disrespected from Dr. Drayer in any way. He tells it like it is. Take his advice or leave it and deal with the pain. I choose to take his advice.

I would not recommend this business. Drayer is one of the rudest, most unprofessional doctors we…read morehave ever dealt with. He literally looks down his nose at you when he speaks as if you are some annoyance he has to deal with in order to get your money. He yelled at my wife when she asked reasonable questions about the procedure even going so far as to stand up over her and pointing down in an intimidating manner for bothering to question him. The hospital staff was appalled and two attendants present later came into my wife's room to apologize and stress that they are in no way affiliated with Drayer (they wanted to make that very, very clear). We have talked to others in the area who have had similar experiences. There are lots of competent orthopedic surgeons in the area. Do not waste your time with this guy. I would like to say the unprofessionalism is confined to Drayer but when I contacted the office with a billing question, the billing manager Amy promised a call back and we have yet to hear from her (over 30 days now). Do not even consider this business.

If you need orthopedic care, joints, spine, etc. This is the best. I love Dr. Dorencamp, Dr. Noud,…read moreDr. Ruhland. And if another of my body parts fail, I'll reach out to another specialist there. Also, I found the office to be professional, caring, and prompt in calling me back when I had a problem or concern. Dr. Dorencamp even called me at home to check on me after a procedure at McLaren Hospital. A++++++++++++ !

Came with someone to be seen for a referral, the so call office staff was super loud laughing loud…read moreand talking about the patients saying "just taking anybody, if you want to be seen just come here" another one said "it's all about the money" one sitting at window 4 with a gray headband, blue shirt and black sweater. UNPROFESSIONAL!

I've been a patient of Dr. Ferro's for years, and he and the entire office has always treated me,…read moreand everyone I know who has gone here, with kindness, considerateness, and the utmost of professional care. my pain issues go back decades; Dr. Ferro is the only person who has been able to treat it effectively. Eventually I got a spinal cord stimulator with cervical leads; these stimulators are MRI compatible, and have been for years. It's been miraculous in its efficacy. I still struggle with low back pain but Dr. Ferro has been treating this with very good results for some time. he's absolutely the best when it comes to diagnosing and treating and I trust him, and his staff completely.

Went here for years. Finally let him implant a spinal neurostimulator in my spine. Couple years…read morelater I developed other spine problems. Dr. Ferro just acted like that's impossible because I have the stimulator. He had me get an x-ray and said that the problem is my hip, not my spine. They then set me up with an Orthopedic Surgeon (according to them, the best Ortho Surgeon in the State. The Ortho Surgeon look at the x-rays and took his own and examined me. He told me that their is nothing wrong with my hip and that the problem is my lumbar spine. (this was my issue for getting the spinal neurostimulator in the first place) I called back to Dr. Ferro's office and left a message and waited for a return call. (this is the only way to get in contact with them) I said "The Orthopedic Surgeon says that my hip is fine and that my lumbar spine is the problem" 2 weeks later I called again and left another message just saying I haven't heard back from the first. 3 days layer I get a call back from one of Ferro's office staff. She said "Dr. Ferro said to tell you that you need to find a surgeon" I then asked For what, my back? Or my hip?" She just hung up. After that they would not return my calls. I even stopped in and they were too busy to talk to me.. Left me hanging after I had been a patient for around 10 years. From my experience and the experiences from others Dr. Ferro is really big on a spinal stimulator being the magic cure all. And once he puts it in your problems are gone and he is done with you. The only way to get ahold of Ferro is to call and leave a message to get a call back. It's been like this even before my ordeal. Many times I would have to call repeatedly over a couple weeks before someone would call back. One time the staff person who called said that she had been trying to call me back for a week and couldn't get an answer. Well: #1. You reached me so I know you are calling the right number. #2. You can't lie about that anymore. When you call a cell phone, whether you get an answer or not the phone records the number that called. In that time period I had plenty of calls, but none from them. #3. Even if I didn't answer not only is the number recorded, but it also goes to voice mail where you can leave a message. I had none. So, since cell phones were invented you can't get away with the "I have been trying to reach you excuse". Also, be aware that once you get a spinal stimulator implant you can no longer have an MRI done. Dr. Ferro told me that it not a problem because he can tell as much from an x-ray or CT scan as an MRI. Wrong, I am slowly losing the use of my right leg.. I am about to have my spinal stimulator removed as I have a serious problem now that 8 Doctors and Surgeons have told me they can't properly diagnose me and won't even try surgery without MRI images. I even called down to the Cleveland Clinic and they told me "Don't even bother making the trip down to them if I can't have an MRI done.