Exceptional service! I had a mold problem in my kitchen. I experienced a lot of allergies/sickness…read more I finally contacted them, and they saved me!! My cabinets were infested with mold. My environment feels completely clean now. They are professionals, and knowledgeable in the field of mold remediation.

As a roofer, I have used many restoration companies throughout the years. Mr.Sanchez-Escobar and…read morehis team have been a great addition to my resources. They were responsive, diligent and communicative throughout the whole process. Do not hesitate to call this great team. Looking forward to our next project together. Benito Rodríguez

John, our carpet cleaning technician was on time, friendly and professional. John did a wonderful…read morejob with my carpeting; it looks like brand new. He was fast, yet very efficient. This company is somewhat pricey, but they are worth it. In the past I have supported the carpet cleaning company called "Dirt Busters"; however, the owners of Dirt Busters retired and sold the company. Their work is very substandard. Steammatic did a wonderful job and I highly recommend them.

John was great, texted us when on the way, arrived when he said he would, was very thorough, very…read moreprofessional and we could not have been happier. All the spots are gone from the carpet, and it looks as though it is new. He also cleaned our tiled floor and also did a fabuous job of cleaning the grout and the tiles. Although not terrible, other companies told us the grout could not be made cleaner. They had not met John. His work is fabulous. Great work ethic. Couldn't be happier.

When our almost 25 year old sink and toilet bit the dust and were finally out of commission...I…read moreyelped and found Roto Rooter!! These guys are local and were amazing!! Our amazing plumber was Christian! Came out today within an hour of me calling!! Totally professional, kind and skilled! We highly recommend them!!

Requested an estimate for removal of an old first floor toilet and install a new one. Nothing…read morecomplicated or anything requiring any additional wiring or plumbing. They wouldn't give an estimate over the phone so had to schedule a no cost visit to get the estimate. The guy came, looked at the simple project and then had to go out and call his office as he wasn't authorized to give a price. When he came back, he gave me a price that was almost double what other businesses quoted on the phone. I waved him bye and hired a different contractor.

I just want to say thank you to Servpro. We had a leak under the sink at 1:30 am that flooded the…read moreentire house a few inches deep. There were at the house in about 45min and were so professional getting the water up quickly. They used expert care removing the baseboards and making holes to dry the walls. The whole flood experience was a nightmare, but Servpro made it so much easier with their attention to detail and great customer service, checking on us daily and paying attention to the job like it was their own home! Thanks again to the great ppl who run this branch. They are amazing!!

ServPro is VERY dependable! My fiance and I are both firefighters, which requires us to be gone for…read more24 hours at a time for our shifts. Also, we both work in the emergency rooms at two different hospitals. That is three jobs each! Needless to say, we are so very busy. One day, we noticed our spare bedroom was completely flooded from a busted water pipe! Dan was able to put a lockbox on our front door, and come/go when they needed to do the work. The incident occurred just a couple of months before our wedding day. All of the original stress and anxieties we had about the incident were completey subside when Dan came over for an estimate. They took care of every single aspect of the job, and we had no worries at all! They were fast, efficient, and were very professional. Our room looks amazing. Seth and I couldn't of been any happier with our entire encounter with ServPro. Dan and Jenny were so very kind!

I am very disappointed with the service I have endured from 911-Dry. They did a great job removing…read morethe flooring in my downstairs damaged by a leaking hot water heater. On 9/30, I gave Lance a check for $5,156.79 for restoration of the downstairs. He told me he would complete the work soon. That is the last time I heard from him. I have called him on his cell phone at 360 820 6754, everyday for three weeks, without success. I always get his answering machine. He has not responded to my daily messages. I am going to have to find a contractor to repair the damage to my downstairs and go to court to recover my money. I have been unable to use my downstairs, and my son is living in my garage. This has turned into a nightmare.

Spoke with Trigg and he was so knowledgeable and helpful. He gave us peace of mind but also told us…read morewhat to look out for and how to keep things in the best condition. We will be using them again, if needed.

This company is anything but professional. I hired them to do a job, not only didn't complete the…read morejob, they removed wrong walls when the protocol specified the areas, they did extensive damages to my home, my furniture and my carpet. When confronted with the job not done they wanted to charge me more. They overcharged for service that didn't make mathematical sense. They brought in dirty dehumidifiers into my home causing my family and I to get sick, and then victim blamed saying my home was dirty, even though I have proof my home was dust free! They tell you what you want to hear them wreck your home. Please do not hire. They only care about money and not protecting you or your home. Edit; The owner is saying my claims are untrue. That's why I posted pictures so you can see for yourself! They'll leave your home in a mess and destroy your home. They will claim you make up allegations and refuse to acknowledgment of any wrong doing or damages. Pictures tell the story and I wish I could post all of them. The first picture is my carpet, brand new home, has a white wash where they spilled paint and poorly attempted to clean it, let's not forget they removed the wrong wall in remediation and over charged me for 2000sf of insulation removal but to return the same volume was 1000sf! Oh and they punctured the water lines while stapling the plastic up to the wall, so when we got home, the main water was turned on and it poured into my exposed bathroom wall! They claimed I never let them know about incomplete work yet the date of that message shows that I contacted them, followed up by a phone call. They also tried 2 times to manipulate the post remediation testing by leaving air scrubbers running and attempting to return to my home, which we weren't here for the entire remediation, to turn off the machine right before the mold testing company arrived. The list of dirty laundry and why you should avoid this company is continuous! They're also disputing and trying to remove my reviews! Too bad she can't pull it off of here. Heed warning, go with a bigger company that cares.