all the volunteers do a wonderful job of finding the right home for the surrendered dogs they take…read morein. if you don't hear from them when applying for a dog it's not that they don't care it's just not a good match. but keep on applying , theres always a new pup around the corner ! #adoptdontshop

I contacted the SPCA Montreal ( head office), Les coteauX, and Vaudreuil to ask for help regarding…read moremy cats broken leg. I was looking for assistance in finding an organism that can help with lower cost surgeries for domestic animals because am unable to afford the astronomical cost of a regular vet. The answers were: We can't help you. The 3 options given were: 1. Figure it out on your own 2. Abandon your animal at a shelter 3. Have your pet put down Astonishing coming from a organism for animal protection!

I really loved working there , loved taking care of the animals and people were very nice to me:)…read morefelt like I had finally found a job which I was passionate about even if the pay is not that great.. but in the end, even if I thought that everything was going well, some people were talking behind my back instead of just directly talking to me about the issues. I ended up losing my job with no clear explanation of what happened exactly. It was frustrating because I loved sharing my passion with others that loved animals too but turns out not everyone wants the best for you or anyone. I just know that I'm worth more than an association that believed lies of some backstabbers that just wanted me out of the picture. Be careful and watch your back... no one is your friend even if they're nice to you! All hypocrites:/

I have had pets for about 30 years, and I'm sorry that it took me so long to finally write a…read morepositive review about one of them. To be honest, I've never met a vet I didn't like, but Dr. James Rassi at the LaSalle Vet Clinic goes above and beyond. I took one of my cats recently who had some blood in her urine for an x-ray. When I entered the room with the x-ray scan on display, the technician was still in the room. I took advantage to ask her if the scans appeared normal. She said something to the effect of "well looks like she has some stones..." This freaked me out as I was terrified of my cat having bladder stones and needing an expensive & risky surgery. A minute later, Dr. Rassi walks in smiling. To be clear, he was wearing a mask, but his delight was visible regardless. In my panicked state, I snapped, "why do you look so happy... she has stones!" He quickly reassured me that in fact it was only kidney stones, something quite common with mature cats. No surgery would be needed, and she'll be fine with some additional vet food. After realizing my mistake and absorbing the good news, I was so thrilled that I could have hugged him. As mentioned earlier, I've had great vets for decades, but none quite as passionate and kind as Dr. Rassi. He is truly one of a kind and your pet would be lucky to be in his care.

Wow... I can't believe I almost didn't give this place a shot because of the other reviews. So…read morepleasantly surprised and we have found our new vet clinic for Irie!! Will definitely be comin back here for all our pet needs. We called first. I asked questions regarding starting a new file fee (0$), consultation fee (65$ per visit), and how many vets they had (3...with a 4th on maternity leave until October). I explained we had heard bad things about the owner lady vet (as per other reviews) and preferred to have a different vet than her: no problem we were told and not the slightest hint of attitude or anything. That was impressive! And a good sign. After discussing and deciding we would take a chance with this place...we called back and got an appointment for within less than an hour with Dr. Teresa Sweet (it seemed like a pretty good omen). The place is close to us, so we had a nice walk over. Entered the super clean, well organized, tiny clinic and were greeted and sat to wait. There's help urself coffee and coloring books for the kiddos. The products are surprisingly decently priced for a vet's clinic. (Ex 63$ for a super quality hypoallergenic large bag of dog chow is totally reasonable!) We were called shortly after our arrival and the technician Isabelle was absolutely fantastic with Irie. She saw Irie was nervous so right away asked us if it was ok to give her a treat...that gained points with both Irie and us! She was friendly and helpful and explained so much to us, helping us feel better that we are not to blame for poor Irie's allergies n ear infection. She also patiently showed us how to clean her ears and made sure we felt comfortable doing it ourselves. Then we met with Dr. Sweet...Irie's new vet. She was just perfect! Young but knowledgeable and so super caring and thorough! She examined Irie with tenderness and was exactly as her name: sweet, the whole time. They had many, many, many opportunities to price gauge us ...but they didn't, not once. They even asked if we wanted to pay for the infectious material to be tested or just blindly give Irie a med which may or may not treat the infection (we obviously paid to have it tested being that Irie is so sensitive to meds!). We'll be back in two weeks for a follow up and are so appreciatively happy to have found these wonderful people to care for our pets!!!

I don't like the way the staff talk to me. I've had incidents where I was in a car accident on the…read moreway to an evening appointment and I called advising them of this and they were complete assholes.

I've been coming here for years now for my pets.. and boy have those animals cost me money over the…read moreyears, but the staff and vets have really taken care of us. I highly recommend this place. Convenient parking, plenty of pet supplies and even a Mondu pet supplies just up the road.

Great service. A hidden gem in Valois Village. Super friendly knowledgeable staff :-)read more

Best pet store ever! Staff were super friendly and helpful. Sylvia and team went out of their way…read moreto help me out in a difficult situation. Gulliver gives 5 stars and two thumbs up.

I used to go elsewhere, but I was gradually getting more and more displeased with their services,…read morewhich brought me here. I really like this veterinary clinic! It's small, but has a very efficient and dedicated staff. From the get-go, I could see and feel the difference. They were diligent, helpful, shared their knowledge with you and made sure to explain things accurately. They've treated my dog for various reasons and have always managed to give her back to me with her tail wagging and in much better health. I would recommend them to anybody, hands down. The team at MVH really takes care of you, and more importantly, your pet.

Ok so the positives--the receptionists and the vet techs are great. I felt supported and well taken…read morecare of in their hands. The vet however was a different story. I took my cat there three times and each time she would jerk her hand away from my cat when he resisted being examined. To be fair, he's an obstinate kitty but he's 100% not vicious. His claws are trimmed (by me) and he nips a bit. I would understand an average person being cautious, but a vet reacting by jumping away? Not cool. Every time I went, she tried to convince me to sedate him. And every time my cat was more afraid. I also find that they are very quick to additional tests and treatments. My cat is energetic and playful, his coat is healthy, he eats well, is a healthy weight and stays indoors. Because she couldn't examine his teeth, she recommended I have him sedated to get X-rays and a teeth cleaning (even though from what she did see his teeth were ok). It all felt excessive and I eventually went to another vet who knew how to handle my cat better and took a less invasive approach. Maybe we just had different life/medical philosophies but I wouldn't recommend this for a cat with any spunk unless you don't mind medicating for each trip.

the staff was super nice, helped me carry the heavy things to my car and just overall very kind. i…read morewill definitely be coming back.

Went to two spots. Their payment machines didn't function. The products were all so good.read more

GREAT EXPERIENCE (IN A NONSTANDARD INTERACTION):…read more My daughter and I found a lost dog (small shih tzu - so cute!) roaming the streets and couldn't find its owner anywhere in sight. We brought the dog to this business - since we knew it was nearby - and they graciously accepted to take care of the dog until it's owner would (hopefully) come looking for it. They were also nice enough to take our contact info for communication/updating purposes. Within a few hours, we received a courteous email from the store informing us that the dog owner had dropped by and picked up the dog. Very nice of them to do this and I believe this informs on the kind of "dog store" they are (and the kind of dog lovers they have running the place). If our family ever owns a dog - we certainly feel comfortable with this place. Thank you!

If zero stars were an option, this is what I would leave…read more My husband took our puppy to get his nails clipped and a slight trim this past week. Although the grooming seemed fine, we noticed his eyes were extremely red. While initially concerned, we assumed he got something in it, or had a reaction to one of the grooming products used. However, over the course of two days, the redness did not improve. We took him into the vet today and they confirmed it was bruising and likely popped blood vessels, potentially from being pulled or handled improperly. Our dog is always within our care - we do not use doggy daycare, babysitters or dog walking services, so there is no other explanation than this happening while at the groomer. Our dog is a cavalier and while he is a 10 month old puppy, he is extremely well mannered, rarely aggressive or overly hyper, and not to mention has been groomed prior to this experience elsewhere and has never had an issue. It makes me sick to my stomach that an establishment can boast about such great reviews while clearly handling their clients in an abusive manner. Please, to anyone with a beloved pet, do not bring them here. It broke my heart into many pieces to see the pain caused from this experience.