Pretty solid gym, great location, plenty of parking, amazing atmosphere, super friendly staff, and…read moregreat hours/price. If you forgot your headphones, no worries! This place is bumping good vibes throughout the day. Definitely has everything you'd want in a gym to stay in shape or progress. Also gives me a hardcore home gym vibe.

Pretty solid gym. It has pretty much all the equipment you need to keep yourself in good shape. I…read morelike the old-school gym vibe.

I LOVE the classes. Enrolling each month is a real pain. I…read morefeel great pressure to jump on any class I can find that isn't already filled. i am signed up for 8 classes a month, but by the 2nd day of the month, classes are filled and there are big wait lists. I don't always get the 8 classes I paid for.

Pros: Equipment -…read moreReformers, weights, springboards, and other gear are all in excellent condition. Clean facility - The studio is well-maintained. Morgan is the standout instructor - She's incredibly talented, motivating, and clearly passionate about what she does. Her routines are thoughtful and effective, and she genuinely cares about making the class fun and engaging. Her playlists are also fantastic. Honestly, she could easily launch her own platform or build a strong online following - she's that good. The other instructors could learn from her. Cons: Customer service - Some staff interactions have felt curt, unhelpful, inflexible, and extremely off-putting. Communication needs improvement as well. Confusing policies - The waitlist/cancellation policy in particular is frustrating and nonsensical. Class variety and challenge level - Most of the classes seem geared more toward older participants. Even the Level 1.5 classes weren't challenging, and you have to basically apply or "try out" for a Level 2 class. Morgan's classes and routines were the most effective. Limited scheduling - Class availability is limited and books up quickly, and depending on your membership, you are not able to sign up for classes at other studio locations.

Gross. They say online that there is a free introductory class, however they milk you for every…read morepiece of information you have in a 30 minute phone interview, when a credit card on file, and then insists you show up half an hour early for some kind of a training program. They should just make it easy to on board. I ultimately just decided not to do it. Not a good omen when trying to take the first class is such a pain

I came with family to try it out and I was so surprised. I was expecting it to be brutal and…read morecoaches pressuring you and that's the opposite of my experience. They were helpful but not breathing over your shoulder unless you needed that. I have since joined and couldn't enjoy it more. Highly recommend trying out one to see for yourself!

I visited The Feel Better Lounge today for the first time. I've had IV treatments before but this…read moreplace was by far my best experience on every level. Megan, the wellness director, was very knowledgeable and professional while also having a kind and understanding bed side manner. I plan to join and explore all of their many service offerings.

Great service and beautiful atmosphere! I did the medical weight loss consult and left feeling like…read moreI had a solid plan in place to reach my goals. Getting the IV was a breeze, I barely felt a thing. I would recommend to anyone looking to make health improvements!

I highly recommend CSC RVA for martial arts training. I moved here about 3 years ago and absolutely…read moreenjoy training here. The staff is amazing. Everyone is so supportive. I'm in the best shape of my life.

I started my martial arts journey as a kid with TKD (like so many) and returning to it as an adult…read morewas in my mind an uphill battle. Instead of just finding a place to train, I have found a new family on and off the mat. I recommend this facility to anyone because of the vast variety of styles being offered and the expertise from the instructors. We leave our problems at the door and walk out better people.

Carrie and Fitting It In are fantastic! Professional, courteous, and builds a workout routine that…read moreis catered to your fitness level and needs! Love working with this organization and team!

I have been working with Carrie as a Nutritionist for a while now. She has provided clear and…read morepersonalized information that has helped keep me on track for healthy weight loss. He suggestions are leading to improved eating habits for not only me, but my entire family!

This gym has been a life changer for me. The staff is really nice, educational, and welcoming. The…read moreprices can't be beat. It's a really supportive community environment. I love this place!

I'm extremely disappointed in this Crunch franchise (JF Fitness of North America) for their…read morecomplete lack of transparency and customer service. While my trainer Chris Patterson and the staff have been fantastic, management--especially Fitness Director Nick May--has been the opposite. I have 44 fully paid, unused personal training sessions at the Glenside location. I was told in writing that my sessions never expire, yet no one disclosed that they cannot be used at any other Crunch location. After moving to Norfolk, I learned that these sessions are locked to this single franchise, something that was never mentioned when I signed up and something most customers would reasonably assume would transfer between Crunch gyms. How come I can use any crunch gym with my membership, but my sessions won't transfer? JF Fitness has offered zero real solutions--just "sell your sessions" or drive hours back to Richmond. No one will buy them, and I no longer live there. I even tried to coordinate a transfer and was initially led to believe it might be possible, only for management to completely dismiss it. The lack of honesty, accountability, and basic customer service from Nick May and upper management is unacceptable. This feels misleading and unethical, and I will be reporting it to the Better Business Bureau for failure to disclose critical information. Shame on JF Fitness for taking advantage of loyal members and hiding behind franchise loopholes instead of doing what's right.

Hope this message finds you well. I am extremely disturbed by an experience I had today, September…read more3rd, upon arriving at the facility. Normally I am greeted warmly by a wonderful staff member, but today an unfamiliar staff member named Jake approached me in a manner that was deeply unsettling. As soon as I walked in, he fixed me with a harsh, almost hostile look. He then rushed over to me and abruptly asked, "What gym do you usually go to?" His body language and the way he looked me up and down were aggressive and inappropriate, leaving me feeling highly uncomfortable, unwelcome, and singled out. What made the situation even more distressing was that just moments later, two other individuals walked past him and he made no effort to stop or question them. It was very clear that I was treated differently, and I cannot help but believe this was because of my skin color. This encounter was not only unprofessional but extremely disturbing. It made me feel discriminated against and as though I was not wanted in a place where I had every right to be, especially considering that I could have easily paid for entry that day. I am bringing this to your immediate attention because no member, guest, or visitor should ever feel targeted or harassed in this way. I recommend ANY other Golds gym in the area!!!

This was a really good gym. I'm in town as a guest visiting family, and Carter, Jake Morris, and…read moreThiago helped me and were so kind to getting me back into the system. I honestly can't imagine why anyone would give this less than 5 stars. This was a very good gym when I came to it in high school 20 years ago. It has improved and evolved since then with the really nice lifting platforms. As someone who uses a powerlifting gym, this is pretty accommodating for someone who typically doesn't use globo gyms. You can get everything you need to a variety of strength and cardio equipment.

I had a membership issue and manager Nicholas was very helpful and solved my issue in under 5 mins.read more

Not sure why the ratings are so low... the service is great here. I asked to downgrade my account…read moreto a standard membership and there was no issue. They have two squat racks now which is a big plus for me since I like using free weights. Giving 4 stars since the message chairs are often not working though