A very nicely maintained hospital setting. There is a great deal of activity with the medical…read moreschool attached. The people are courteous and professional.

GO TO HIGHLAND OR CHRITUS. DO NOT WASTE YOUR TIME!!! If I could give this place negative stars I…read morewould. Worst medical care my spouse and I have ever received. The lead ER Doctor is heartless and extremely rude to everyone, including the staff. I even asked a nurse, "is he always that rude?" And answered with a resounding "YES" and other medical staff have confirmed that he is extremely unprofessional and his bedside manner is TRASH. And this man LEADS the whole department of the ER. His name is Dr. Jacobsen. I hope if this man gets sick that no one treats him as poorly as he treats his patients. I have been to this hospital a few times. We thought "surely they cant be this terrible everytime we have an emergency" But I was completely wrong. Once I had a kidney stone and horrible pain with a migraine, and they sent me away saying it was GI issues and "just a headache". Once, I've been up there with a completely torn ACL, they called it a sprain, wrapped it and sent me home. Another time, my spouse was sent from urgent care to the ER and they said it was "just anxiety" when she ended up needing emergent care from a different hospital. She was insulted by the doctor about her mental health and it brought her to tears. We both have rare diseases that require heavy monitoring. The Willis knighton system knows nothing about rare diseases, so if you have one, again, do not go to this place. They won't do anything for you. They seem like their medical care is 20 years behind all other surrounding hospitals. The nurses and imaging staff are the only people who are nice, but they can only do what the doctors say. So in the end you get subpar medical care in the emergency room. There are good primary care doctors and specialists in the Willis knighton system, but god forbid my family have an emergency we will not be going here. And for some if could be the difference between life and death. Take care of your family, go to another hospital

There was a moment in time where Hubs was in a questionable place. He spent his fair share of days…read moreon floors 4 and 6. The staff was accommodating and mostly friendly. I know it can be difficult to maintain a chipper attitude in a hospital. But his caretakers seemed to be pleasant enough when they visited his space. My one complaint would be that despite the giant sign above his head indicating that he is hard of hearing, they all come in insisting on whispering.

normally this is the ER of choice anytime someone in my family needs ER treatment…read more I took my 92 year old mother for recurrent UTI, vomitting, dizziness, confusion, weight loss, and no bowel movement for over a week. We were instructed to do so by our primary physician. Had to basically tell them what to do. Had to ask for them to recheck urine, give IV fluids for dehydration. The doctor ordered a chest XRray for "cough" rather than checking her abdomen. she didn't have a cough!!! Dr Keitz was the rudest doctor I've ever been around. Personality of a wet mop. Absolutely NO bedside manner. Horrible visit today. Made is feel like we were wasting their time.

Dr. Kelly Bihm is the rudest, most unprofessional, and dismissive doctor I've ever encountered…read more After flying across the country to be here for my mother in the ER, he did not acknowledge any family upon entering the room and would ignore anyone speaking to him (and even refused eye contact) unless it was my mother who is a stroke patient and was experiencing confusion and severe headaches. It was clear he was attempting to discharge us with no respect or consideration for what we were going through. I would highly recommend getting him some sensitivity training asap as he has a terrible and disgusting attitude problem and I would hate for any other patient to feel the way he made us feel. My mother actually cried after his foul treatment and even felt afraid of receiving further care at this hospital. On the other hand, the Advanced Cardiovascular Specialist, Kristen Keener, stopped by and was so incredibly kind and pleasant and extremely thorough in her explanations. She answered and even welcomed any questions we had as opposed to Dr Bihm's sour and dismissive attitude when it came to our concerns. She truly came in and saved the day making this experience much more positive and helped to cheer my mother up after being so poorly treated. She really made all the difference and is the only reason I am giving this even one star.

All the departments seam to be pretty friendly and helpful. I've been going to the GI department,…read moreheart, and lady doctor. Imaging, etc. Billing is easy to read understand and pay by E. Scheduling is also easy and in most cases they aren't so backed up they can't get you in w/in 7-10 days. So far I'm happy with all the departments and content to stick with them.

Because YELP removed my review. Samantha (the charge nurse for the weekend of July 5, 2026),…read moreStephanie, Kaitlyn and nurse Paul, ALL HORRIBLE NURSES WITH NO PROFESSIONALISM at this emergency room. Rude and disrespectful and get mad when you speak up for your family members. My great grandmother is in the ER for chest pain and elevated BP and had been stuck unsuccessfully several times, plus also had to use the restroom and we were told someone would come help her do so but no one came and because my mom was speaking her mind about the delay in time and multiple needlesticks, they called security on her and put her out of the ER. And after my mom left, my aunt was still there and the nurses were unprofessional enough to be talking about a patient's family even though they put her out of the ER for the exact reason. UNPROFESSIONAL AND RUDE. THEY can do whatever they want without consequences and it's ridiculous. I feel the difference in reviews is based on race because they treated this black family with so much disrespect and I'll keep reviewing and reporting until this gets to the higher ups and something is done about the rude nurses at this facility.

LSU and Ochsner partnered on the cusp of 2018-2019 to deliver expanded services to Northwest…read moreLouisiana as well as neighboring Texas and Arkansas. So far they have broke ground on a multipurpose space, expanded the medical school class and brought in a new pathology computer system.

Highly upset about their dental and will not be goin bk....My daughter went to DR.Neely supposedly…read morehaving 4 teeth extracted came out with 13 removed keep in mind my child is only 8.....P*ssed is an understatement

I attended a very stimulating conference here about transplant medicine. The doctors here are…read moreintelligent and dedicated.

My grandson is in the NICU there and they have been wonderful to him and my daughter..thank you to…read morethe great NICU

The old Schumpert hospital is now the Ochsner LSU Women and Children's pavilion. This place still…read moreneeds a ton of work before it will be fully functional but there is a lot of potential.

My review for this establishment has also disappeared. Though it was an okay review. Hubs has been…read morehere many many times. Had surgery here. etc. I've got no complaints except maybe the coffee could be better. I don't know why but I'm missing pictures- reviews and my regular/ duchess status dropped from 40+ to like 12. Now that I do get. Anyhow- the other stuff I don't understand. Dang it. Where's my pictures?!??

This hospital is dedicated to patient care, as well as student (and patient) education. The walls…read moreare covered with research they have done recently. The people are just fantastic.

Extremely unprofessional. To get a simple medical form filled and sent back to another provider has…read moretaken over a week, in which time the form was lost by the staff twice. My request for an ETA was met with attitude and complete lack of care for my situation. Where is the southern hospitality? Where is the unconditional and continued care for a long time patient?

The question is what could improve? The improvement would be to relieve Dr. Bhim of his duties! He…read morewas the ER doctor on Friday, March 20, 2026 when I went in after falling at work. He came into the room, murmured his name, didn't acknowledge anyone, not even me as the patient. As a matter of fact, his back was turned to me the entire 3 minutes he was in the room. He didn't know if it was me on the bed or someone else...never asked my name only, "what's wrong with you?" I was in so much pain. He is insensitive, rude, unprofessional, and does not need to be in the Healthcare profession. My coworker and aunt were in the room as well. My coworker asked if they could check my glucose because I had gotten lightheaded. He typed something on the computer and then looked at her and said, "anything else?" I then asked if I could get something for the pain if it wasn't too much of a bother. At that point I felt like I was in an inconvenience for him. I asked the nurse if there was another doctor on duty, but she said patients can't change doctors. I was in too much pain to go somewhere else. I also plan to file a complaint with the CEO and/or hospital's president. He slammed the door on his way out without saying what would be done.

Visited my Uncle these past couple of days and was amazed by the kindness and caring spirit of all…read morethe staff--and I mean that all the staff. From the housekeepers, to the nurses, to the providers everyone was amazing! I wish that we did not have to meet these amazing people under these circumstances, but I am so glad that they took great care of my uncle and family!

I used to use their gym.I had a heart attack in November and only went to the gym once.When I tried…read moreto quit on December 2nd,I was told I had to pay for another month and they don't care how often you come or why you don't.I decided then I would never be back. They lost $40 a month because they were greedy and didn't care about me. The food in the cafeteria is great and affordable but they lost money in there too out of greed