Keep all your checks and bank statements also if you pay online make sure you write the transaction…read morenumber..THEY DONT SEND OUT BILLS. Got January Bill I had already paid called and they give you the excuse that their billing is Quirky...

Make sure you know where you're going when you're trying to find this place! They have about 3…read moredifferent locations in the Downtown Bham area! Once we found the correct one, the wait wasn't terrible to pick up medical supplies. It took more time visiting all their locations first! Employees were friendly and were able to send me on way fairly quickly. I do like that the receipt they provide is electronic vs paper.

If I could give them less than a star I would. As a short summary, I was referred to them from a…read moresleep dr. I was told in writing what my cost would be. I was charged monthly for a machine PLUS the COST OF RENTING IT. After numerous atempts, AND hundreds of dollars, I went directly to the office(11/2025), since 7 phone calls were unreturned, returned the CPAP, asked for and paid any outstanding bills. JUST TO BE RID of this company. 5 months later I continue to get billed for things/visits/machines that were prior to my coming in and turning everything over. I've called MANY times since getting the first bill in January, for services from JUNE 2025, AND HAD STILL NEVER GOTTEN A CALL BACK. I'm filing a formal complaint with St. Vincents, UAB East. PLEASE NOTE that if you get a cpap from them you are not renting to own, you will be charging a recouring fee monthly, regardless if they told you in writing that your insurance would cover it, regardless if you met the 90's of use and app updates. You can purchase a much nicer machine for $700 LESS and own it.

From the owner: St. Vincent's Home Medical Services, conveniently located in the heart of Birmingham, Alabama,…read moreoffers a wide range of top-quality medical equipment tailored to suit your unique healthcare needs. From advanced medical devices to comfortable mobility aids, every product is meticulously curated to enhance your quality of life and empower you on your path to recovery and well-being. Trust St. Vincent's Home Medical Services to provide exceptional medical supplies and equipment, catering to your individual requirements with compassion and unparalleled customer care.

If I could give zero stars, I would. This company has been overcharging my elderly mother by nearly…read more$400 per month for a Barton Chair, and despite months of waiting, we have yet to receive a refund for the overpayment. To make matters worse, the chair has been fully paid off, yet they continue to withdraw $400 from her account. Repeated phone calls and emails have gone unanswered, leaving us with no choice but to resort to this public forum in hopes that someone with a shred of integrity will finally address this egregious issue.

They never picked up the phone. I called many times all throughout the day. I am disappointed in…read morethis company.