I had a very positive experience with Blue Chip Auto overall. They did an excellent job installing…read moremy windshield--everything looks great and the quality of the work is solid. What stood out to me even more was their service recovery. There was a small item I had requested that was initially overlooked. While it was inconvenient to have to come back another day, John handled the situation the right way. He was genuinely apologetic, took full accountability, and made sure it was addressed without hesitation. That kind of ownership goes a long way. Mistakes happen, but how a business responds is what matters--and in this case, they showed professionalism and care. I left feeling respected and taken care of. I would absolutely recommend them and would use their services again.

It doesn't get better than these guys! I chose Blue Chip to replace my windshield based on the…read morepositive feedback and they didn't disappoint. I requested a quote online over the weekend and received a call Monday morning. John set me up with an appointment and ordered the windshield then and there. What was the most helpful that he called my insurer while I was on the phone with him. My insurer told me that the crack had to be larger than a silver dollar to cover replacement. They went on to say that Blue Chip was not a partner of their insurance company. I asked the insurer if that meant that they wouldn't cover the windshield if Blue Chip replaced it. John promptly jumped in and told me that the windshield would be covered 100%, but that the warranty would be covered by Blue Chip rather than my insurer. I appreciated the clarification. He told me that there would be zero out of pocket cost to me. The insurer told me that the repair would be covered and John did the rest (which was literally everything). Blue Chip replaced the windshield right in my driveway, again, at no cost to me. The service tech, Dan, was on-time and went out of his way to answer my questions, like calibration of the camera. Since my vehicle was newer, it had a camera for emergency braking and adaptive cruise control, which required calibration by an authorized tech when the windshield was replaced. Blue Chip took care of that as well. Dan showed me where the camera was mounted and why it needed to be calibrated with the windshield change. Dan was professional, competent, fast and friendly. In the end, I got a shiny new windshield installed by professionals at no cost to me. I have found my permanent glass company!

After three attempts across two different appointments, they could not properly tint my windshield…read more They blamed it on a vehicle manufacturer defect! They wanted me to come back a THIRD time to have one of their "better" installers do the work, but I accepted a refund and sincere apology instead. The first time I was in, the installer soaked my armrest so badly it made my shirt wet and caused damage to the arm rest material. A different company had zero problems and took a fraction of the time at a lower cost. I personally asked the installer for the different company if there was anything difficult and he looked at me confused. He said there was no problem tinting the windshield. Therefore, I feel like Xclusive lied to me and was using subpar installers. The only positive thing to share is that the tint on my side and back windows came out nicely.

Tried out a new glass company as we always want to keep things local as much as possible. Sometimes…read morethat can prove to be difficult when things go badly and companies don't do what they say. It ruins it for all smaller outfits but we took a chance again and glad we did. Xclusive auto glass was extremely easy to work with very communicative and professional. Technicians arrived on time and finished all vehicles in a timely manner though we had given them all day. Will definitely be recommending this company to anyone that asks or sees the clear difference in our new glass windshields

BEWARE: This company operates under the following names: -…read moreAJ's Auto Glass, LLC - Mile High Automotive Creations, LLC - CTA Auto Sales, LLC - Arizona Auto Glass and Tint, LLC - Auto Glass by Ty, LLC - Chase Auto Glass, LLC UPDATE: AZ Attorney General Files Lawsuit: http://www.abc15.com/news/state/mark-brnovich-files-lawsuit-against-auto-glass-business-for-placing-telemarketing-calls http://www.azcentral.com/story/news/local/arizona/2016/06/14/ag-windshield-repair-service-ignored-do-not-call-list/85889260/ Eight years of PURE HELL!! Three years of politely asking them to STOP calling me, remove me from their telemarketing list and telling them I'm on the No-Call list. Two years of filing complaints with the BBB and the FCC, plus YELLING AT THEM. Three more years of anguish with no end in sight. I have asked, I have begged, I have pleaded, I have been polite, I have been rude, I have been BELLIGERENT, I have BLOWN AIR HORNS In their ear. NOTHING WILL STOP THESE VULTURES. They have called me no less than 200 TIMES and I've NEVER bought one additional thing from them - do think they might get the hint? Phone numbers used by AJ's Auto Glass: 480-848-4456 480-532-9188 928-717-5324 480-967-7195 928-583-4863 480-278-7312 PLEASE EVERYONE FILE A COMPLAINT with the links below !!!!!!!! https://www.donotcall.gov/ https://www.bbb.org/consumer-complaints/file-a-complaint/get-started https://consumercomplaints.fcc.gov https://www.azag.gov/complaints/consumer

I have literally asked this company over the past 10 years to remove me from their call list. 3…read moredays ago I received a call and told her to remove me. Today I get another call from them and I told them to remove me again. I have not owned the car they are calling about for at least 10 years. I would never use this company for anything as they have never respected my request over the past 10 years to remove my number. They have called me from 480-848-4456. Below are helpful linksl. DO NOT underestimate how effective it can be to file a complaint with the Better Business Bureau. I used the BBB previously to stop unwanted solicitations from a particular company and within 10 days I received a copy of their reply to the BBB with their assurance I would never be contacted again... and I haven't been. https://www.bbb.org/consumer-complaints/file-a-complaint/get-started https://consumercomplaints.fcc.gov/hc/en-us/requests/new?ticket_form_id=39744 https://www.azag.gov/complaints/consumer You CAN put an end to these calls. After you have informed these people that their calls are unwanted, take the above action, fill out the complaint forms... and you'll see results. If you can record their phone call, even better. Be polite, state that you don't want to called and will take action if the calls continue. Be aware Arizona is a one consenting party call recording state. You have no legal obligation to inform calling party he/she is being recorded.

I am updating my review. I had one tech come out who broke a couple of pieces of glass trying to…read morereplace after a golf ball broke one. After that I couldn't open my window. They replaced balances and did warranty work and windows work better than ever. (Single pane and large in stucco home). Thanks to Bob !

They are awesome! Very responsible and care about the issues you are having. I had another…read moreelectrician flake on me 4 times. The came the exact day and time period that they said they would. Kudos to Marcos and Ashley.

Our windshield was hit by a ball at the baseball fields, and Michael R. provided excellent customer…read moreservice. He got us in the same day and even helped contact our insurance, so it ended up costing us $0 out of pocket. The new windshield looks great and comes with a solid warranty. They even offered mobile service, but we chose to go in--and we were in and out within an hour. Great service and value!

5 stars all the way…read more They repaired a rock chip on my VW ID.4 and made the process incredibly easy. The repair was done quickly, professionally, and the result exceeded my expectations. The chip is barely noticeable now. Customer service was top-notch -- friendly, respectful, and efficient. I truly appreciate businesses that stand behind their work and treat customers well. I will absolutely use them again and recommend them to others.

The first thing I noticed was how immaculate Bill's shop is. That bodes well for the kind of work…read moreethic he has. He did a great job for a very reasonable price. I'm very happy!

Bill is a great guy with decades of experience. He's the only guy I'll go to for window tinting…read more Great service and quality ceramic film.

Called, the owner immediately got my insurance company on a 3 way call, she booked my windshield…read morereplacement, I got $100 cash and a very nice young man (Tony) came and installed my new windshield! I'm just wondering why I got an email from "Safelite Auto Glass" asking me for a review?? Wierd!!

Great folks. Quick work. Happy with the result. I would do hire them again for my windshield issues.read more

A+ service. Experienced, friendly staff, accommodating and efficient, family owned. I highly…read morerecommend this company.

Accidentally called them instead of that other place. Looked at their reviews and decided to give…read morethem a shot. They did a great job and were great to work with. Will do business with them again but hopefully not any time soon. Never a good day to get a rock hitting your window.

Dependable fast service Price was reasonable…read more Very professional and respectful Definitely recommend this company Thank you again very much 5star quality service

First off, Doug who assisted me getting my windshield replaced is absolutely beyond professional…read moreand amazing! He was able to get one of his top specialists Jessie to my location and under two hours and finished everything along with calibration that needed to be done and just under two hours as well! I highly recommend this company and will be using them in the future!

After my windshield replacement disaster a few years back, I was more than a little nervous to have…read moreanother one replaced. But I needed one done. Some researching and i found Debra and Jesse with Mountainside Glass. Debra handled the insurance claim for me so I literally had to do nothing on my end. And both Debra and Jesse reassured me that they would take good care of me. While Jesse was there, the hubby asked about a chip in his windshield and Jesse took care of that since he was at the house anyway. Chip repair was pretty reasonably priced. From the first call last Monday with Debra to Jesse performing the replacement 2 days later, it was nothing short of a great experience.

Mountainside replaced my windshield in a smooth, efficient and professional manner: they came to my…read moreplace of work and did a great job. And it was all complete in less than 24 hours of calling to schedule!