The American Red Cross Donor Center on Sam Rittenberg Boulevard in West Ashley is a convenient…read moreplace to donate blood and much more. The staff here is very friendly and accommodating and makes the process very easy to get through. Good experience coming here.

In 2022 I donated platelets 20 times and whole blood twice. I started this year off with power red…read moreas my daughter was having implanted a left ventricle assist device and I knew she would need blood and this was a motivation for others to also donate blood to make sure we were replacing the blood she received. I will recommence platelets the middle of June when I become eligible. I am 91. This facility is outstanding but even sometimes things don't go as well as you would like. But before I become critical of any inconvenience caused to me, I think of the patient and the patient's family waiting for blood or platelets and my inconvenience pales into insignificance. My daughter would not have survived without these donations, as is the case with another 5 million or more people in this country alone. So, I appreciate the efforts of all the Red Cross personnel, and all those who donate. I give them five stars also. And to realize that age 91 I can still contribute, that because of my donation, another will be able to get out of that bed and go home and maybe live to 91 also makes this old guy feel pretty good.

I give blood as often as I can. I have been doing this for years, way back since college. Usually…read moreit's a good experience, with every now and then a hiccup. No hiccups this time. Art was great, not to mention a good conversationalist. Although they were short staffed, both him and his female co-worker did what they had to with a cheery attitude and making our donations feel more than worth it. I recommend giving here when you can. It's a clean, warm atmosphere. Thank you all for doing this with such positivity each day!

Love it here! I've been living in the Mt Pleasant area for about a year, and I donate as frequently…read moreas I'm allowed, so I've been to this Red Cross location quite a few times. Each time has been pleasant and professional, regardless of how many people are there to donate. Today, I made an 11:15 appointment online the night before (and I was glad I did-- there were only two available appointment slots all day long!). I didn't do the Fast Pass question-and-answer preparation beforehand. I have in the past, but this time I didn't feel like getting out my laptop. This time, however, they told me it can now be done on an iPhone, which will be good to know for my next visit. I was the only one there when I arrived, and two phlebotomists were working. While Latoya was getting me prepped, though, three more donors came in. All were handled quickly and efficiently. I was in at 11:15 and out at 12:15. No pain, no problems, just a pleasant experience I'll be happy to repeat in 8 weeks. Thank you, American Red Cross!

They cancel appts if you're late yet they don't see you for 1-2 hrs after your appt time. Poor…read moreplanning. Someone on staff needs a bad review for their management skills. Why would anyone wait 3-4 hrs to make less than 100$s. I bet staff makes more and probably get bonuses on number seen for the day. They should leave comment cards so that the district manager can get true feedback.

They won't pay you. Then be upset when you rush for compensation. Completely unsatisfactory. The…read morestaff is competent, while the management is subpar if not inadequate at best

I have been a faithful, regular donor for around two years now…read more The staff is very professional and friendly. The office is always clean and sanitized. Sometimes it can be very busy; the staff is well organized in multi tasking and the group works in harmony together rotating roles to handle an array of situations to keep things moving smoothly. Today as I sat down to donate, 2 seats down a gentleman had a seizure, he had a prior condition. I observed staff members respond in an expedited and calm manner to stabilize the gentleman until First responders arrived. Quality and compassionate care.

I used to give plasma and one time there was an issue with a clog during the process... ever…read moresince... and a year later... I get turned down bc they claim my vein is too difficult to stick. It seems like they have me flagged now. I've tried to go elsewhere and I get evaluated and rejected and do there must be a note in the data base. Well it was fine for quite a number of visits so it's an unfair prejudice. I recommended 3 friends and a family member who still go.

They just stand around talking to each other when they could easily put me in a bed and get me out…read moreof here. I hate when people don't want to do their job.

Found in error. Not disappointed. Have been trying to find a location to donate double reds…read more(plasma + blood). Called this business and there was no wait. All staff were friendly, honest, professional and compassionate. As a new participant the process took almost 3 hours. Which, I was told prior to starting the process. Refreshing honesty. All the years I have donated in the states of PA and MD, I have never been offered or a expected money. They actually paid me $75. My purpose of donation is to help those in need of blood or plasma. I will continue to donate as the end result is my donation may save a life. However, I do appreciate the money for my time. Highly recommend this place if business.

I'd been dealing with some health issues and been brushed off by my primary care and a specialist…read moreand told that all i needed was to be consistent and I'd reach my goals. My first visit with Melissa Altman she listened, took my concerns seriously, and made sure that I got to ask any questions I had. She was very thorough in her review of my initial questionnaire and in her follow up questions based on my responses. My second visit was just as great and I was extremely satisfied with the lab results and the treatment plan prescribed. The rest of the office staff are so friendly and welcoming. I had to bring my toddler with me and he is all over the place and they were so understanding and tolerant of him. They accommodated my son and me and I am so grateful. Will definitely continue to see them. I highly recommend Merge Medical. Especially if you're struggling to get to the root cause of issues you're having and feel like you're not functioning at your best!

I think under normal circumstances I would have loved to proceed with a treatment here but when I…read morewalked in, the first worker I met there at the front desk was not wearing a mask. For a medical center that has signs posted on their front door claiming they are taking precautions against COVID, I was alarmed the office was not promoting mask use. I thought this misfortune would end at the door, yet when Melissa Altman RN then met me for my appointment and was also not wearing one at all, she told me I could take mine off if it made me feel comfortable which obviously it did not and she didn't put on a mask to meet my comfort level displayed. I can't proceed with a medical treatment by professionals that are not even taking the virus seriously. Otherwise I think I would've continued with Merge Medical.

The American Red Cross on City Hall Lane in North Charleston is a great place to volunteer and be…read moreable to help out so many in the area and beyond. The staff here is dedicated to service and works hard to make sure that resources are maximized and distributed. I have enjoyed being able to help this organization.

I went to the bloodmobile which really is just a leg of the Red Cross. I was able to do my Fast…read morePass in advance. Here is my question. If I bring a fast pass, why do they have to ask me my name 10 times, my date of birth 5 times. The re ask me several questions. I am trying to see the advantage of the Fast Pass for me. IT does take some to finish it before you get there. But the redundancy seems overboard. I am sure they are worried about all sorts of things and trying to be prudent/safe but really this is overkill. The actual act of giving blood took less than 10 minutes but still took around an hour. I know they can do better and hope they do. Their staff did a great job of getting the blood out once that started. I will keep giving but I hope they figure out how to streamline the process to help their staff take blood instead of doing all this paperwork that should be done with the fast pass.

I've received much blood over my life especially when I had a complication during surgery…read more Therefore I give blood as I can. Moving from Austin I'm extremely disappointed with the availability of facilities here in town. My last home I could literally call and give the next day. My general gripe aside, I decided to travel a bit and visit The Blood Connection. Walking in, I found the people a sheer joy to be around. Course as a former comic, I lightened the mood and while they remained professional, made me feel at home. The goes for everyone, the receptionist, the "supervisor (sorry Brendan I think that's what you are)," the vital nurse and the "poker Alyssa" as sticker doesn't work for obvious reasons. The next thing you'll note this is an extremely clean facility which I can appreciate (ahem....not mentioning their plasma competition). I love the question all blood places ask "which arm would you like?" To which I always reply whatever is easiest for you! Unlike the other place, these people hit my vein second try (not their fault as my veins are deep and roll). I can appreciate them hitting it very quickly and relatively painless. I'd say the whole process was maybe 45 minutes? Hard to say as they said I was flowing good (to which I started wrapping) but running my mouth. I did hydrate so that helps out a lot. We wrapped up relatively quick and I got some snacks then hit the road. I was impressed with the staff and sterile environment to which I didn't have to linger about. I highly advise dropping by if you need to give blood. To which I'll end, please give it could save a life.

Simple process, efficient, the staff is very nice, the also offer snacks and drinks.read more

Walk in provide your driver's license and insurance card. Easy Peasy…read more I had blood drawn today. I prefer to have blood drawn from the back of my hand due to horrible experience giving blood at Red Cross mobile location. Today went PERFECTLY ! SHAE is absolutely the BEST & so GENTLE!! Thank you.

Clean modern and efficiently managed office with great nurses and doctors. Has very short waiting…read moretime to be seen here.