I have been a faithful, regular donor for around two years now. The staff is very professional and friendly. The office is always clean and sanitized. Sometimes it can be very busy; the staff is well organized in multi tasking and the group works in harmony together rotating roles to handle an array of situations to keep things moving smoothly. Today as I sat down to donate, 2 seats down a gentleman had a seizure, he had a prior condition. I observed staff members respond in an expedited and calm manner to stabilize the gentleman until First responders arrived. Quality and compassionate care. read more

I used to give plasma and one time there was an issue with a clog during the process... ever since... and a year later... I get turned down bc they claim my vein is too difficult to stick. It seems like they have me flagged now. I've tried to go elsewhere and I get evaluated and rejected and do there must be a note in the data base. Well it was fine for quite a number of visits so it's an unfair prejudice. I recommended 3 friends and a family member who still go. read more

CSL Plasma is conveniently located in a safe part of town with plenty of parking around the shopping center. The staff here is extremely kind and the facility is sterile. Inside the place is cold and open with plenty of machines to "hook up to" however this is where the platitudes stop. First, it's not clear that your first month of giving, the patient is rewarded roughly $100 per visit up to 5 visits (this varies based on your weight). Next you can give only twice a week but isn't clear is that if you get sick or anything that pushes any visits past the month, you'll be rewarded around half the amount per visit. Also, the amount after your first month is roughly 50% of the initial visits. Next the time to give is outrageous. When the patient walks in, there's a machine that asks roughly 30 questions. From there you'll be funneled into a health check line that can take up to an hour, depending on how many nurses are in the 4 stations (typically it's 2 or 3). After taking vitals another line awaits where it can take yet another hour while you wait for a seat at the machines. Mind you there's no chairs so you'll be standing the whole time. My personal experience isn't great with the staff which isn't a slight rather who has the expertise to help me. I'm fit for my age yet my veins are "deep and roll" which means only two of the nurses there can hit them normally. One can imagine the "fun" I have when a vein is missed and has to be re-entered or worse, they dig to find it. Out of my 7 visits I've only been able to give a whole bottle 4 times and here's where the communication wasn't clear. I was told if I wasn't able to give 3x in a row, I'd be up for review. We'll that isn't exactly true as if you cant give a certain amount per month and/or they miss a lot then you'll be under review. Honestly, I could care less now as I'm tired of being helpful. Also there are 3 rows of beds but one isle is never used, thus the long wait time. I'm not sure if there are other facilities but this branch isn't great and I won't be back. They're always behind, the average weight time is over 2.5 hours, the rules and regulations aren't clear and very few are on an expert level with a needle. After I've had over 13 operations and 8 procedures my heart desires to give back and help. However it it's too difficult I'll either stop or find other alternatives. read more

I had a hepatitis B shot which caused a positive result on their test, and they deferred me for life.Even though I proved that my doctor had given me a negative result.Test, a.\nLife deferral seemed very hars read more

Staff are friendly, but overworked maybe? Since before Christmas 2024, lines have been 2-3 HOURS of waiting before getting stuck for donation. No chairs for these excessive waits. I downloaded Yelp out of frustration while I wait in a 2.5 hour line for the 30th time. I do go to other centers and they run much more efficiently, but CSL is walking distance from my house unfortunately. Getting here at 4:20 and leaving at 7pm is getting exhausting. There is NEVER any skip the line next time passes given out. Half the plasma collection machines are broke/not in use every time I go. After experiencing Adma, BioLife, Octapharma, BioMat, Immunotek and others I've forgotten over the last 5 years -I really, really hate this place. read more

Friendly staff. Place is clean. I was unable to donate b/c I got a hematoma but that stuff just happen. E Arnett read more

thank God Maria came in and she got the line moving she cares about her donors and trys to keep everything moving smoothly so we are not in line for hours. we all truly appreciate her. read more

Clean efficient quick and kind employees i'm glad i followed through with my referral.

CSL Plasma on Rivers Avenue in North Charleston is a great place to donate plasma for those in need and earn some extra money when you need it. They make the process very easy and convenient to get in and out of there. I have had a really good experience coming here and the staff is friendly and professional. read more

CSL Plasma - CSL Plasma - Blood & Plasma Donation Centers Near Me - North Charleston, South Carolina

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Even though they were short-staffed, they did their very best to assist everyone. Everything was clean & the staff was helpful. Thanks for working hard! read more

CSL Plasma - Blood & Plasma Donation Centers Near Me - North Charleston, South Carolina

Csl plasma is a great way to make money and help people at the same time. I wish I would've known about it sooner. I highly recommend it to anyone who needs extra money. It's safe and the staff are friendly. read more

CSL Plasma - Blood & Plasma Donation Centers Near Me - North Charleston, South Carolina

I have been going to CSL for a while and I was suppose to get $95 for my first five donations but on my fifth donation they gave me $47 I will not be going back there anymore for that reason as well as how long you have to wait for their staff to stop talking to each other before they finally get you hooked up.I really don't recommend this place to anyone read more

Very professional and clean, highly recommend for anyone interested in donating blood. Process was quick and painless.10/10

I have loved donating at CSL Plasma for the last couple of months. The staff works quickly and efficiently there. I've never waited longer than 15 minutes to be seen. I highly recommend to anybody interested in helping the community make a difference while bringing in some extra cash. read more

The phlebotomists and technicians here are great people. I dont particularly like medical settings but I have never felt anything but comfortable, and they explain everything they are doing before and while they are doing it. If at any point you feel unwell during your donation they are on top of getting you back to normal. read more

Fist time visit, staff helpful, facility clean, especially bathrooms , will return, watch for the busiest / least busiest times on there app

The staff is always polite, and quick. I will definitely keep coming back to this location. They're also very hilarious, and entertaining!

this is my second down back to CSL Plasma is very nice and they are doing a very good job here I am very happy with the way they have been doing the a great job with their work and the team is really excited about the job they are always chatting and greeting us and doin a good job keeping up a good turn over paste read more