They absolutely are amazing. They quickly turned around engraving a silver knife and did an absolutely beautiful job with the engraving.

Fast turnaround and great customer service! When I needed a trophy with a quick turns time in Atlanta, Yelp led me to Specialty Engraving & Trophies and what a win. I really didn't know exactly what I was looking for to start but lucky me, they made it so easy. I don't love having to go into stores (because of traffic and I'm a tired girl lol) or having to simply guess and order over the phone as some trophy stores expect. They make it so easy by offering up all their options online, allowing you to order in store, over the phone or online. Score. I was able to browse through all of the options and came across the perfect design. It's been a few years since I've purchased a trophy so I didn't know what to expect as far as pricing but I was so blown away that I walked out with 5 lines of engraving + rush time and didn't spend over $80. I received proofs back within 30min of submitting my order! I made a revision to a line I previously submitted and the revisions were back within minutes. Incredible turnaround time. I was waiting around for an email/call telling me it was done and was so worried it wouldn't be ready in time. When I called (about 7 days after my initial order) hoping and praying that it was ready, I overheard the team member I spoke to (who was a sweetheart) say to another coworker that it had been ready for like 5 days lol. Oops. I don't believe I did, but maybe I missed an kind of "ready for pickup" communication? But who cares, I was more focused on the fact that it had been finished so quickly! :) Pickup was super easy, every employee I spoke to was incredibly helpful and patient as well. They have two pickup locations and I picked up at the Midtown location. Located in a plaza with restaurants and a few other businesses, there's lots of parking and it was a quick process. The trophy was perfect!! I know where to turn when I need another. read more

The quality of the awards from Specialty Engraving is very good, but the customer service fell short this time. After purchasing 12 awards and asking how the volume discount would apply to a split order, I never received a clear response despite multiple follow-ups. As a loyal, repeat customer, this was disappointing. read more

came here to pick up an order for my job. They were super easy to find and there is ample parking in the lot. There are signs up advising you that you can park for free for up to three hours but you have to register. I didn't register because I didn't expect to be there long. When I walked in I was greeted immediately by an employee behind the desk. My order was waiting in the back and handed to me almost immediately. The employee who was assisting me opened the box for me and allowed me an opportunity to view my purchase. I was impressed. The plaque was beautiful. She went over payment and thanked me for coming. My time spent inside their building was less than 8 minutes; quick in and out. There space was neatly organized and there were so many things on display there. You could really get lost and end up buying more. I will definitely use them again. read more

The product came out great, however, I got the run around. Let me first say that the customer service is very good. Hugh is amazing. I came in two and a half weeks before my family reunion on a Monday. I ordered my pieces and was told I'd get a proof in a couple days and get my product that Friday. The Friday came and went and I called on Monday because they are not open on weekends. I told them I hadn't received the proofs or anything and they told me they would take care of it and I would get proofs that same day. I did not. So I called the next day because I needed these by Saturday. They sent me the proofs on Wednesday and told me (after I called them AGAIN!) that I would receive my awards by Friday. Friday came and I heard nothing. So I called and they said my awards were ready. I'm now irritated because shouldn't I have gotten a call telling me they were ready? For the inconvenience, they took off the fee and was willing to stay a little longer after hours so I can pick up my awards. I don't know if I would use them again but I may. I'm giving them the benefit of the doubt and assume they were busy that week. read more

Specialty Engraving Company - Trophy Shops Near Me - Atlanta, Georgia

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I needed a few trophies for a party I organized and hosted a couple of days ago, so I dropped by Specialty Engraving & Trophies to check them out. Overall: I would absolutely use them again in the future: Things to know: ***** I. LOCATION & PARKING: If you're using Google Maps or Waze, finding this biz shouldn't be a problem. It resides in a strip mall across from Wagaya off of Northside Drive NW. The strip mall has a huge lot, so finding a spot shouldn't be an issue. II. SERVICES: The biz has everything from glass awards in the shape of a flame to metallic wall plaques. According to my experience, they need a minimum of a week's notice to complete a job. You can order off of their website -- specialtyengraving.com -- however, it didn't work when I used tried to use it a week ago. III. MY ORDER: I stopped in to check out the shop and met with John. I didn't decide what kind of trophies I wanted at the shop, so he gave me a couple catalogs to peruse through. I emailed him the next day and submitted to him what type I wanted and for each to say. He provided a price quote within a day and an image of the drafts in two. Once I sent him a confirmation, the engravings proceeded. IV. PRICES: My total order came out to $112.66. The breakdown of the costs in the image I've uploaded. V. OVERALL: I would absolutely use them again, however, I think they just need to improve their website usability to help make the process a bit easier. read more

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Specialty Engraving in the Atlanta area is a great business to use on buying incredible corporate awards and plaques. We buy their product every month, for employee of the month awards; and they look beautiful! The staff that I have dealt with has been very friendly and helpful. Once again, I highly recommend buying plaques or awards from them for your business. read more

Specialty Engraving Company - The plaque that we bought, that Specialty Engraving sells! - Trophy Shops Near Me - Atlanta, Georgia

These guys really bailed me out! It was a week before I needed to deliver something to a group at church, and I needed a name plate engraved for it. I contacted a lot of companies, and all of them told me "No" or "they were too busy." Then I called Hugh Clarke at Specialty Engraving, and he and his team made it happen. They called me and e-mailed me consistently, keeping me informed of what was happening. Then they had it ready on-time when they said it would be ready. Lastly, their estimate of the cost was actually high, so I paid less than expected. Their customer service is amazing, and you just don't see that in today's world. Trust these guys and use them for all of your needs. When they promise you something, you can count on it. Thanks, Hugh- Jay B. read more

I was very pleased with the awards I ordered from them. Friendly customer service, and the awards were of great quality. Keep up the good work, guys. read more

Dorrie from Specialty Engraving was INCREDIBLE and intentional about making it work for our company! She went weeks on end to help us in finding the perfect name badges and walked me through the entire process. I've had great customer service before, but she has by far blown it out of the water. If you are ever looking for anything from Specialty Engraving & Trophies, ask for Dorrie!!! read more

Great service! Was very please with how the deadlines were met and the products came out beautiful. Appreciated the call to say they were ready since I forgot and would have been in trouble if I showed up with the plaques. Great team at Specialty. read more

Specialty Engraving is a great place to get any type of awards engraved. They have tremendous customer service.

These guys are the best. I get trophies and plaques for my cubs scout events for my pack and for others as well/ Always a good deal, great awards, fast turnaround and fantastic customer service. Don't waste your time anywhere else! read more

Best place for really fine custom crystal awards. Don't bother going anywhere else. Great customer service from pleasant people.

I would not use the Northside location. My experience was terrible. The account manager, John Marbut, was terrible. He promised me day after day that my proofs for the awards would be emailed to me so I could approve them. They never arrived and each day he had an excuse regarding why they were not emailed. I eventually had to move on to another company who did the job. I WOULD NOT RECOMMEND THIS COMPANY. DON'T WASTE YOUR TIME. read more