I had my floors replaced in 2019 by this company and have been quite pleased. I contacted them as…read morewhen I had a new bathroom door installed, the threshold was not long enough. The pattern I chose was discontinued, but Jeff found a similar one and came to install it. I happily paid him as we could not find anything that came close to matching.

Very satisfied with the work done clean and nice installers. The value was great and service was…read morescheduled at my convenience

Molyneaux is fantastic. Megan, our salesperson was great, explaining all of our options, and…read moreguiding us in the best ways possible. Ray and Ryan were our installers. They arrived on time and went right to work. We had 2 rooms and a staircase carpeted, and they moved very efficiently. They took great care of our home and cleaned up after themselves. When they completed the installation they took time to explain everything to us and answered all of our questions. Thank you for great service!

We hired Molyneaux to install manufactured hardwood on our first and second floor. They were…read moresupposed to have it installed while we were on our honeymoon. Instead, they barely finished our second floor and had none of our first floor done when we returned. On top of that, it took them an additional three days to finish the job. The final job included uneven floors, floors that creaked, and floors that were not evenly distributed. They clearly were in a hurry, with quality being a minor concern. They offered us $500 credit for a future job but their pricing for said future job was so outrageous it seemed a joke. Instead we went another direction. We used Empire for our addition 6 months later, and the quality difference is noticeable. The Empire floors are solid, even, and stable. The Molyneaux floors are uneven, inconsistently placed, and lacking quality for the price charged. Overall very disappointing.

I probably would NEVER use Empire again if just for the simple reason they can't give you a better…read morearrival time window for your install...I live an hour away from a completely empty house that I'm having carpet installed in and I have to sit in and empty house (NO FURNITURE) for 10 hours...yep a 10 hour window they give you. Can I leave to get food or will I miss my install? NEVER AGAIN. Do better Empire.

I rarely leave negative reviews, but after months of trying to work with Empire, I feel obligated…read moreto share my experience. We hired Empire in April to replace the carpet on our covered porch and paid our deposit with the understanding that the installation required approximately 48 hours of suitable weather before and after the project due to the adhesive specifications. Living in the Pittsburgh area, I completely understood that weather could delay scheduling, and I was prepared to be flexible. What I was not prepared for was repeated cancellations during the best weather windows of the entire season. On one occasion, we removed all of our porch furniture and prepared everything for installation, only to have the appointment cancelled. After I called to explain that we had an upcoming party and really needed to take advantage of the rare stretch of perfect weather, the installation manager assured me someone would come the following day. The next morning, I received a call telling me that "none of the installers took your job." I was then promised the job would be completed the following Monday or Tuesday. It wasn't. Instead, I received another generic rescheduling notification. This pattern continued over and over until the weather inevitably changed and the ideal installation conditions were gone. I escalated the issue to corporate customer service, documented the entire timeline, and simply asked for assurance that my next scheduled installation would actually happen. I never received a response, let alone a resolution. After months of waiting, repeated rescheduling, broken promises, and no confidence that my project would ever actually be assigned to an installer, I ultimately cancelled my order. The most frustrating part is that weather was never the biggest obstacle. When ideal weather conditions existed, Empire repeatedly failed to capitalize on them. For a company that installs outdoor flooring requiring very specific weather conditions, that is simply unacceptable. If you're considering Empire for an outdoor installation, be prepared for the possibility that your project may continue to be pushed back, even when conditions are perfect. I wish I had a better experience to share.

Great service, excellent workmanship ,fast friendly.I highly recommend them. Very prompt from…read moreestimate to scheduling to installation

From the owner: Offering Custom Flooring Service that you can't get from a Big Box store. Friendly, informative…read morestaff that is eager to assist you with your selection.

Terrible experience. They sent a "designer" for an in-home consultation. He promised to match the…read morenew floor to our existing floors. Not even close! they left us with a horrible gap. When I reached out to the email I was provided for feedback, the response from the president was "sorry you aren't happy."

I recently purchased carpeting for my upstairs living area and my downstairs basement area from…read moreMolyneaux in Oakmont. Megan Baird was my sales representative. The selection process evolved over several weeks' time with several meetings at the store and at my home to review carpet samples, discuss the ideal mix of carpet and carpet pad for an environment with many cats. Megan was extremely helpful in explaining the characteristics of the various carpets we were considering. Also, color and carpet type can be confusing and Megan patiently explained the differences in the various carpets considered and advised as to the hue of the carpets, appropriateness of the chosen carpet colors in relationship to existing flooring in the kitchen and dining room. I had the carpeting installed in 2 "phases" : upstairs and downstairs. The upstairs part was my living room, hall and closets. The installers arrived very early on the scheduled day. I had to rush to finish my last minute prep tasks. The two folks doing the install worked tirelessly tearing up the old carpet, moving my furniture out of the living room, carrying the carpeting into the house and laying the carpet. These guys worked really hard and the quality of the installation showed. They also did an excellent job cleaning up afterwards, vacuuming the new carpeting and disposing of the old carpeting. Again, the two installers really worked hard installing the carpeting and they did an excellent job. I will definitely use Molyneaux for my future carpeting needs for the two bedrooms that are destined for new carpeting in the future.

Great prices, reliable installers, and wonderful customer service! They did our living room…read more(carpet) and dining room (vinyl plank).

Zane was our original salesman and then Vernon Kevlar was our installer of vinyl tile in our…read morekitchen. Vernon did a wonderful job one our kitchen floor. He was very personable and arrived on time every day for our four day project. He did a great job on removing our ceramic tile and subfloor and installing the new subfloor then the vinyl tile and new stained baseboards which he let me stain as I wanted and then he installed. GREAT JOB, I would recommend him to anybody. Note: both the materials and the installation was a great value and quality.

Tris guys are very quick and they did a great job. Also they call me before they arrived!read more

At the recommendation of another business we got LVT for a few rooms. The flooring went well but…read morethey used mismatched color trim and took a long time to come back with a matching finish. And, they charged for removal of appliances but didn't have to do the work and never removed the charge which my wife paid because she hadn't realized it. When challenged I got some BS about this material extra cost or whatever but bottom line I didn't get reimbursed or anything. Near as I can figure is that in ignorance they paid the subcontractors who didn't admit they were overpaid or something. Contractors not employees and no recourse

A&S Carpet Selection has installed carpet in a previous home with good results. We had them…read moreinstall carpet in our current home which was not an ideal experience. We were told, after ordering the carpet, it would be in approximately two weeks. After three weeks without hearing from them we stopped in the store. They advised that the carpet was not ordered. Eventually the carpet was ordered and the carpet was installed. We never received a call on the day of installation as to the approximate time of arrival. After the installation I noticed carpet debris in the outside front of the house and porch that took me 25 minutes to pick up.