I wouldn't recommend this lab to anyone. I have been there a few times and the young lady has…read morerefused me although no one was in the store and she wasn't doing anything , all I needed was a breathalyzer and the urinalysis which doesn't take 10 minutes just doesn't make sense. The woman said you have to have an appointment for their store front business. ?? No worries, there ate 5 other labs within a few miles.

I went in and had to get a Titer test for school. It was really easy got the test back in three…read moredays. I was a little nervous. Did not even feel the needle. Try them out. You can't go wrong.

The quickest labcorp in the city. Always walk in and I'm in and out in less than 15 minutes.read more

Fast, very professional! Almost No Waiting time (10-15 Min) Very happy . Will go to Lab cordread more

My second visit here do to a mix up on my part. The staff went out of their way to help me get the…read moreService I needed. I am back today with paperwork I should have brought on the first day. It would have been better dealt with if I could have been able to talk to someone in the office to express my concerns, without having to go there. Not sure what all this lab does, but I came for blood testing. Seems to be busy all day, the lobby needs a lite cleaning today. AC blowing cold, bring a jacket.

terrible service. the nurse scream at me while I was singing in on the tablet. I ask her politely…read moreand estimated time for service. I walk in at 8 am no one was in the room the system time was 3 hours wait. I ask her if the tablet it's correct. she was really rud, she say if you like it or leave. the place have mold smell and the building is falling a part

Great staff and place to go for an MRI!!! I was so scared to get the MRI because I am very…read moreclaustrophobic person. However, I felt better when the receptionist told me that they have the open MRI machine. The MRI technician was very helpful. He made me feel comfortable during the whole procedure. One more awesome thing is that the price per scan is just $279, less than anywhere else. I would highly recommend this facility to others. Huge thanks to the Caspian Team.

After a continuing pain in my ankle and couple of X-Rays, my doctor told me I need an MRI, so we…read morecan clearly see the problem!He suggested me Caspian Diagnostic Imaging.Even the location was kind of far from me,their price was worth it me to go over there!I got my appointment the same day and next morning my physician got the report of my scan.That was really fast.Their team seems professional and fast.Finally I got a proper treatment.Would like to thank them once again!

I had a very disappointing experience with this medical center. When I called to make an…read moreappointment, STEPHANIE hung up on me while I was still speaking. I called back, and another woman, DAISY, who said she was the supervisor, was also very rude and unhelpful. Instead of assisting me, she argued and placed me on hold -- it's been more than 30 minutes, and I'm still on hold as I write this. I even called back three separate times, and no one answered the phone on purpose. It's clear that the staff do not care about their customers at all. Patients deserve respect and basic courtesy when calling for medical help. I truly hope the owner or management sees this review and takes serious action to improve their customer service before more patients decide to go elsewhere. On purpose I think they won't make me appointment and even answer the phone call! I REALLY HOPE MANAGEMENT WILL SEE MY REVIEW AND WILL TALK TO THEM!!! Please everyone don't go this location they will treat you so bad and don't even help make an appointment.

The lady who answer the phone on Dec 16 2025 at 9.30 AM is so rude. The Patient barely heard her…read morevoice and wants her repeat . She so rude and hang up the phone. Terrible customer services

Everyone was friendly and helpful. There was no wait and everything went smoothly. The location was…read moreeasy to find and parking was easily available and close.

HMR , Can't speak to Highly about this please.folks reading…read morethis please try not to use this place ,so bad services in person and on the phone .all i can say they Management need some serious help.my Insurance called in with a approval code july 30th and today is Aug 5th they still have not called to to set up a MRI ,i been calling they office all day please my insurance carrier as well no answer i guess they are all sleeping at the front desk or in the back office ,i was at the Cypress location in person last month and the thing i see with my own eyes i was shocked very poor services .most of the front desk worker are in the back of the office chatting .caring they own personal meeting .so sad i hope you upper management that sitting in the corporate office please look into all your store .rule #1 have some please answer the phone.because you have patient waiting .to set up appointment.if you guys don't want to do Business please shut all your location please .or do a house clean you have folks out there who really wants to work .but you have these lazy staff holding the seat and just collecting a paycheck they are stealing form you .change the crew from your cypress office for sure

I came for a scheduled appointment last week and it was pretty easy. But, they mishandled my sample…read morewhatever that means and told me to come back and I would be seen immediately. Well. Not the case. I came to be in and out and was the third person in line before the doors opened. I mentioned that I was there for a mishandled sample thinking that would get me to the front of the line. But no. Then you have nobody to help these elderly people to check in. So I basically spend 5 minutes helping the first customers check in. I should get paid for clocking in. They then proceeded to take all the appointments before prioritizing me. I know it's sounds like first world problems, but if you guys don't know how to do your job, why am I suffering the consequences? I'm now late for my next appointment. Just not good customer service at all.

Any question I had regarding the sample was met with aggressive rudeness. It was pathetic. The…read moreother staff was polite- but I truly hope this person gets the help they need to function in polite society. The way I see it- you're spending money, you're taking care of health necessities. Save yourself a headache and go to the one across the highway. It's not worth it at this one.

They always take great care of my mom. She's been here several times for a couple different…read moreprocedures. I have gone with her a few times. The staff takes great care of her. They are very friendly, and care about their patients. For outpatient procedures, they have people in and out in a matter of a few hours. I don't think we've ever been there longer than 4 hours. They have free coffee for people while you wait. I've never had any, but they're k-cups, so you can choose what you want. If my mom has to go back for anything else, I will know she's in great hands!

Had to drop my husband here for a procedure during Covid restrictions. There was some poor…read morecommunication between the center staff and the doctor. I think my biggest issue was how dirty the waiting area was, especially during Covid. The waiting area is the perception of your facility and should be clean even under the best of times.

They are the most irresponsible they mis placed my blood work and when i called them they said its…read morefine we will do the blood work againnn!!!!! Bloody bast*** i ll never ever go again there!!

I came in to test a few test done. I was super nervous but the nurse Christian broke everything…read moredown and made my visit a lot easier. I felt very comfortable unlike any regular doctors office. I will definitely come back to get any lab work done with her!