Overpriced service, alot of channels no volume, I'm expected to pay my bill but how about you…read moreprovide a quality service, am I going to get a discount

Horrible, worst of the worst Cannot go 24 hours without some sort of service issues (no TV, slow…read moreinternet). I was paying for a faster internet service, but had to cut back to "standard" service after their last rate hike was too much. Guess what!!!! Standard service is just as fast as the higher priced "faster" service. I'm not the only one to catch this shit. Service goes down more than Linda Lovelace! Am posting this at 2:30PM without Television service since 8:10AM today without sort of explanation or what is being done to correct it. Do think these p****s will give us any reimbursement - HELL NO!!!!!

We used Express TV Mounting to wall-mount our new TV and soundbar. They also concealed multiple…read morecables behind our fireplace. I primarily communicated with Corey prior to the appointment and he was always available, even in the evenings, and very professional. Our first TV arrived dead on arrival and the replacement TV was scheduled to arrive the same day as the rescheduled mounting appointment. Corey was incredibly accommodating with these time constraints which was very much appreciated by us. Chris and Demario were the technicians who performed the work at our appointment. Both were incredibly kind, professional, and dedicated to doing the job "right." They mounted the TV and soundbar and also ran 3 HDMI cables behind our fireplace and into our built-in cabinets. They used measure tapes and bubble levels to ensure everything was straight and centered. The cable management behind the TV was great and everything was hidden. The next day I thought the TV might have been slightly crooked, but after checking myself with a measure tape and level, I realized that it was actually the walls and trim of my home that were not straight! I am so happy with the work and they came in at less than 50% of the price quoted by a different local company. We will definitely be using them again for other TVs and low voltage needs in our home!

This is the second time we have used Express TV Mounting. Last year we had them install a 42" TV…read moreand apple tv in my home office. Today, they installed the "big boy" our new 77" OLED and new soundbar. This time we had Demario and Chris as our installers. They called from the road to see if we were available for them to come before our time window. Early? How many service providers these days are EARLY? Demario and Chris couldn't have been any nicer to deal with..both super nice guys and very professional. They clearly know their stuff and had everything connected in less time than I expected. And, they were happy to run through the TV to make sure we were ready to go as well. I can't recommend Express highly enough. Just a terrific customer oriented company that aims to please.

Now Spectrum Cable in BG…read more I came to this storefront to pick up upgraded cable boxes and a new modem/router. Stood in line just a few minutes. Moved to a spot at the head of the line and ran into Tony as my agent. At first, it seemed like I was being treated like just another customer, but when I made a little joke to him, his helpfulness burst forth. Tony offered me more than I asked for, telling me I was getting out-of-date Time Warner speed for internet. I was brought up to date with new cable boxes, a new modem/router and new remotes. I had a private company installing new TVs and Sonos equipment, and the Spectrum equipment was installed along with the new hardware. I'm up and running in no time, and I am very happy with how Tony made things so easy. I'm a 61 year old who sometimes has trouble with technology, but Tony was so helpful with my choices being made clear. Tony works for Spectrum, but he also will work for you. Thanks to you, Tony!

They give good service and then they raise the price beyond what people can afford. I told them I…read morewould switch providers. I did. So instead of giving me a bill for the service I used, they did not terminate my service when I called them. Instead, they terminated the following month and then turned my unpaid bill over to a collection service. Instead of just one month's bill, they made it into two months bill and I refuse to pay for some thing I did not use. So while their internet was good, their office and service representatives suck big time, upper management too. I was forced to give them one star, I would change that to none if I could.

Horrible! My Husband changed services this morning. We now…read morehave spectrum and cannot go back to timewarner ( we were grandfathered in evidently) They told him we'd have to change the box. Wrong. We have to change the modem and the router. The instructions are horrible and didn't work. I was on the phone probably 3 hrs trying to get it set up. Never did work. We would never have made these changes had they been honest about what we'd have to do There is no customer Service anymore.

Don't be one day late on payment. The fees are even higher than the worst credit cards! Better to…read moreborrow money from a loan shark, it will cost you less if you must make a late payment.

I made a mistake and bought a TV larger than the counsel I wanted to put it on. I called Michael…read moreand he was able to mount it on my wall. I was so impressed with his knowledge and precision on placement. Such a nice guy, will definitely be calling him again for other handyman services!

Michael was great and very thorough with hanging TVs and a speaker for us. Everything worked great…read moreand looks great as well. Thank you!

Like a lot of businesses they've gotten cocky with their customer base. It came with my house 4…read moreyears ago and in the last 3 months I have had constant issues. I drew the line when my internet went out AGAIN, and the 1st call tech lied to me to get off the phone and when I called back, obviously irritated, the second tech hung up on me. Of course my internet was out all night, coming back on in the morning and then again going out that night. I disconnected everything, went to another company and more than tripled my up and down speeds for $20 less a month. When I called to cancel, again nothing but crap customer service. Hindsight, wished I'd left sooner. Oh and as I write this, apparently the service is down again.

Poor signal quality, service goes in an out about everyday multiple times a day morning an night…read morefor minutes an sometimes hours can barely game on line without constant issues an lag. Also was told they would come back out an situate my box an have it move to a new spot still haven't received the call back for that but ya know amplex values there customers right?

we have had Buckeye for over 8 years. This year it drops internet multiple times per day. Their…read moretech service now sends you to the Philippines who reboot it (I could have done that) and it usually fails within four hours. Dont use these guys they are in a downward spiral!!

Buckeye was out 2/19/26 changed our cable calling it fiber. We have had a cable line layed on top…read moreour landscape that had been cut once 4/17/26 and spliced 4/19. Called again today, 3 times total, to see when they are coming to fix given we have yellow flags and paint showing that something should be happening. They don't have anyone from US all are foreign and makes it harder to explain the situation. 4 months later and no resolve. If we had any other company to switch to we would because Buckeye CS is horrendous!

When I worked in the service industry 30 years ago, providing good customer service was important…read moreto a business. Businesses depended on good customer service in order to have return clientele. However, today I did not experience good customer service. I waited for 20 minutes before a customer service rep came up to me and asked "How can I help you?" as they commonly do in a Verizon store. I sat for about 20 minutes watching her talk with a customer about her daughter who worked as a marketing rep and had degrees from Bowling Green State University and Tiffin University. I could tell you her family history, about her move from Louisville to Fremont, and her education at St. Joe High School, but I really don't care. I just wanted to have my phone serviced. When she was done talking with the customer, she finally waited on me--reluctantly. And when I finally got an actual customer service rep who could service my phone, he had a big wad of chewing gum in his mouth. I was out at that point. Out.

Horrible location. Would recommend you drive to any other Verizon store if you have that option…read more Had an issue with a cell phone not charging. 4 people behind the desk allegedly they were working, but all had their noses in their on phones and seems unaware they were actually at present at their place of employment. It seemed oblivious or didn't care that they were in a customer service position and I assume we're receiving some type of monetary compensation for the service they were not providing customers. The person that actually attempted to help me, ended up misdiagnosing my problem which resulted in me having to make two trips to the store that day. On my second trip in, not so much as a I'm sorry you had to come back again. I had to ask repeatedly to get some type of return receipt for the original item I was sold that I was returning because it did not solve my charging issues. They acted like actually some type of record that I did not keep the previously paid for item was a completely new concept. The manager Brandon was the rudest of them all. Completely put out that he actually was being asked service a customer, rather than whatever was so important in his own phone. He was so Surly from being taken away from mentally masturbating to where ever was going on in his own phone. The other three workers that were ignoring everybody else in the store practically, we're all in their early twenties. Brandon was not. If you need your phone serviced without some tiny man taking out their own self-loathing on you, go somewhere else.