Daniel was our customer service representative and he was knowledgeable and very friendly.read more

Excellent customer service, based in the US, knowledgeable, friendly & accurate…read more Lowest cost, reliable network. Excellent reception everywhere I've been in the U.S. including Alaska.

The 20 year olds totally f&*&*&d up my order for new phone and line. Never got a bill but then got…read moredunned on line. Went in the place for an hour, they admitted it was their fault and I was being charged way too much, but BUT they could not/would not fix it. Imbeciles. An hour then on line with robot got NOWHERE. Phone call said, after 45 minutes waiting, that they wouldn't talk to me even though i had the ph number and account number and email address, etc. without some special code. TOTAL BS from the whole T-M bunch, but especially the Chesterfield store. AVOID it and T-M. I am going back to Verizon and T-M can pound sand, the idiots.

Thomas E., store manager, was extremely knowledgeable and immensely helpful assisting me with phone…read moreline status changes and walking me through other phone needs. Thomas was super friendly and went above and beyond. He is an asset to the store and company.

My iPhone was really messed up so I made an appointment at this location to have it looked at. I…read moredon't remember the guy's name, but he told me a few things to try. He said if they didn't work, to see if 800-MYAPPLE could help. If they couldn't help, I should make an appointment at the Apple Store. Long story short, nothing worked and I couldn't get into Apple for a week. I couldn't wait a week! So I made another appointment at this store. Joe was the one who helped me the second time. I explained what had happened and that I had decided to just go ahead and get a new phone. He made the process super easy and fast. Unfortunately, that's where fast and easy ended. I won't go into detail, but I was there for three hours. There were a few big issues transferring everything from my old phone to the new one. Joe hung in there and figured it all out and got my new phone all ready to go. It was a long visit at the store, but it may be the best service I've ever received!

I made an appointment for 6:30 pm on10-13-25. I arrived at 6:25 pm and I was checked in and asked…read moreto wait. At 6:57 pm my husband asked how much longer it would be, the employee said she didn't know. My husband told her we had an appointment to which she responded "I know, but these people came in before you got here." My husband asked what the purpose of an appointment was if they took walk in customers knowing they have appointments. She started to get rude so we walked out. I would not consider this customer service at all.

Had problems with Fitbit app, took to Phone Zone and they were able to get resolved. Recommend them…read morefor your phone and tablet repair.

I was looking to get my phone repaired due to it not accepting a charger! I called and was able to…read morespeak with a technician they said to bring it on in. After about 5 minutes I was in and out of the store luckily it was just some derby logged in the charging port! I will bring my phone back for future repairs.

Dishonest took apart my phone and tied to extort more money…read morethan they'd quoted. I could trade the room and said I'll find a different place. When thry gave me the pieces all taken apart, they claimed it was all there. When I walked out, I saw that they'd kept the critical part, I walked back in, and their behavior was so dishonest, menacing, mocking and I saw it was truly not worth fighting with them. Lesson learned. All my pics are lost. New $200 refurbished phone ..total loss.

Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

Took my phone in at suggestion of AT&T and since I had the insurance or coverage on my phone, they…read morefixed it for free.

Super lucky to get phone fixed on-the-spot from walk-in. Tech diagnosed issue in less than a minute.read more

Fixed an iPad Pro that was water damaged. After another place said they could not fix it (turns out…read moredid they not only put a service sticker with the wrong model, they failed to put it entirely back together as internal covers were missing). Digital Doc was able to fix the screen for $270 which was much better than $1000 for a new iPad Pro. Highly recommend!

Highly recommend this business -- they were able to revive my Dell laptop that I thought was dead…read more Quick turnaround and reasonably priced.

Consumer Cellular is great. They have great customer service and friendly staff. Whenever I have…read morea problem understanding something on my phone, they come to the rescue!

We were helped by Karlos and Emmanuel. Both were super friendly. Karlos had suggested way to save…read moreus $ each month. Emmanuel had great patience and knowledge of IPhones. We bought a new one and transferred from old phones to new ones. We had WiFi challenges at our house that slowed us down, but Emmanuel hooked us up in an hour or two. So far the signal is exactly the same as we had with AT&T, but at a deep discount over what we had been paying. We are happy we made the transition!