Past experience here has been great. But something is very wrong right now. I hope everyone there…read moreis okay.\n They ordered a part for me and said I could come in anytime to have it fixed but the door is locked. No one is answering the phone and Google says it is permanently closed.

Update review based on getting a 2nd opinion on a water damaged device…read more Last year after my iPad Pro was water damaged I took it to mobile device doctors and they looked at it and accessed it could not be fixed. A year later I figured it was worth a 2nd opinion from a 5-Star rated company before purchasing a new one. The 5-star company was no only able to repair the screen issue but ID'd that the previous service rep (Mobile Device Doctor in this case) put a service sticker with the wrong type of iPad (2nd gen vs 3rd gen which makes a big difference) and more importantly why I am leaving this review is some internal parts were not put back into the iPad (ie board covers). Whether this was intentional (integrity issue) or unintentional (sloppy work), want to make sure the public is aware. I've give the company an opportunity to rectify the issue by issuing a full refund for the service and deem what they think is fair for leaving out internal parts.

My iPhone broke and I did not have it backed up to the cloud. Apple said recovery was not possible…read moreand there was nothing they could do. A Verizon General Manager recommended Jerry at eTech Solutions. He fixed what others said could not be done and offered great customer service while doing so. eTech Solutions is Five Star and First Class. I highly recommend!

Jerry was sensational! I was a walk in, and he stepped up immediately to sort out my phone…read moreconnection problem. He was patient and thorough, and full of fun and personality. He tried a variety of approaches, even taking the time to call ATT customer service for help. The issue was successfully resolved. Jerry is a wonderful independent business person.

Sam's is a great place to take your cell phone for repair or service. The lady running the store…read moreis exceptional, she is courteous and knowledgeable. It is hidden in the middle of the small shopping center between McDonalds and the gasoline/fast mart station. It is also very well equipped with accessories and great deals on phones, etc. Try them and you will be pleasantly surprised!

Don't waste your money. They do not stand behind their workmanship or products. My daughter had an…read moreaccident with her phone, and after they replaced the screen, the new screen stopped working in a few weeks. Then, that screen stopped working in a few days. They kept trying to tell me that the phone was damaged, but we would wake up to the phone not working and it had never been dropped or anything. The guy at the store tried to call me a liar. Will never go back. What a scam of a place. I'm going across the street for any future repairs. Update: Sam continues to lie. He says that my daughter dropped her phone, which never happened. Their first screen stopped working when my daughter woke up, first thing in the morning. The second time their screen stopped working, she was at the store and she had the phone in her pocket. Neither time did the screens break, they just stopped working. This place uses used parts, not new. I took the phone up to U Break, I Fix and the technician said that there was no damage to the phone. What they found was that the screen was fine, but Sam's used a tar to hold the screen in place instead of the correct type of glue and the tar interfered with the electrical connections. Unbelievable at what liars these people are. Notice how they blame the customer every time they get a bad review. They don't accept any responsibility for their mistakes. Stay away and keep your money!

Had problems with Fitbit app, took to Phone Zone and they were able to get resolved. Recommend them…read morefor your phone and tablet repair.

I was looking to get my phone repaired due to it not accepting a charger! I called and was able to…read morespeak with a technician they said to bring it on in. After about 5 minutes I was in and out of the store luckily it was just some derby logged in the charging port! I will bring my phone back for future repairs.

Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

Dishonest took apart my phone and tied to extort more money…read morethan they'd quoted. I could trade the room and said I'll find a different place. When thry gave me the pieces all taken apart, they claimed it was all there. When I walked out, I saw that they'd kept the critical part, I walked back in, and their behavior was so dishonest, menacing, mocking and I saw it was truly not worth fighting with them. Lesson learned. All my pics are lost. New $200 refurbished phone ..total loss.

Awesomeness place friendly staff great service..got my phone case fixed $170 it's nice to see the…read morescreen fixed ..and see the phone again...thank you for the fast service ...I appreciate it......

Was in in about in 20 minutes for a broken screen. They had way more inventory than other places i…read morecalled. Thanks so much for your help. Will definitely go back when I have the need

Wow! My son did something mysterious and ultimately bad to his iPhone, probably drooped something…read moreon it. Anyway, the screen would flash then go blank. Not super useful. I REALLY did not want to buy a new one, but was almost resigned to it, fearing it was water damaged. I thought we'd at least get a repair person's opinion. A lot of reviews I read of other shops said they'd been charged a LOT for diagnosing the problem and I was not interested in that. I came across the Yelp page for The Phone Doctor in Kirkwood and it sounded like they offered diagnostics for free. I made an appointment (easily done through their website) and went into the shop. Parking on that Saturday afternoon was super easy with plenty of space in the free lot behind their building and even several spaces on Jefferson just adjacent. I handed the phone over the counter and before it was out of my hand the technician said, "Needs a new screen." I was skeptical, but a second tech looked over his shoulder and agreed. They quoted me $125 and 15 minutes, I said, "Deal!" I was out the door with a working phone in about 10 minutes, in which time I ordered a heavy duty case so we don't end up repeat customers too soon. Could not be happier!

Now the 3rd time I have come for service at the phone doctor. Between my son and I, we seem to…read morealways have a broken phone every 6-8 months (screen, battery, charger). Always helpful, always friendly, very reasonable prices and quick to complete service. They are awesome and my go to company for all our cell phone repairs.

A few months ago one of our iPhones needed a new battery. While we waited, we chatted with one of…read morethe owners. A delightful conversation! Today the same phone was having issues charging. 10 minutes later it was fixed. "It was just dirty", he said, "No charge!" Great customer service that will have us coming back with any tech issues that arise! Highly recommend them!

I took my phone here they did not have the parts to fix it they told me they could have it fixed on…read moreMonday this was Saturday They did exactly what they said Monday they called me and said my phone was ready No up charges they told me the price Up front. The back of my phone was broken as well they fixed it for the same price I would definitely recommend this place to all of my friends